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Mail Operations Manager Jobs in Bolingbrook, IL (NOW HIRING)

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... Operations Manager. Core duties typically include: * Administrative Oversight : Organizing meetings, managing mail and correspondence, maintaining office equipment, and ensuring a clean and safe ...

OPERATIONS ASSOCIATE Intersect Illinois is the only statewide economic development organization ... Receive and sort incoming mail and deliveries, and manage outgoing mail * * Assist with office ...

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Mail Operations Manager information

See Bolingbrook, IL salary details

$30.7K

$62.7K

$117.2K

How much do mail operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for mail operations manager in Bolingbrook, IL is $62,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What does a mail operations manager do?

A Mail Operations Manager oversees the processing, distribution, and delivery of mail within an organization or facility. They are responsible for managing mailroom staff, implementing efficient mail handling procedures, and ensuring compliance with postal regulations. Additionally, they often coordinate with other departments to meet organizational needs, monitor budgets, and maintain security protocols for sensitive information. Their goal is to ensure timely and accurate mail services while optimizing operational efficiency.

What are the key skills and qualifications needed to thrive as a mail operations manager, and why are they important?

Success as a Mail Operations Manager requires organizational expertise, knowledge of mailroom procedures, and experience in logistics or facilities management, often supported by a bachelor’s degree or equivalent experience. Familiarity with mail sorting systems, tracking software, and compliance regulations is typically necessary. Strong leadership, problem-solving, and effective communication skills distinguish top performers in this role. These competencies ensure efficient mail flow, regulatory compliance, and a well-coordinated team, which are vital for organizational effectiveness.

What is the difference between Mail Operations Manager vs Mail Clerk?

AspectMail Operations ManagerMail Clerk
ResponsibilitiesOversees mail processing, logistics, staff management, and operational efficiencySorts, distributes, and handles incoming and outgoing mail
Required SkillsLeadership, logistics, organizational skills, knowledge of mailing systemsAttention to detail, basic organizational skills, familiarity with mailing procedures
Work EnvironmentOffice or warehouse setting, managerial roleMailroom or front desk area, entry-level role
CertificationsTypically none required, but logistics or management certifications can helpNone required

The Mail Operations Manager focuses on overseeing the entire mail process, managing staff, and ensuring efficiency, while the Mail Clerk handles the day-to-day sorting and distribution of mail. The manager role requires leadership skills and broader responsibilities, whereas the clerk role is more operational and task-focused.

What are some typical challenges a mail operations manager faces in ensuring timely and accurate mail distribution?

Mail Operations Managers often encounter challenges such as managing high mail volumes during peak periods, minimizing sorting and delivery errors, and maintaining compliance with postal regulations. They must also coordinate efficiently with cross-functional teams, including logistics, facilities, and IT, to streamline workflows and resolve any operational bottlenecks. Implementing process improvements and adopting new technologies are key strategies to overcome these challenges and ensure consistent, reliable mail service.
What are popular job titles related to Mail Operations Manager jobs in Bolingbrook, IL? For Mail Operations Manager jobs in Bolingbrook, IL, the most frequently searched job titles are:
What cities near Bolingbrook, IL are hiring for Mail Operations Manager jobs? Cities near Bolingbrook, IL with the most Mail Operations Manager job openings:
Infographic showing various Mail Operations Manager job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,748 per year, or $30.2 per hour.

Mail & Messenger Driver - Chicago

State of Illinois

Chicago, IL • On-site

$3.9K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

14th of 50 rated states


Job description

Job Requisition ID: 57740 Opening Date: 07/29/2026Closing Date: 08/12/2026Agency: Department of Central Management ServicesClass Title: OFFICE ASSISTANT - 30010 Skill Option: Mail & Messenger Bilingual Option: NoneSalary: Anticipated Starting Salary is $3,935/monthly; Full Range $3,935 - $5,051/monthlyJob Type: SalariedCategory: Full Time County: CookNumber of Vacancies: 1Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code:
*****A RESUME IS RECOMMENDED FOR THIS POSITION.*****
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting ID #57740
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Summary
The Illinois Department of Central Management Services (CMS) Agency Support Division is seeking to hire a highly motivated and professional Mail Messenger Driver to perform mail and messenger duties. This position will sort and deliver mail by routes to various State of Illinois and US Post Office sites. The State of Illinois offers an excellent benefits package that includes a defined pension plan, health Insurance, dental, vision, a deferred compensation plan, paid holidays, as well as other benefits. We invite all qualified applicants interested in assisting the CMS Agency Support Division to apply for this Office Assistant Mail Messenger Driver position. We are an equal opportunity employer.
Position Essential Functions
  • Under general supervision performs general mail and messenger duties for the section.
  • Sorts and delivery mail by routes to various State of Illinois and US Post Office sites as operations dictate.
  • Picks up outgoing mail from various state office locations and transports to Pontiac, various state sites, and US Post Office as operations dictate.
  • Performs basic upkeep and maintenance duties for the central mailroom and for assigned motor vehicle.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications
  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires one (1) year of related office experience.

Preferred Qualifications
  • Prefers one (1) year of professional experience operating larger vehicles in high volume traffic situations.
  • Prefers one (1) year of professional experience developing efficiency and time-management skills by sticking to a strict schedule.
  • Prefers one (1) year of professional experience in a detail-oriented work environment.
  • Prefers one (1) year of professional experience complying with office practices, procedures, and programs.
  • Prefers one (1) year of professional experience successfully following both oral and written instructions.

Conditions of Employment
  • Requires completion of a background check and self-disclosure of criminal history.
  • Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires a valid driver's license.
  • Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
  • Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
  • This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
Central Management Services (CMS) is the State of Illinois' central operational support agency, the team that keeps government running smoothly behind the scenes. We provide the essential services that enable more than 80 agencies, boards, and commissions to serve the people of Illinois effectively. As the backbone of state operations, CMS delivers high-quality, reliable, and forward-thinking services that help government programs work efficiently and meet the needs of residents statewide.
Our vision is to be the trusted partner dedicated to the success of the State of Illinois through service, optimization, and inclusion. Our mission is to be the accessible agency that delivers essential, effective, and efficient services to State agencies and the people of Illinois. Our core values are: Trusted, Strategic, Effective, Innovative, Responsive, and Inclusive. Through strategic leadership CMS plays a vital role in strengthening the effectiveness of Illinois State government.
CMS provides a broad portfolio of statewide services through specialized bureaus such as: Administrative Hearings • African Descent-Citizens Reparations Commission • Statewide Benefits • Communication and Information • Diversity and Inclusion • Fleet Administration • Labor Relations • Operational Excellence • Statewide Personnel • Property Management • Strategic Sourcing • Surplus Equipment Control.
CMS also operates internal service bureaus that support our agency's own effectiveness and efficiency, including: Internal Audit • Finance and Management • Government Affairs • Human Resources • Legal Services • Strategic Transformation.
Professionals who join CMS become part of a mission-driven organization committed to continuous improvement and public service excellence. CMS offers the opportunity to contribute to impactful statewide initiatives, collaborate with skilled and talented colleagues, shape strategic improvements across Illinois government, and support the operational foundation that allows state agencies to better serve the residents of Illinois. CMS is a place for people who want their work to matter; where innovation, service, and inclusion are at the heart of everything we do.
State of Illinois Benefits
As a State of Illinois employee, you receive a comprehensive benefits package including:
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10-25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program - voluntary supplemental retirement plan.
• Optional pre-tax programs - Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Work Hours: 8:00 a.m. - 4:00 p.m. Monday - Friday
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Work County: Cook
Agency Contact: Marta Crews
Email: marta.crews2@illinois.gov
Phone #: 217-836-0324
Posting Group: Office & Administrative Support
This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
  • State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
  • Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

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State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

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