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Online Customer Service Tech Jobs in Silver Spring, MD

DR Horton

Customer Service Tech - Fredericksburg Area

Chantilly, VA · On-site

$60K - $76K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Successful Customer Service Tech hitting their targets earn anywhere from $60,000 to $76,000+ per year which can include a bonus and/or any commissions or other cash incentives. Essential Duties and ...

TTM Technologies

Customer Service

Sterling, VA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit ... The Customer Service Representative primary job objective is to work with internal and external ...

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All JobsOnline Customer Service Tech JobsOnline Customer Service Tech Jobs in Silver Spring, MD

Online Customer Service Tech information

See Silver Spring, MD salary details

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How much do online customer service tech jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for online customer service tech in Silver Spring, MD is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Tech vs Customer Support Specialist?

AspectOnline Customer Service TechCustomer Support Specialist
CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentRemote, online platforms, chat, emailRemote or on-site, call centers, email, chat
Industry UsageTech companies, e-commerce, service providersRetail, telecom, software companies
Common Search IntentTechnical support, troubleshooting, online assistanceCustomer inquiries, issue resolution, product info

The Online Customer Service Tech primarily focuses on technical support and troubleshooting via online channels, often requiring technical certifications. Customer Support Specialists handle general customer inquiries and issue resolution, often in retail or service industries. Both roles are customer-facing but differ in technical complexity and work environment.

What are popular job titles related to Online Customer Service Tech jobs in Silver Spring, MD?

For Online Customer Service Tech jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Tech jobs in Silver Spring, MD look for?

The top searched job categories for Online Customer Service Tech jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Online Customer Service Tech jobs?

Cities near Silver Spring, MD with the most Online Customer Service Tech job openings:

Online Customer Service Tech jobs near you

Online - Customer Coordinator - Booking Hotels

Destination Careers

Baltimore, MD

$40K - $70K/yr

Full-time

Re-posted 11 days ago

Job description

Job Title: Customer Service - Booking Hotels | Work From Home
 
Job Type: Flexible Schedule | Remote Work
 
About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
Position Overview:
Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
 
Key Responsibilities:
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings
 
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Previous experience in customer service, hospitality, or sales is a plus but not required
 
What We Offer:
Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities
 
 
$40,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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