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Mail Associate Jobs in Alaska (NOW HIRING)

Patient Financial Services Specialist II

Juneau, AK · On-site

$19 - $25.50/hr

Processes incoming mail. * Prints, scans, and organizes correspondence such as EOBs, letters, and ... Associates degree in related field - preferred * Certified CRCR (HFMA-Medical), CRCS (AAHAM-Medical ...

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness ... National Veterinary Associates is a leading global pet care organization united in the love of ...

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness ... National Veterinary Associates is a leading global pet care organization united in the love of ...

Showing results 21-40

Mail Associate information

What is the difference between Mail Associate vs Mail Clerk?

AspectMail AssociateMail Clerk
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; on-the-job training
Work EnvironmentPost offices, distribution centers, corporate mailroomsPost offices, shipping facilities, corporate mailrooms
Employer & Industry UsageCommonly used in postal services and large organizationsUsed in postal services, government agencies, and private companies
Job ResponsibilitiesSorting, distributing, and handling mail; customer serviceSorting, processing, and managing incoming/outgoing mail

The main difference between a Mail Associate and a Mail Clerk lies in their job titles used by employers and slight variations in responsibilities. Both roles involve handling mail, but 'Mail Associate' is often used in corporate or distribution settings, while 'Mail Clerk' is more common in postal or government environments. Both positions typically require similar credentials and work environments.

What are some common challenges mail associates face, and how can they effectively manage them?

Mail Associates often encounter challenges such as handling high volumes of mail under tight deadlines, ensuring accuracy in sorting and delivery, and adapting to changes in shipping procedures or technology. Staying organized, double-checking addresses, and maintaining clear communication with team members can help overcome these issues. Additionally, being proactive in learning new mailroom systems and safety protocols can make daily tasks more efficient and reduce errors.

What are the key skills and qualifications needed to thrive as a mail associate?

To thrive as a Mail Associate, you need attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with mailroom equipment, postage meters, and tracking systems is typically required. Reliability, time management, and strong communication are valuable soft skills in this role. These skills ensure accurate mail handling, timely delivery, and smooth operations within an organization.

What is a mail associate?

Mail Associates are professionals responsible for handling the receipt, sorting, distribution, and dispatching of mail and packages within an organization or mailroom. Their duties often include organizing incoming and outgoing mail, operating mailroom equipment, maintaining records, and ensuring timely delivery to the correct recipients. Mail Associates play a crucial role in ensuring efficient communication and document flow within a business or institution. They may also assist with shipping logistics and interact with courier services as needed.
What are the most commonly searched types of Mail jobs in Alaska? The most popular types of Mail jobs in Alaska are:
What are popular job titles related to Mail Associate jobs in Alaska? For Mail Associate jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Mail Associate jobs in Alaska look for? The top searched job categories for Mail Associate jobs in Alaska are:
What cities in Alaska are hiring for Mail Associate jobs? Cities in Alaska with the most Mail Associate job openings:
Infographic showing various Mail Associate job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Customer Support

Gainwell Technologies LLC

Anchorage, AK • On-site

$35K - $51K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago


Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies


Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at HMS, a Gainwell Company carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary
Your role in our mission

Essential Job Functions

  • Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel.
  • Researches customer inquiries and responds to appropriate parties in a timely manner.
  • Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements.
  • Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information.
  • Interfaces with team personnel, management, and customers in reference to customer service issues.
  • Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management.
  • Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
  • Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement.

Basic Qualifications

  • High school diploma or G.E.D.
  • Four or more years of customer service or other telephone experience
  • Experience working with organizational functions and personnel
  • Experience working with fax machines, computer software, and telephone technology
  • Experience working with and skilled in the use of help desk software

Other Qualifications

  • Business and analytical problem solving skills
  • Communication skills
  • Ability to work independently
  • Ability to follow oral and written directions

Work Environment

  • Office environment
  • May require shift work
What we're looking for
What you should expect in this role

The pay range for this position is $35,900.00 - $51,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at HMS, a Gainwell Company. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with HMS, a Gainwell Company, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about HMS, A Gainwell Technologies Company at our company website and visit our Careers site for all available job role openings.

HMS, a Gainwell Company, is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HMS defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.


What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Gainwell Technologies logo

About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US