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Managed Service Provider Jobs in Rochester, MI (NOW HIRING)

We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it.

We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it.

Systems Administrator

Livonia, MI · On-site

$130K - $160K/yr

Partner with external technology providers and managed service partners to ensure effective service delivery. * Coordinate issue resolution, escalations, and ongoing operational support activities.

Senior Cloud DevOps Engineer

Rochester, MI · On-site

$119K - $153K/yr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 8+ years of relevant Azure experience deploying and managing, leveraging Infrastructure-as ...

Senior Cloud DevOps Engineer

Birmingham, MI · On-site

$123K - $159K/yr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 8+ years of relevant Azure experience deploying and managing, leveraging Infrastructure-as ...

Cloud DevOps Engineer

Birmingham, MI · On-site

$50.25 - $69/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * Experience supporting cloud-native applications and containerized workloads on Kubernetes ...

Cloud DevOps Engineer

Rochester, MI · On-site

$48.50 - $66.50/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * Experience supporting cloud-native applications and containerized workloads on Kubernetes ...

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IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

ABOUT BAE NETWORKS BAE Networks is a managed IT and network services provider based in Troy, Michigan. We partner with businesses across the region to build, manage, and support their technology ...

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IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

ABOUT BAE NETWORKS BAE Networks is a managed IT and network services provider based in Troy, Michigan. We partner with businesses across the region to build, manage, and support their technology ...

Site Reliability Engineer

Rochester, MI · On-site

$52.50 - $69.75/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 6+ years of relevant Azure experience deploying and managing leveraging Infrastructure-as ...

Site Reliability Engineer

Birmingham, MI · On-site

$54.25 - $72.25/hr

Experience working for a cloud service provider (CSP), managed service provider (MSP), or SaaS provider. * 6+ years of relevant Azure experience deploying and managing leveraging Infrastructure-as ...

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Showing results 1-20

Managed Service Provider information

See Rochester, MI salary details

$13

$24

$37

How much do managed service provider jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for managed service provider in Rochester, MI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What cities near Rochester, MI are hiring for Managed Service Provider jobs? Cities near Rochester, MI with the most Managed Service Provider job openings:

Technical Support Specialist

Bizflex IT LLC

Troy, MI • On-site

$22 - $27/hr

Full-time

Posted 17 days ago


Job description

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology requests across our clients as well as being a pillar to our support team.
We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it. That said, providing the best support possible is necessary
We are looking for dedicated members that want to be on a helpdesk team, work as a team and grow as a team. While password resets and patching is something we all do, it doesn’t scratch the service on all the other challenges you would see. We don’t support just one set of customers with the same products, we support 100s of clients with 100s of applications.
Responsibilities:
- Communicate with team members and clients
- Provide premier front line technical support
- Support our client PCs, network environments, and printers/scanners
- Meet ticket and project deadlines
- Create and edit documentation
- Participate in after hours on call system
Qualifications:
- Communication skills
- Strong critical thinking skills
- Time management
- Strong helpdesk skills
- Experience with Microsoft Windows Server platforms, Active Directory
- Experience with Cisco Meraki (recommended)
What to expect from us:
- Gain a wealth of knowledge of IT products and services
- Environment to succeed