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Mailroom Associate Jobs in Springfield, MA (NOW HIRING)

Mailroom Associate information

See Springfield, MA salary details

$11

$17

$21

How much do mailroom associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mailroom associate in Springfield, MA is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.22 per hour, depending on experience, location, and employer.

What is a mailroom associate?

Mailroom Associates are professionals responsible for handling incoming and outgoing mail and packages within an organization. They sort, distribute, and process mail, ensure timely delivery to different departments, and may also operate mailroom equipment such as postage meters and scanners. In addition to these tasks, Mailroom Associates often maintain records of shipments, track deliveries, and assist with administrative duties related to mail services. Their role is essential for efficient communication and document flow within a company.

What are the key skills and qualifications needed to thrive as a mailroom associate, and why are they important?

To thrive as a Mailroom Associate, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with mail sorting equipment, postage meters, and package tracking software is typically required. Reliability, time management, and effective communication are essential soft skills for success in this role. These abilities ensure accurate and timely distribution of mail and packages, supporting smooth business operations.

What are some common challenges mailroom associates face and how can they be managed?

Mailroom Associates often manage high volumes of incoming and outgoing mail, which can be challenging during peak periods or when handling time-sensitive materials. Staying organized and adhering to efficient sorting and tracking processes can help manage workload and prevent errors. Additionally, adapting to evolving technology, such as mailroom automation systems, is increasingly important. Proactive communication with team members and other departments also helps ensure timely and accurate mail distribution.

What is the difference between Mailroom Associate vs Courier?

AspectMailroom AssociateCourier
CredentialsHigh school diploma or equivalent; basic organizational skillsDriver's license; sometimes a clean driving record
Work EnvironmentIndoor mailroom or office settingOn the road, delivering packages and documents
Industry UsageCorporate, government, educational institutionsLogistics, delivery services, retail
Common Search IntentJob duties, requirements, salaryDelivery routes, driving requirements, pay

The Mailroom Associate primarily handles incoming and outgoing mail within an organization, working indoors in an office environment. In contrast, a Courier is responsible for delivering packages and documents, often on the road. While both roles involve handling mail and parcels, the Mailroom Associate focuses on internal logistics, whereas the Courier emphasizes external delivery services.

Is a mailroom associate job a good entry level position?

A mailroom associate position is typically considered an entry-level job that requires minimal prior experience. It involves tasks such as sorting, delivering, and managing mail, often requiring basic organizational skills and physical activity. This role can provide foundational workplace skills and may serve as a stepping stone to other administrative or logistics positions.

What are the most commonly searched types of Mailroom jobs in Springfield, MA?

The most popular types of Mailroom jobs in Springfield, MA are:

What job categories do people searching Mailroom Associate jobs in Springfield, MA look for?

The top searched job categories for Mailroom Associate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Mailroom Associate jobs?

Cities near Springfield, MA with the most Mailroom Associate job openings:

Infographic showing various Mailroom Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,298 per year, or $17.5 per hour.

Mailroom Document Processor

Conduent, Inc.

Springfield, MA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers


Job description

Mailroom Document Processor

Job Location: Onsite-Full-TimeSpringfield, MA

Pay Rate: $18.00 per hour, please note this rate may be below your state's minimum wage. Consider this when applying

Schedule: Monday- Friday from 8am- 4:30pm with OT Opportunities

Training Schedule: 3-weeks paid training Monday-Friday starting at 8am

Job Details: 

We are hiring a detail-oriented Mailroom Document Processor to support a fast-paced financial services team. This role is an in-person, onsite role that requires strong accuracy, time management, multitasking skills and the ability to adapt to changing priorities throughout the day. This is a full-time role with great benefits- apply today!

Key Responsibilities:

  • Employees will be responsible for the sorting, prepping, and scanning of up to two thousand (2000) insurance claims and documentation that come into our mailroom daily.
  • May be required to provide data entry for said documents into our clients' system log for most or all your scheduled workday.
  • Perform repetitive duties in a high-speed environment such as removing staples, rubber bands, repairing torn documents or copying document types and inserting the appropriate patch sheets to separate the claims.
  • Claims will need to be placed into bins, which is based on the sorting rules and policies.
  • May be responsible for processing and logging up to seven hundred (700) checks daily into our clients' system-strong attention to detail and data entry skills is required.
  • Ability to read and follow directions thoroughly as outlined by our clients' requirements and requests.
  • Employees may periodically lift boxes up to 20lbs and/or move with use of carts or pallet jacks if needed. 

Requirements:

  • Must have a High School Diploma or General Education Degree (GED).
  • Must be at least 18 years of age or older.
  • Must have reliable transportation.
  • Must be able to pass a criminal background check that includes a credit check and fingerprint scan.
  • Must be able to pass a required Drug Screening
  • Must be able to pass typing test 25 wpm or more
  • Strong attention to detail is required for this role.
  • Must be proficient in Microsoft programs such as OUTLOOK and TEAMS
  • Must be eligible to work in the United States.

Benefits:

  • Full Time Employment
  • Full Benefit Options Day 1
  • $18 per hour 
  • Career Growth Opportunities
  • 1st shift work schedule and no weekends!

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.00.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.


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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017