ZipRecruiter

Log In

1

Mall Operations Manager Jobs in Crown Point, IN (NOW HIRING)

Showcase

Assistant Manager

Chicago, IL

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Assistant Manager

Chicago, IL · On-site

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Showcase

Assistant Manager

Chicago, IL · On-site

$16.50 - $22/hr

Help Lead the Most Exciting Store in the Mall! Showcase is the Home of the Hottest Trends, bringing ... store operations including merchandising, scheduling, and inventory, and ensuring the store ...

Chili's Grill & Bar

Restaurant Manager

Merrillville, IN · On-site

$65K - $73K/yr

Role model and hold Team Members accountable to operational and quality standards * Identify root ... Great multitasking skills Location 2425 Southlake Mall Salary $65,000 - $73,000 Annually Career ...

next page

Showing results 1-20

All JobsMall Operations JobsMall Operations Manager JobsMall Operations Manager Jobs in Crown Point, IN

Mall Operations Manager information

See Crown Point, IN salary details

$29.4K

$60.2K

$112.4K

How much do mall operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for mall operations manager in Crown Point, IN is $60,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,500.00 per year, depending on experience, location, and employer.

How does a mall operations manager coordinate with tenants and vendors to ensure smooth daily operations?

A Mall Operations Manager regularly communicates with both tenants and vendors to address maintenance issues, coordinate deliveries, and ensure compliance with mall policies. This often involves holding scheduled meetings, responding promptly to service requests, and facilitating solutions to operational challenges. Building strong relationships and maintaining clear channels of communication are essential for quickly resolving conflicts and ensuring a positive environment for shoppers and businesses alike. Collaboration with security, housekeeping, and leasing teams is also crucial to maintain high standards and a seamless shopping experience.

What are the key skills and qualifications needed to thrive as a mall operations manager?

To thrive as a Mall Operations Manager, you need strong organizational, facilities management, and financial oversight skills, typically supported by a degree in business administration or facilities management. Familiarity with property management software, security systems, and maintenance scheduling tools is often required. Excellent leadership, customer service, and problem-solving abilities help you effectively manage staff and address tenant or shopper concerns. These skills are crucial for maintaining smooth mall operations, high tenant satisfaction, and optimal customer experience.

What is the difference between Mall Operations Manager vs Retail Store Manager?

AspectMall Operations ManagerRetail Store Manager
Primary FocusOversees entire mall operations, including maintenance, security, leasing, and tenant relationsManages daily store operations, staff, sales, and customer service within a single retail location
Work EnvironmentLarge commercial property with multiple tenants and departmentsSingle retail store, often within a mall or shopping center
Required CredentialsExperience in property management, facilities, or retail management; certifications in property or facilities managementExperience in retail management; sales and customer service skills; often a high school diploma or higher

The main difference between a Mall Operations Manager and a Retail Store Manager lies in their scope of responsibility. The Mall Operations Manager oversees the entire mall's operations, focusing on property management and tenant relations, while the Retail Store Manager concentrates on managing a single store's daily activities. Both roles require management experience, but their work environments and responsibilities differ significantly.

What cities near Crown Point, IN are hiring for Mall Operations Manager jobs?

Cities near Crown Point, IN with the most Mall Operations Manager job openings:

Mall Operations Manager jobs near you
Infographic showing various Mall Operations Manager job openings in Crown Point, IN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,210 per year, or $28.9 per hour.

Regional Operations Manager

Chicago, IL • On-site

Mini Mall Storage Properties
See more jobs at Mini Mall Storage Propertiesexternal

Full-time

Retirement

Posted 7 days ago

Job description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life's transitions and treasures, while staying focused on leading the industry and challenging traditional norms.
Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team's dedication is what enables us to deliver an exceptional service experience to our customers - both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.
Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.
Join us in shaping the future of self-storage as we expand across North America and create long-lasting, meaningful careers.
Supporting multiple storage sites, the Regional Operations Manager ensures operational efficiency, manages site staff, and is responsible for the budgets, overall maintenance, and operations of our regional storage sites.
WHAT WILL YOU DO?
  • Provide strategic leadership and direction to a multi-unit field team, including managers, through effective training and mentorship.
  • Drive sales growth in the region, meeting predetermined targets by the Region Senior Leadership.
  • Identify opportunities to enhance customer service experience and drive customer satisfaction.
  • Monitor Key Performance Indicators (KPIs) and financial metrics to assess the region's performance and identify areas of improvement.
  • Collaborate with Region VPs and store managers to establish and track sales goals for each location while monitoring progress to attract and retain customers.
  • Stay updated on market trends, competition, and best practices in sales techniques and strategies.
  • Maintain business relationships with clients, contractors, and vendors while evaluating the quality of work completed across facilities.
  • Conduct performance evaluations, provide feedback, and implement development plans as necessary.
  • Oversee property maintenance by addressing tenant complaints, enforcing occupancy rules, inspecting vacant units and repairs, planning renovations, and liaising with contractors and vendors.
  • Conduct weekly site inspections at each property to ensure compliance and quality standards are met.
  • Supervise the collection of tenants' arrears; assist with collections, reconciliations, and adjustments as needed.
  • Attend weekly meetings with the head office, including reporting on occupancy, budgets, and building strategies.
  • Performs other related duties as assigned.

WHAT WILL YOU NEED?
  • Minimum High School Diploma.
  • Minimum of 5 years of experience in a multi-unit supervisory role, preferably in Property Management, Retail, or Hospitality industry.
  • Ability to thrive in a fast-paced environment and work independently while collaborating with a team.
  • Proficient in Microsoft Office and able to work adeptly with a variety of software platforms.
  • Strong supervisory and leadership skills with a proven ability to lead and motivate teams.
  • A Driver's License and access to a reliable vehicle.
  • Must complete & pass a criminal record check.

WHAT DO WE OFFER?
  • We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
  • With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
  • We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
  • We are committed to a safety-first work environment.

What takes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be - and bring - their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.
#Li-Onsite #MMUS2MGT
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply