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Mail Services Team Leader Jobs (NOW HIRING)

Coord Mail Services II

Philadelphia, PA · On-site +1

$18.75 - $24/hr

We are looking for the next generation of health care leaders. At AmeriHealth Caritas, we are ... AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can ...

... leadership skills. • Assists other Patient Service Coordinators as needed in all areas of the ... team environment. • Proficient in EPIC (practice management and EMR superuser), Copia, PAD ...

Service Team Leader

Auburn Hills, MI · On-site

$15.25 - $19.75/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

New

Service Team Leader

Wyoming, MI · On-site

$14.50 - $19/hr

... leadership, personal growth and development. Consider joining our family - take care of your career ... Mentors and coaches the team members to ensure customer service and sales goals are exceeded and ...

New

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Mail Services Team Leader information

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How much do mail services team leader jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mail services team leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

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Infographic showing various Mail Services Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Coord Mail Services II

Philadelphia, PA • On-site, Remote

Amerihealth Caritas
Health Care and Social Assistance • 5 - 10K employees

$18.75 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Key responsibilities

  • Process service forms within 24 hours to supply literature to members.

  • Reject or return incomplete service forms and investigate returned mail items to ensure correct delivery.

  • Operate department hardware such as copiers and postage machines, and maintain department reporting for production statistics.


AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz


Job description

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

  • Process service forms within 24 hours for all lines of business with the intent of supplying literature to members.
  • Reject or return service forms that are incomplete.
  • Print and mail provider directory when attached.
  • Log in to external portals to complete the fulfillment and document the SF inside the transaction for the welcome kit or handbook.
  • Investigate returned member ID cards, welcome kits, or other mail to the correct address and e-mail the item to the member.
  • Research mail or error reports utilizing USPS zip code lookup, data lookup, or claims information, correcting mailing addresses in the system if permitted in the plan contract.
  • Creating and sending out Manual denial letters or Krames on Demand education materials on a daily basis.
  • Operates all department hardware including copier and postage machine.
  • Maintain required department reporting to support production statistics/measurement.

Education & Experience:

  • High school diploma/GED required
  • Basic understanding of operating instructions and processes for machines.
  • Basic understanding of postage rates and regulations.
  • Ability to correctly sort and distribute large amounts of mail.
  • Ability to complete projects in a timely manner.
  • Strong Communication skills
  • Strong knowledge of Microsoft Office and navigating the internet.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Employment Type: FULL_TIME

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