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Mall Security Guard Jobs (NOW HIRING)

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

GardaWorld

Mall Security Guard

Roanoke, VA · On-site

$16/hr

GardaWorld Security Services is Now Hiring a Mall Security Guard. Ready to suit up?. What matters most in a role like this is your ability to build meaningful connections. Tell us about how your ...

GardaWorld

Mall Security Officer

Palo Alto, CA · On-site

$22/hr

Ready to suit up as a Mall Security Officer? What matters most in a role like this is your ability ... In the United States, GardaWorld Security remains the only guarding security company to be ...

GardaWorld

Mall Security Officer

Palo Alto, CA · On-site

$22/hr

Ready to suit up as a Mall Security Officer. What matters most in a role like this is your ability ... guarding security company to be Certified by Great Place to Work. Apply today - this could be more ...

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Mall Security Guard information

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$11

$19

$25

How much do mall security guard jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for mall security guard in the United States is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.75 per hour, depending on experience, location, and employer.

Do mall security stay overnight?

Mall security guards often work overnight shifts to monitor the premises when the mall is closed to the public. These shifts typically require vigilance, surveillance skills, and sometimes the use of security tools like cameras and alarm systems. Not all security positions are overnight, so schedules vary by employer and location.

What are the key skills and qualifications needed to thrive as a Mall Security Guard, and why are they important?

To thrive as a Mall Security Guard, you generally need a high school diploma or GED, basic security training, and a valid security license depending on regional regulations. Familiarity with surveillance systems, alarm panels, and incident reporting software is typically required. Strong observational skills, calmness under pressure, and effective communication are essential soft skills for handling difficult situations and interacting with the public. These skills and qualifications are crucial for maintaining safety, preventing theft, and ensuring a secure environment for shoppers and staff.

What are mall security guards?

Mall security guards are professionals responsible for maintaining safety and order within shopping malls. Their duties typically include patrolling the premises, monitoring surveillance equipment, responding to emergencies, and assisting shoppers and store employees. They help prevent theft, vandalism, and other criminal activities, and often serve as a visible deterrent to potential wrongdoers. Mall security guards may also enforce mall policies and work closely with local law enforcement if needed.

What is the highest paid security guard?

The highest paid security guards are often those with specialized skills, such as executive protection or armed security, and may work in high-risk environments or for private clients. Salaries can reach over $70,000 annually for experienced guards with advanced training and certifications. Factors like location, employer, and level of experience influence top earnings in the security guard profession.

What are some common challenges faced by mall security guards and how can they be managed effectively?

Mall security guards often encounter challenges such as handling large crowds, preventing theft, and de-escalating disputes among shoppers or staff. They must remain alert and proactive, using strong communication and conflict resolution skills to manage incidents calmly and professionally. Working closely with local law enforcement and mall management is also key to effectively addressing emergencies and maintaining a safe environment. Ongoing training and teamwork are essential for staying prepared and supporting each other during stressful situations.

What is the difference between Mall Security Guard vs Retail Security Officer?

AspectMall Security GuardRetail Security Officer
CredentialsHigh school diploma, security licenseHigh school diploma, security license
Work EnvironmentMalls, shopping centers, public spacesRetail stores, shopping centers, warehouses
Employer & IndustryShopping malls, retail chainsRetail stores, department stores
Common Search & ComparisonYesYes

Both Mall Security Guards and Retail Security Officers require similar credentials and work in retail environments. While Mall Security Guards focus on large shopping centers and public safety, Retail Security Officers typically work inside individual stores or smaller retail locations. Their roles overlap in maintaining safety, preventing theft, and monitoring premises, making them often compared by job seekers in the retail security industry.

How to be a mall security guard?

To become a mall security guard, you typically need a high school diploma or equivalent, and some positions may require security training or certification. Candidates should develop skills in observation, communication, and conflict resolution, and often need to pass background checks. Physical fitness and the ability to work flexible hours are also important for this role.

Do mall security guards carry guns?

Mall security guards typically do not carry guns as part of their standard duties; their primary responsibilities include monitoring the premises, preventing theft, and assisting customers. Some security personnel may be armed if they have special training and are authorized by their employer or local laws, but this is not common for most mall security guards.
More about Mall Security Guard jobs
What cities are hiring for Mall Security Guard jobs? Cities with the most Mall Security Guard job openings:
What states have the most Mall Security Guard jobs? States with the most job openings for Mall Security Guard jobs include:
What job categories do people searching Mall Security Guard jobs look for? The top searched job categories for Mall Security Guard jobs are:
Mall Security Guard jobs near you
Infographic showing various Mall Security Guard job openings in the United States as of June 2026, with employment types broken down into 32% Full Time, 24% Part Time, and 44% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,591 per year, or $19 per hour.
Mall Security Guard

Mall Security Guard

GardaWorld

Roanoke, VA • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 402 frontline employees who took The Breakroom Quiz

79th of 106 rated security

Job description

GardaWorld Security Services is Now Hiring a Mall Security Guard!

Ready to suit up?!

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment.

What's in it for you:

  • Site Location: Roanoke, VA
  • Set schedule: Morning, Evening, and Overnight Shifts available.
  • Competitive hourly wage of $16.00/hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Concierge Security Guard

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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