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Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Macy's Senior Reliability Maintenance Technicians use a combination of mechanical, electrical, computer, and software skills to work with smart technologies, such as robots, automated conveyor systems and computer-integrated distribution equipment. They serve as the SME and trainer for all equipment inside of the fulfillment center performing predictive, preventative, and corrective maintenance on time to provide high levels of equipment availability.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on Automation and other MHE (Material Handling Equipment) in the building.
• Coach and mentor the technicians on shift.
• Support the Maintenance Mechanic Supervisor and lead the shift in their absence.
• Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing repairs.
• Install, alter, troubleshoot, repair, and maintain electronic, mechanical, computer, control systems and components in a complex fulfillment/distribution center.
• React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue.
• Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.
• Combine electronic, mechanical, computer and control skills to allow for identification of equipment malfunctions. Perform maintenance/repairs and return equipment to service. Install, repair, adjust, and test equipment and components to ensure that systems function properly.
• Role model safety best practices and monitor those around them to ensure they follow the example they set. Report possible safety concerns to the Manager or Supervisor.
• Observes and listens to operating machines or equipment to diagnose machine malfunction and determine need for adjustment or repair.
• Performs preventative maintenance on material handling equipment, including daily systems inspections of mechanical, hydraulic and electrical components. Reports any problems to the Manager or Supervisor.
• Utilize the computerized maintenance management system. Monitors, reports, and documents the usage and replacement of equipment and parts.
• Performs preventative maintenance on facility; carpentry, plumbing, and electrical duties.
• Knowledge of operation and safe storage practices of ARC and MIG welding equipment to include OXY/ACETYLENE, and PLASMA welding and cutting.
• May be required to install or recharge batteries for any battery-powered material handling equipment.
• Performs electrical tasks associated with but not limited to replacing motors, fuses, and switches.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are

• Advanced degree in Mechatronics Technology or at least 4 years of industry level experience.
• Multi skilled in both electrical and mechanical disciplines with relevant experience in automation, complex MHE environments, and/or robotic operation and maintenance.
• Solid foundational knowledge of PLC based controls systems.
• Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to read, understand, and create mechanical and electrical blueprints and schematics.
• Strong written and verbal communication to various departments and management.
• Resourceful self-starter, works well independently as well as part of a team.
• Proven ability to multi-task and prioritize many different projects and workload.
• Proven ability to mentor and influence others on the team.
• PC competency and ability to use handheld devices.
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays.

Essential Physical Requirements You Will Perform

• This position requires lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
  • Reaching, including above eye level, crouching, kneeling, and stooping
  • Involves close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:  

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

WAREHOUSE00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.