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Mac Property Management Jobs (NOW HIRING)

Mac Properties is a dynamic, growing private residential real estate company with communities in Chicago, St. Louis, and Kansas City. We are seeking an experienced Resident Services Manager to lead ...

Description Mac Properties is a dynamic and growing private residential real estate company with ... Ability to interact with management, peers, residents, visitors, and prospects in a professional ...

Plumber

Saint Louis, MO ยท On-site

$32/hr

Description Position at Mac Properties Join our dynamic team at Mac Properties and make your mark ... waste management in both residential and commercial properties. You'll collaborate with other ...

Description Position at Mac Properties Mac Properties is a dynamic and growing private residential ... Excellent verbal, written, interpersonal, organizational, and project management skills. * Proven ...

Description Position at Mac Properties Mac Properties is a dynamic and growing private residential ... Excellent verbal, written, interpersonal, organizational, and project management skills. * Proven ...

Mac Properties is a dynamic and growing private residential real estate company with operations in ... Ability to interact with management, peers, residents, visitors, and prospects in a professional ...

Mac Properties is a dynamic and growing private residential real estate company with operations in ... Ability to interact with management, peers, residents, visitors, and prospects in a professional ...

Description Position at Mac Properties Mac Properties is a dynamic and growing private residential ... Strong time management and organizational skills * Ability to respond to after-hour emergencies ...

Maintenance Technician II

Saint Louis, MO ยท On-site

$22 - $24/hr

Description Position at Mac Properties Mac Properties is a dynamic and growing private residential ... Strong time management and organizational skills * Ability to respond to after-hour emergencies ...

... property surveillance and reporting Master Servicing Freddie Mac multifamily securitized loan ... Detecting, evaluating, and managing credit risk associated with loans in the master serviced and ...

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Mac Property Management information

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How much do mac property management jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for mac property management in the United States is $21.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Mac Property Management and how can they be addressed?

Professionals in Mac Property Management often encounter challenges such as handling tenant concerns promptly, coordinating maintenance across multiple properties, and staying compliant with local housing regulations. Effective communication and organizational skills are crucial for addressing tenant needs and ensuring smooth property operations. Leveraging property management software and staying updated on industry best practices can help streamline processes and minimize potential issues. Building strong relationships with both tenants and maintenance teams also contributes to a positive work environment and successful property management.

What is Mac Property Management?

Mac Property Management is a company that specializes in managing residential and commercial properties, primarily in urban areas. They handle day-to-day operations such as leasing, maintenance, rent collection, and tenant relations for property owners. The company is known for managing a large portfolio of apartments, particularly in cities like Chicago and St. Louis, with a focus on historic and renovated buildings. Their services help property owners maximize their investment while providing quality living experiences for residents.

What is the difference between Mac Property Management vs Property Manager?

AspectMac Property ManagementProperty Manager
CertificationsReal estate license, property management certificationsReal estate license, property management certifications
Work EnvironmentProperty management companies, real estate firmsResidential, commercial properties, real estate firms
Employer & IndustryProperty management firms, real estate companiesReal estate agencies, property management firms

Mac Property Management typically refers to a specific company or brand offering property management services, while a Property Manager is a professional responsible for overseeing rental properties. Both roles often require similar certifications and work within the real estate industry, but Mac Property Management is a company name, whereas Property Manager describes a job position.

What are the key skills and qualifications needed to thrive as a property manager?

To thrive as a Property Manager, you need strong organizational skills, knowledge of property laws and leasing practices, and often a relevant certification or real estate license. Familiarity with property management software, budgeting tools, and maintenance tracking systems is typically required. Excellent communication, problem-solving, and customer service skills help you build positive relationships with tenants and vendors. These abilities ensure efficient property operations, tenant satisfaction, and compliance with legal and financial requirements.
More about Mac Property Management jobs
What states have the most Mac Property Management jobs? States with the most job openings for Mac Property Management jobs include:
Infographic showing various Mac Property Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,338 per year, or $21.8 per hour.

Resident Services Manager

Mac Properties

Kansas City, MO โ€ข On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago


Job description

Mac Properties is a dynamic, growing private residential real estate company with communities in Chicago, St. Louis, and Kansas City. We are seeking an experienced Resident Services Manager to lead resident services operations across our Kansas City portfolio.

In this role, you will oversee the Resident Services team and help create a consistent, high-quality experience for residents throughout every stage of their residency. You will establish service standards, improve departmental processes, develop team members, and partner with other departments to address resident needs and strengthen overall satisfaction.

This is a full-time, benefits-eligible position with an annual salary of $65,000.

Key Responsibilities
  • Recruit, onboard, train, coach, and develop Resident Services team members.
  • Set clear performance expectations and ensure the team delivers prompt, courteous, and professional service.
  • Monitor department activities, workloads, service levels, and performance metrics.
  • Adjust work assignments and provide ongoing feedback and performance management as needed.
  • Manage Resident Services team schedules to ensure appropriate coverage across the Kansas City portfolio.
  • Oversee resident move-in and move-out processes, ensuring each experience is handled accurately, efficiently, and professionally.
  • Oversee lease renewal activities and ensure all renewal documentation is completed accurately and on time.
  • Ensure delinquency outreach and required notices are completed consistently and within established timelines.
  • Manage escalated resident concerns and support the team in resolving complex service issues.
  • Partner with Maintenance and other departments to identify recurring concerns, improve resident-facing processes, and address trends related to work orders, move-ins, and resident survey results.
  • Draft, review, and proofread resident notices, correspondence, and other communications.
  • Develop and standardize departmental procedures and service best practices.
  • Ensure the Resident Services team understands and follows company policies, procedures, and all applicable federal, state, and local laws.
  • Perform additional duties and assignments as needed.
Qualifications
  • At least three years of experience in multifamily property management, resident services, customer experience, or a related field.
  • Previous experience leading, coaching, or developing a team.
  • Strong commitment to providing responsive and professional resident service.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to interact professionally with residents, prospects, visitors, peers, and company leadership.
  • Strong organizational and time-management skills, with the ability to prioritize competing responsibilities and meet deadlines.
  • Ability to handle sensitive or confidential matters with professionalism, sound judgment, and discretion.
  • Strong problem-solving skills and the ability to remain composed when managing escalated resident concerns.
  • Proficiency with Microsoft Office.
  • Experience using Yardi and EliseAI is strongly preferred.
  • Bachelor's degree in business, property management, hospitality, or a related field is preferred. Relevant experience may be considered in place of a degree.
Benefits and Perks
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan
  • 30% employee rent discount for eligible full-time employees
  • Educational reimbursement
  • Professional development and career-growth opportunities

Please be advised that ALL new hires will be required to successfully complete a criminal background investigationprior to employment. The receipt of satisfactory responses to reference requests and the provision of satisfactoryproof of an applicant's identity and legal authority to work in the United States are also required.

Employment Type: Full-Time