Managed Care Representative Jobs (NOW HIRING)

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location 680 Lake Shore Drive

Reports to the Director of Managed Care Contracting. Core responsibilities are the negotiation of Single Case Agreements (SCA) for Transplants, General/Surgical Medicine, as well as hospital ancillary agreements. Contractor shall assist/lead transplant contract negotiations, validate profit/loss values by Payor, as well as assist Transplant Team in completion of Report for Information (RFI) requirements/requests. Another key focus of this position will be negotiating/managing/tracking all requests for single case agreements for Out of State Medicaid (OOS) and non-contracted HMO payers. Secondary responsibility is to assist Director of Managed Care Contracting with tracking/evaluating SCAs and Transplant Agreements, monitor outcome & contract performance, validation of accurate and timely billing/reimbursement per SCA/other contract. Establish a process for monitoring timelines and contract terms to eliminate retrospective requests for SCA with non-contracted payers. Assist Director of Managed Care Contracting with Commercial payers, Marketplace Exchange and IPA/PHO/CIN groups. Essential Job Functions: Oversight and control of factors creating financial loss and liability related to OOS Medicaid and non-contracted HMO members seeking access to care. Become the primary and immediate contact point for all Lurie Children’s employees regarding OOS Medicaid and non-contracted HMO members seeking or receiving access to care within the Lurie Children’s facility. Provide education/in-services on OON process as needed Validate that accurate & complete information is provided during the OON Process Serve as the main contact for Payor negotiations with OOS Medicaid payors, non-contracted HMOs and Marketplace Payors. Develop a data base of historical, out of state Medicaid transplant events/encounters: States, payor names, challenges (Credentialing, numbers of LOAs needed for single admissions, trackable payments due against actual received, etc.) Assist in negotiating contracts for HMO IPA groups and other entities/specialties as requested by Leadership (behavioral health, surgical centers, therapy centers, etc.)Collaborate with Patient Financial Services (PFS) to: Work directly with designated PFS representative to maintain on going reports for AR with the IPAs Work directly with designated PFS representative developing a checklist that creates efficiencies in tracking all aspects of transplant billing/collection as well as specific, individual contract terms that may be required by individual Payors. Information Development: Serve as the collection point of all information related to OOS Medicaid and non-contracted HMO cases: demographics, reimbursement terms, prompt billing & payment timelines, problems per case/state; prepare report with summary information as needed by Leadership Review inpatient report daily to identify unplanned OOS Medicaid patients & education needed by Divisions/teams re: OON process for follow up Help identify areas in need of assistance to ensure that OOS Medicaid and non-contracted HMO cases are identified appropriately Identify and investigate OOS Medicaid and non-contracted HMO cases: Establish/manage positive partnering relations with all internal and external partners. Coordinate with PFS/Transplant billers to assist in evaluation of performance (profit/loss) of transplant contracts aggregated at program level Develop Actual vs Expected reporting to monitor Transplant contract performance Participate with PFS to identify any potential errors/contract compliance in transplant billing per contract/LOA In conjunction with Managed Care Operations, perform analysis to establish targeted reimbursement levels in all agreements. Participate/engage in Commercial/Medicaid payor meetings Participate in internal meetings as appropriate including but not limited to Medical Management meetings, denial meetings, etc. Become and remain on an ongoing basis, knowledgeable on the “No Surprise Billing Act” including revisions and amendments Assist in investigating Financial Council cases for annual report Assist in tracking Financial Council cases for concurrent monitoring against Financial Council budget in real time Reasonably assist Case Management team with appeals based on contract terms. Other responsibilities as assigned. Additional Responsibilities Position entails leading, assigning work to others, and frequent follow-up. Knowledge, Skills and Abilities: A Bachelor’s degree is required. Masters Degree preferred. Nursing Background is a plus. Knowledge of EPIC is a plus. 5 years of healthcare experience in managed care negotiations (Payor or provider) preferred. Transplant experience and familiarity required. Strong analytical ability is required High level of communication skills Education Bachelor\'s Degree (Required) Pay Range $99,840.00-$164,736.00 Salary At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees Discount on services at Lurie Children’s facilities Discount purchasing program There’s a Place for You with Us At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org AI Notice Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do.