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Mail Assistant Jobs in Virginia (NOW HIRING)

Regent University

Mail Services Support

Virginia Beach, VA · On-site

$15.25 - $18.50/hr

Mail Services Support Job no: 50000297 Work type: Part time Location: Virginia Beach Categories: Student & Temporary Responsibilities: * Student will drive to Post Office every morning to receive ...

Regent University

Mail Services Support

Virginia Beach, VA

$15.25 - $18.50/hr

Mail Services Support Apply now Job no: 50000297 Work type: Part time Location: Virginia Beach Categories: Student & Temporary Responsibilities: * Student will drive to Post Office every morning to ...

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Mail Assistant information

See Virginia salary details

$21.9K

$43.3K

How much do mail assistant jobs pay per year?

As of Jun 27, 2026, the average yearly pay for mail assistant in Virginia is $43,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,983.00 and $39,873.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mail Assistant, and why are they important?

To thrive as a Mail Assistant, you need strong organizational skills, attention to detail, and basic literacy, often with a high school diploma or equivalent. Familiarity with mail sorting machines, postage meters, and tracking systems is commonly required. Reliability, time management, and effective communication help ensure efficiency and accuracy in mail handling. These skills and qualities are crucial for ensuring timely and accurate distribution of mail within organizations or institutions.

What are the typical daily responsibilities of a Mail Assistant and how do they contribute to the organization's workflow?

As a Mail Assistant, your daily responsibilities usually include sorting, distributing, and processing incoming and outgoing mail and packages for the organization. You may also be responsible for maintaining accurate records, managing mailroom supplies, and ensuring timely delivery to various departments. These tasks are critical because they help ensure that important documents and packages reach the right people quickly, supporting smooth business operations and communication across teams. Collaboration with office staff and external couriers is common, requiring strong organizational and interpersonal skills.

What are Mail Assistants?

Mail Assistants are professionals responsible for sorting, processing, and delivering mail and packages within an organization or between businesses and postal services. They ensure that incoming and outgoing correspondence is handled efficiently and reaches the correct recipients on time. Mail Assistants may also be responsible for maintaining mailroom equipment, tracking packages, and assisting with inventory of office supplies. Their role is essential for the smooth flow of communication and documents in a workplace.

What is the difference between Mail Assistant vs Mail Clerk?

AspectMail AssistantMail Clerk
Required CredentialsHigh school diploma; basic organizational skillsHigh school diploma; familiarity with mail handling
Work EnvironmentOffice settings, administrative support rolesMailrooms, shipping departments, administrative offices
Employer & Industry UsageBusinesses, government agencies, educational institutionsCorporations, government offices, hospitals
Common Search & Comparison IntentUnderstanding roles similar to Mail ClerkComparing to Mail Assistant roles

Mail Assistants and Mail Clerks both handle mail processing in office environments. While Mail Assistants often support administrative tasks and may have broader responsibilities, Mail Clerks focus primarily on sorting, distributing, and managing incoming and outgoing mail. Both roles typically require similar credentials and are used across various industries, making them common points of comparison for job seekers and employers.

What are the most commonly searched types of Mail jobs in Virginia? The most popular types of Mail jobs in Virginia are:
What cities in Virginia are hiring for Mail Assistant jobs? Cities in Virginia with the most Mail Assistant job openings:
Mail Assistant jobs near you
Assistant Manager, Mail Operations

Assistant Manager, Mail Operations

University of Virginia

Charlottesville, VA • On-site

Full-time

Posted 12 days ago

University Of Virginia rating

7.8

Company rating: 7.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

198th of 541 rated colleges and universities

Job description

The Assistant Manager of Mail Operations supports the Mail Operations Manager in overseeing the daily operations of University mail services, ensuring accurate, efficient, and secure handling of all incoming and outgoing mail and packages. This position helps manage staff, student workers, and temporary employees, coordinates workflows, and provides excellent customer service to students, faculty, staff, and visitors.
The Assistant Manager plays a key role in training, supervising, billing, and motivating team members, ensuring compliance with postal regulations, and partnering with other departments to deliver seamless, high-quality services across Grounds.
Responsibilities
  • Assist the Mail Operations Manager in supervising daily operations of multiple mailrooms across Grounds
  • Oversee and assist with mail and package receipt, sorting, logging, distribution, and delivery processes to ensure accuracy and timeliness
  • Accurately log and track packages using mail software systems (e.g., SqBx or other tracking tools)
  • Assist students, faculty, and staff with package pick-up, ensuring ID verification
  • Pick up, sort, process, and deliver outgoing mail, including interdepartmental, USPS, and carrier shipments (UPS, FedEx, etc.)
  • Maintain organization of mailroom shelving, bins, and storage areas
  • Ensure compliance with university policies, USPS regulations, and carrier guidelines
  • Support large-scale projects such as move-in/move-out pre-placement, high-volume deliveries, and seasonal peaks
  • Coordinate with UVA Print and other university partners as needed to streamline operations and support shared projects
  • Safely operate university vehicles to transport mail and packages between designated academic and health system locations

Team Leadership & Training
  • Supervise, coach, and schedule mail clerks, student staff, and temporary employees.
  • Provide training on mailroom procedures, software systems, customer service, and safety protocols.
  • Monitor performance, provide feedback, and assist in developing a culture of continuous improvement.
  • Act as the lead manager when the Mailroom Manager is unavailable.

Customer Service & Problem Resolution
  • Provide professional and friendly service to students, faculty, staff, and visitors.
  • Troubleshoot delivery issues or misaddressed mail, ensuring packages are delivered correctly.
  • Serve as a point of escalation for customer complaints or complex service issues.
  • Promote a positive and collaborative work environment that values teamwork, open communication, and customer focus.

Data, Reporting & Billing
  • Ensure accurate billing by batching documents, preparing them for processing, and entering data into automated systems.
  • Assist with mail tracking and reporting, ensuring all systems are updated accurately.
  • Support preparation of performance and operations reports for the Mailroom Manager.
  • Develop and maintain standard operating procedures (SOPs), training guides, and resources to ensure consistency and efficiency.

Compliance & Equipment Management
  • Maintain knowledge of USPS regulations, presort practices, and university requirements.
  • Ensure proper operation of mailroom equipment, including postage meters, signature pads, carts, and scanners.
  • Report equipment issues promptly and coordinate service or repairs as needed.

Minimum Requirements
  • High school diploma or equivalent.
  • Valid Virginia driver's license.

Preferred Qualifications
  • Bachelor's degree in business or a related field. In lieu of a Bachelor's degree, an Associate's degree with two years of directly related experience or five years of directly related experience will be acceptable.
  • Two years of experience in a supervisory role. Supervisory experience in the areas of mail services, shipping/receiving, or related operations, is preferred.
  • Knowledge of postal regulations, mail tracking software, and shipping carriers (UPS, FedEx, USPS).
  • Strong computer skills; proficiency in Microsoft Office and ability to learn university systems.
  • Ability to drive a van or box truck with a safe driving record
  • Strong leadership and organizational skills with the ability to motivate a team
  • Excellent interpersonal and communication skills
  • Demonstrated problem-solving abilities and a commitment to customer service

This position will require a significant amount of standing while sorting mail, etc. Additionally, lifting mail, carrying mail, etc. is required, as well as keyboarding.
The anticipated hiring range is $19.00 - $23.00, commensurate with education and experience.
This is a non-exempt-level, benefited position. Learn more about UVA benefits .
This position is based in Charlottesville, VA, and must be performed fully on-site.
Work Environment:
  • Mailroom, office, and package handling settings across campus.
  • Frequent interaction with students, faculty, and staff.
  • Requires flexibility during peak times (e.g., student move-in/move-out).

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA .
Application review will begin after September 20, 2025.
Background checks will be conducted on all new hires prior to employment.
This position will not consider candidates who require immigration sponsorship now or in the future.
How to Apply
Please apply online , by searching for requisition number R0076312. Internal applicants may search and apply for jobs on the UVA Internal Careers website . Complete an application with the following documents:
  • Resume

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Internal applicants: Apply through your Workday profile by searching "Find Jobs."
Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
Recruiter Contact:
  • For questions about the application process, please contact Melanie Sponaugle, unw5dq@virginia.edu .

Job Profile
J1662 - Mail Management 1
Career Stream and Level
Management-M1
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

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The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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