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Mall Operations Manager Jobs in Indiana (NOW HIRING)

Operations Supervisor

Indianapolis, IN ยท On-site

$19 - $21/hr

Floor Lead, Operations -- Keystone Mall At Ana Luisa, we believe fine jewelry should be beautifully ... Strong operational and inventory management expertise * Proven ability to support sales performance ...

Operations Supervisor

Indianapolis, IN ยท On-site

$19 - $21/hr

Floor Lead, Operations - Keystone Mall At Ana Luisa, we believe fine jewelry should be beautifully ... Strong operational and inventory management expertise * Proven ability to support sales performance ...

Mall Management Trainee

Indianapolis, IN

$18.75 - $22.25/hr

The incumbent will assist the Mall Manager in identifying center objectives while learning how to translate those objectives into operations, marketing, leasing and other profit enhancing strategies.

Define and manage project scope, timelines, and budgets in partnership with internal and external teams, including architects, engineers, contractors, and mall operations. * Negotiate tenant lease ...

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See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do mall operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for mall operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a Mall Operations Manager do?

A Mall Operations Manager oversees the daily functioning of a shopping mall, ensuring that facilities are well-maintained, security and safety protocols are followed, and tenant needs are met. They coordinate with vendors, manage budgets, supervise maintenance and cleaning staff, and address any operational issues that arise. Additionally, they may be involved in tenant relations, event planning, and ensuring compliance with local regulations. Their goal is to create a safe, efficient, and welcoming environment for both shoppers and tenants.

What are the key skills and qualifications needed to thrive as a Mall Operations Manager, and why are they important?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

How does a Mall Operations Manager typically coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.
What are popular job titles related to Mall Operations Manager jobs in Indiana? For Mall Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mall Operations Manager jobs in Indiana look for? The top searched job categories for Mall Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Mall Operations Manager jobs? Cities in Indiana with the most Mall Operations Manager job openings:

Project Manager-Specialty Retail

Prime Outlets

Indianapolis, IN โ€ข On-site

Full-time

Posted 7 days ago


Job description

Job Location:

Corporate Indianapolis

PRIMARY PURPOSE:

We are seeking an experienced Specialty Retail Project Manager to oversee design and construction coordination for specialty retail tenants, including big-box anchors, junior anchors, restaurants, theaters, and outparcel developments. This role ensures timely store openings, adherence to budget, and compliance with tenant and landlord design standards. The position also manages landlord work obligations outlined in executed leases and handles multiple projects across various retail centers simultaneously.

PRINCIPAL RESPONSIBILITIES:

  • Project Planning & Coordination

    • Collaborate with developers during initial planning stages based on tenant criteria.

    • Contribute to site planning, budgeting, and scheduling.

    • Define and manage project scope, timelines, and budgets with internal and external teams, including architects, engineers, contractors, and mall operations.

  • Lease & Design Compliance

    • Negotiate tenant lease criteria and prototypical work exhibits through Legal and Development teams.

    • Review and approve landlord construction documents, contracts, and budgets.

    • Monitor tenant review and approval processes for landlord documents.

  • Construction Oversight

    • Ensure compliance with schedules and construction specifications.

    • Manage tenant turnover and delivery of premises.

    • Oversee formal lease notifications and project closeout procedures.

    • Maintain landlord construction responsibilities as defined in executed leases.

  • Budget & Reporting

    • Track and report project milestones and budget revisions.

    • Manage projects with annual budgets ranging from $5M to $25M.

  • Additional Duties

    • Attend meetings, review drawings, and determine scope of work.

    • Perform other tasks as assigned by the supervisor.

Qualifications

  • Education & Experience

    • Bachelor's degree in Construction Management or related field.

    • 5+ years of experience in cost estimating preconstruction or retail construction management.

  • Skills & Competencies

    • Strong knowledge of construction processes, including site work, structural, mechanical, and electrical systems.

    • Proficient in Microsoft Word, Excel, Project, and Outlook.

    • Excellent organizational, analytical, and decision-making skills.

    • Ability to work in a team environment and meet deadlines.

    • Strong interpersonal and communication skills.

    • Comfortable with emerging technology and software tools.