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Csr Jobs in Rochester, MI (NOW HIRING)

Refloor

Customer Service Representative (CSR)

Troy, MI

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated ...

Ideal Tridon

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

We are seeking a Customer Service Representative for our Auburn Hills, MI Office. We are looking for a high energy, multi-tasker customer-oriented service representative that has experience working ...

New

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsCsr JobsCsr Jobs in Rochester, MI

Csr information

See Rochester, MI salary details

$9

$17

$24

How much do csr jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for csr in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What does CSR stand for in jobs?

In jobs, CSR stands for Customer Service Representative, a role responsible for assisting customers, resolving issues, and providing information about products or services. CSR roles often require strong communication skills and may involve working in call centers or retail environments.

What is a CSR job?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing information about products or services. CSRs typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a Customer Service Representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

What is a CSR job type?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing product or service information. It typically requires strong communication skills, patience, and familiarity with customer management tools or software. CSR roles often involve working in call centers, retail, or online support environments and may require shift work or specific training.

What jobs pay 4000 a week without a degree?

Customer Service Representatives (CSRs) typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or licensing rather than formal degrees. Such positions usually demand significant experience, performance-based incentives, or self-employment setups.
What are the most commonly searched types of Csr jobs in Rochester, MI? The most popular types of Csr jobs in Rochester, MI are:
What are popular job titles related to Csr jobs in Rochester, MI? For Csr jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Csr jobs in Rochester, MI look for? The top searched job categories for Csr jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Csr jobs? Cities near Rochester, MI with the most Csr job openings:
Csr jobs near you
Infographic showing various Csr job openings in Rochester, MI as of July 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative (CSR)

Refloor

Troy, MI

$30/hr

Full-time

Re-posted 8 days ago

Job description

Customer Service Representative (CSR)

You don't know me... but I know you.

You're not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn't actually matter.

That won't be a problem here.

We're looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a "figure it out yourself" role.
You'll follow a proven system, get real coaching, and know exactly how you're performing every day.

What you'll do:

  • Handle inbound & outbound calls
  • Identify customer needs
  • Set qualified appointments with decision-makers
  • Track activity and follow a structured process

This is for you if you:

  • Are coachable and competitive
  • Don't get discouraged by rejection
  • Want clear expectations and measurable results

Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential!

If you're looking for an easy job-this isn't it.

If you're looking to perform, improve, and win-apply now, then come meet us!

Apply