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Mac Tech Jobs in Ohio (NOW HIRING)

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues ... Experience with Windows and/or Mac Desktop and Servers and network systems * Microsoft ...

The ideal candidate will have expertise with Mac platforms, including macOS system configuration, troubleshooting, and integration. In addition, the IT Specialist must be highly proficient with ...

MAC.BID buys truckloads of customer returns and overstock products, then sells these items ... Must be tech-savvy * Must be able to follow written directions and company policies * High School ...

Scanline Floater

Hamilton, OH · On-site

$15.50/hr

MAC.BID buys truckloads of customer returns and overstock products, then sells these items ... Must be tech-savvy * Must be able to stand and walk for hours at a time * Must be able to follow ...

Scanline Floater

Canton, OH · On-site

$14.25/hr

MAC.BID buys truckloads of customer returns and overstock products, then sells these items ... Must be tech-savvy * Must be able to stand and walk for hours at a time * Must be able to follow ...

Scanline Floater

Youngstown, OH · On-site

$14.25/hr

MAC.BID buys truckloads of customer returns and overstock products, then sells these items ... Must be tech-savvy * Must be able to stand and walk for hours at a time * Must be able to follow ...

... Mac, mobile devices, peripherals, and business applications • Genuine curiosity about AI tools ... IT support, help desk, or a related technical role - no specific degree required; relevant ...

Be Seen First

We are seeking freelancers/consultants for on site IT Support in Columbus, OH to join our team! As ... Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 11. * Xerox, Canon ...

Showing results 21-40

Mac Tech information

What does a Mac Tech do?

A Mac Tech, or Mac Technician, is responsible for troubleshooting, repairing, and maintaining Apple Mac computers and related hardware. They diagnose software and hardware issues, perform upgrades, data recovery, and ensure systems run smoothly. Mac Techs may work in retail, corporate IT departments, or as independent service providers, assisting clients with technical support and maintenance for all types of Apple devices.

What are the key skills and qualifications needed to thrive as a Mac Tech?

To thrive as a Mac Tech, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant Apple certifications like ACMT (Apple Certified Mac Technician). Familiarity with diagnostic tools such as Apple Service Toolkit and experience using ticketing systems are commonly required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for delivering quality technical support. These competencies ensure timely and efficient resolution of issues, resulting in improved user satisfaction and seamless device performance.

What are some common challenges Mac Techs face when supporting users in a mixed-device environment?

Mac Techs often encounter challenges when integrating Apple devices within predominantly Windows or cross-platform environments. Compatibility issues, network configurations, and software interoperability can require creative troubleshooting and a solid understanding of both Mac and non-Mac systems. Effective communication with users and collaboration with IT colleagues are key, as Mac Techs frequently need to bridge gaps between different operating systems and ensure a smooth workflow for all team members.

What is the difference between Mac Tech vs Mac Support Specialist?

AspectMac TechMac Support Specialist
CertificationsApple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT) or similar
Work EnvironmentRepair shops, service centers, on-site supportHelp desks, customer support centers, retail stores
Job FocusHardware repairs, troubleshooting, diagnosticsSoftware support, user assistance, troubleshooting
Industry UsageCommon in repair and technical service industriesCommon in retail, corporate support, and customer service

While both roles require Apple certification and involve supporting Mac users, Mac Techs primarily focus on hardware repairs and diagnostics, often working in repair centers. Mac Support Specialists typically handle user support, software troubleshooting, and customer service, often in retail or help desk environments. The roles complement each other but differ mainly in their focus and work setting.

What job categories do people searching Mac Tech jobs in Ohio look for?

The top searched job categories for Mac Tech jobs in Ohio are:

What cities in Ohio are hiring for Mac Tech jobs?

Cities in Ohio with the most Mac Tech job openings:

Infographic showing various Mac Tech job openings in Ohio as of August 2026, with employment types broken down into 2% Internship, 87% Full Time, 4% Part Time, and 7% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

IT Support Technician

TCC Technology

Westlake, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision

Re-posted 7 days ago


Job description

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries.


ROLE AND RESPONSIBILITIES


• Provide remote and on-site support at client locations, using troubleshooting skills until problems are resolved. Service requests must be handled within the Ticket Response Priority Chart.
• Install and maintain technology including, but not limited to, computers, printers, projectors, audio systems, interactive whiteboards, security cameras, phones, software and peripherals and respond to client tickets and alerts via our ticket system.
• Facilitate warranty replacement parts for customer equipment, and communicate with vendors regarding network equipment, computers, software acquisition and repair.
• Research new methodologies, products to better serve customers
• Document daily job procedures and maintain detailed records of customer networks
• Make recommendations to other company team members solving problems and irregularities in work requirements
• Actively participate in personal and professional development and maintain knowledge of current and new technologies that the company offers
• Comply with company policies, as well as health and safety issues
• Promote a team environment
• Ability to manage multiple tasks simultaneously and adjust to shifting priorities
• Other duties as required or assigned


QUALIFICATIONS AND EDUCATION REQUIREMENTS
• One year of experience managing and maintaining IT systems
• High School Diploma or equivalent


PREFERRED SKILLS
• Experience with Windows and/or Mac Desktop and Servers and network systems
• Microsoft Certifications a plus

BENEFITS
• Health Insurance
• Paid Time Off
• Mileage Reimbursement

Company Description

TCC is an IT Support company that has been providing thoughtful technical support and solutions to customers throughout Northeast Ohio for over 20 years. Our team is comprised of a passionate group of people who work as trusted advisors to solve challenges and implement new technologies for its customers each and every day. We get to work across a wide spectrum of industries and businesses of all sizes. The technology world is fast paced and always filled with something new and exciting. We are always looking for friendly, enthusiastic people to join our team!