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Shopping Mall Security Jobs (NOW HIRING)

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: * Site Location:

As a Mall Security Guard, there is a high focus on customer service since you will be working with people on all shifts, in a shopping center environment. What's in it for you: Site Location: Roanoke ...

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Shopping Mall Security information

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$13

$17

$21

How much do shopping mall security jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for shopping mall security in the United States is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.75 per hour, depending on experience, location, and employer.

What are shopping mall security guards?

Shopping mall security guards are professionals responsible for maintaining safety and order within shopping malls. Their duties include patrolling the premises, monitoring surveillance equipment, responding to emergencies, and assisting shoppers or store employees with security-related issues. They work to prevent theft, vandalism, and other disturbances, ensuring a safe environment for all visitors and staff. Security guards may also coordinate with local law enforcement in case of serious incidents and help enforce mall policies.

What are some common challenges faced by shopping mall security personnel during a typical shift?

Shopping mall security personnel often encounter challenges such as managing large crowds during peak shopping hours, responding to shoplifting or suspicious activities, and handling lost children or emergency medical situations. Effective communication and quick decision-making skills are essential, as security officers regularly coordinate with retail staff and law enforcement. Maintaining a visible presence while remaining approachable helps deter incidents and fosters a safe environment for shoppers and tenants alike.

What are the key skills and qualifications needed to thrive as a Shopping Mall Security Officer, and why are they important?

To thrive as a Shopping Mall Security Officer, you need strong observation skills, knowledge of security protocols, and typically a high school diploma or equivalent with security guard licensure or certification. Familiarity with surveillance systems, radio communication devices, and incident reporting software is commonly required. Excellent interpersonal skills, calmness under pressure, and the ability to de-escalate conflicts help individuals excel in this role. These competencies ensure a safe environment for mall patrons and staff while enabling effective response to emergencies and security incidents.

Do mall security guards carry guns?

Mall security guards typically do not carry firearms as part of their standard duties; their primary responsibilities include monitoring the premises, preventing theft, and assisting visitors. In some cases, security personnel may be armed if they are licensed and trained, especially in high-risk areas or for specialized roles. However, most mall security teams rely on communication devices and non-lethal tools like batons or pepper spray.

What is the difference between Shopping Mall Security vs Retail Security?

AspectShopping Mall SecurityRetail Security
Work EnvironmentLarge shopping malls, public spacesIndividual retail stores or small shopping centers
Required CredentialsSecurity guard license, sometimes additional trainingSecurity guard license, retail-specific training
Employer & Industry UsageShopping malls, retail complexesIndividual retail stores, shopping centers

Shopping mall security and retail security share similar credentials and work environments, but mall security typically covers larger, public spaces, while retail security focuses on individual stores. Both roles aim to prevent theft, ensure safety, and monitor premises, but their scope and daily responsibilities differ based on the setting.

What is the highest paid security job?

The highest paid security jobs often include roles such as security director or chief security officer, who oversee security operations and strategy. These positions typically require extensive experience, leadership skills, and sometimes specialized certifications, and they can earn six-figure salaries depending on the organization and location.

What do security guards do in malls?

Security guards in malls monitor the premises to prevent theft, vandalism, and other security threats. They patrol the area, assist customers, enforce rules, and may respond to emergencies or incidents using communication tools like radios. Their presence helps ensure a safe shopping environment.

How to become a mall security?

To become a mall security officer, candidates typically need a high school diploma or equivalent and must pass a background check. Many employers require security training or certification, such as a state security guard license, and good communication and observation skills are essential for the role.
More about Shopping Mall Security jobs
What cities are hiring for Shopping Mall Security jobs? Cities with the most Shopping Mall Security job openings:
What states have the most Shopping Mall Security jobs? States with the most job openings for Shopping Mall Security jobs include:
Infographic showing various Shopping Mall Security job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 43% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $36,960 per year, or $17.8 per hour.
Security Shift Supervisor - Shopping Mall

Security Shift Supervisor - Shopping Mall

Allied Universal

Annapolis, MD • On-site

$18.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,538 frontline employees who took The Breakroom Quiz

78th of 116 rated security


Job description

Security Shift Supervisor - Shopping Mall
Job Locations US-MD-Annapolis
Category (Portal Searching) Security Supervisor Workdays Available Friday, Saturday - Sunday, Thursday, Wednesday Shifts Available Evening Business Unit AUS
Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Now Hiring a FULL-TIME Security Shift Supervisor for a Shopping Mall in Annapolis, MD

Minimum 1 Year of Security Experience Required

Previous Supervisor Experience Required

Valid Driver's License With at Least 1 Year of Driving Experience Required

Walking and Standing Required for Foot Patrol Duties

Must Be Able to Work Outside in the Elements

Join the World's Leading Global Security Company!

Excellent Career Advancement Opportunities!

Paid Orientation, Medical, Dental, Vision, and 401k for Full-Time!

$18.50 An Hour Starting Pay


Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

    Minimum 1 year of security experience required
  • Previous supervisor experience required
  • Valid driver's license with at least 1 year of driving experience required
  • At least 18 years of age
  • Possess a high school diploma or equivalent, or 5 years verifiable experience
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting;
  • Must be able to read and understand all operating procedures and instructions
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Display exceptional customer service and communication skills
  • Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID
2026-1628432

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US