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Weekend Toyota Customer Service Representative Jobs in Rochester, MI

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A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Store 4706309: 27248 Van Dyke Ave, Warren, Michigan 48093 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

Customer Service Representative

Sterling Heights, MI · On-site

$15 - $20.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Representative

Sterling Heights, MI · On-site

$15 - $20.25/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

Customer Service Representative Responsibilities include: * Process sales orders, create parts invoices, and repair orders. * Complete online customer eCommerce orders and dealer orders. * The ...

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Weekend Toyota Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do weekend toyota customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend toyota customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Toyota Customer Service Representative vs Weekend Automotive Service Advisor?

AspectWeekend Toyota Customer Service RepresentativeWeekend Automotive Service Advisor
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; automotive knowledge preferred
Work EnvironmentDealership customer service area, front deskService department, interacting with customers and technicians
Employer & IndustryAutomotive dealerships, retail customer serviceAutomotive service centers, dealerships
Common Search & ComparisonCustomer service roles in automotive retailService department roles in automotive industry

The Weekend Toyota Customer Service Representative primarily handles customer inquiries and scheduling at the dealership front desk, focusing on customer service skills. In contrast, the Weekend Automotive Service Advisor interacts more directly with vehicle repairs and technical staff, requiring some automotive knowledge. Both roles are part-time, work in dealership environments, and serve automotive customers, but their daily tasks and focus differ.

How long does it take to get hired on at Toyota?

The hiring process for a Weekend Toyota Customer Service Representative typically takes a few weeks, including application review, interviews, and background checks. Timelines can vary based on the number of applicants and the company's staffing needs.

Are Toyota employees happy?

Employee satisfaction among Toyota customer service representatives varies, but many report positive work environments, good team dynamics, and opportunities for skill development. Factors such as management support, work schedule, and job expectations influence overall happiness. Industry surveys often highlight Toyota's reputation for employee engagement and workplace culture.

Is it hard to get into Toyota?

The Weekend Toyota Customer Service Representative role typically requires good communication skills, a friendly attitude, and some customer service experience. Entry can be competitive, but having relevant skills and a positive attitude can improve your chances of being hired. The hiring process may include interviews and background checks.

How to get hired at Toyota?

To get hired as a Weekend Toyota Customer Service Representative, applicants should review the company's job postings, ensure they meet the required qualifications such as customer service experience and communication skills, and submit an application through the official Toyota careers website or job portals. Preparing a professional resume and demonstrating a positive attitude during interviews can improve chances of selection.
What are popular job titles related to Weekend Toyota Customer Service Representative jobs in Rochester, MI? For Weekend Toyota Customer Service Representative jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Weekend Toyota Customer Service Representative jobs? Cities near Rochester, MI with the most Weekend Toyota Customer Service Representative job openings:
Infographic showing various Weekend Toyota Customer Service Representative job openings in Rochester, MI as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.
Customer Service Representative

Customer Service Representative

Johnson Service Group

Auburn Hills, MI • On-site

$25 - $26/hr

Contractor

Posted 8 days ago

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Job description

This position is hybrid 4 days in the office and 1 day from home office. (subject to change) per the Company.
Responsibilities:
A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service.
The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts.
The CSR interfaces with customers as well as internal and external functional partners. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the CSR to translate the customers’ needs into information upon which the CSR, the business and other functions can make decisions and promptly act.
Key responsibilities:

  • Customer Engagement and Order Management
  • Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices)
  • Build working relationships with commercial team partners to exceed customer expectations
  • Analyze customer ordering patterns to anticipate customer needs
  • Serve as a liaison with customers on administrative and technical matters (EDI/Capture/My DuPont)
  • Respond to customer inquiries and complaints in a timely manner
  • Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, etc.)
  • Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment
  • Quickly identify and own resolution of customer issues
  • Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit, and sales representative
  • Make decisions for customers’ return following a quality complaint within their assigned Delegation of Authority (DOA) limit
  • As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.)

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

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