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$12

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$48

How much do mac counter manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mac counter manager in the United States is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.67 per hour, depending on experience, location, and employer.

What is a Mac Counter Manager?

Mac Counter Managers are professionals who oversee the operations of a MAC Cosmetics sales counter, typically in department stores or retail locations. They are responsible for leading a team of makeup artists, driving sales, ensuring excellent customer service, and maintaining the brand’s image. Their duties also include managing inventory, training staff, and organizing promotional events. Mac Counter Managers play a key role in achieving sales targets and fostering a positive shopping experience for customers.

How does a Mac Counter Manager typically collaborate with their team to achieve sales goals?

As a Mac Counter Manager, you play a key role in leading your team of makeup artists and sales associates to meet and exceed sales targets. Collaboration involves daily briefings, setting clear sales objectives, and providing ongoing coaching and product training. You will also coordinate schedules, delegate tasks, and motivate your team to deliver exceptional customer experiences. Building strong relationships and fostering open communication are essential for ensuring everyone works together effectively to achieve both individual and counter-wide goals.

What are the key skills and qualifications needed to thrive as a Mac Counter Manager, and why are they important?

To thrive as a MAC Counter Manager, you need strong retail sales experience, in-depth product knowledge, and often a background in cosmetology or makeup artistry. Familiarity with point-of-sale (POS) systems, inventory management software, and MAC Cosmetics training certifications is typically required. Outstanding leadership, customer service, and communication skills help in managing teams and building client relationships. These skills are crucial for driving sales, ensuring customer satisfaction, and maintaining the brand's high standards in a competitive retail environment.

What is the difference between Mac Counter Manager vs Mac Counter Associate?

AspectMac Counter ManagerMac Counter Associate
ResponsibilitiesOversees counter operations, manages staff, and ensures sales targets are met.Assists customers, stocks products, and supports sales staff.
Required SkillsLeadership, sales management, product knowledge.Customer service, product knowledge, teamwork.
Work EnvironmentSupervisory role in retail counters, often in department stores.Frontline retail position in similar settings.
CredentialsHigh school diploma; experience in retail or cosmetics preferred.High school diploma or equivalent; retail experience a plus.

The Mac Counter Manager typically holds a supervisory role, managing staff and sales strategies, while the Mac Counter Associate focuses on customer service and product assistance. Both roles require retail experience and product knowledge, but the manager position involves leadership responsibilities and operational oversight.

What cities are hiring for Mac Counter Manager jobs?

Cities with the most Mac Counter Manager job openings:

What states have the most Mac Counter Manager jobs?

States with the most job openings for Mac Counter Manager jobs include:

What are popular job titles related to Mac Counter Manager jobs?

For Mac Counter Manager jobs, the most frequently searched job titles are:

Mac Counter Manager jobs near you

Beauty Counter Manager - MAC, Southshore - Full Time

Bay Shore, NY • On-site

Macy's
Retail • 10K+ employees
Learn more about Macy'sexternal

$18.15 - $29.44/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 865 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Counter Manager, you will lead a dynamic team of Beauty Advisors while managing all aspects of a specific cosmetics brand. Your role blends leadership, creativity, and customer engagement-delivering genuine hospitality through personalized consultations, expert product application, and a deep understanding of each customer's beauty and style preferences.
You'll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.
In addition to meeting and exceeding sales goals, you'll analyze business performance, execute vendor events and promotions, and partner with vendors and store leadership to grow the business. You'll also oversee stock presentation, hygiene standards, and team performance to ensure an exceptional and polished brand experience.
How our Counter Managers spend their day...
  • Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
  • On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
  • You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current, and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
  • You help the team Finish Strong - by coaching them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer's name and adding a personal touch.
  • You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are and What You Will Do
  • Deliver exceptional customer service through personalized consultations and expert product knowledge
  • Build lasting relationships with clients and drive client development through outreach and follow-up
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
  • Plan and execute in-store and vendor-led events to drive traffic and engagement
  • Maintain brand standards through proper merchandising, hygiene, and stock replenishment
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
  • Resolve customer concerns in a professional and customer-first manner
  • Stay informed on new launches, best-sellers, and beauty trends to support team education
  • Manage multiple priorities in a fast-paced environment with strong attention to detail
  • Demonstrate flexibility, sound judgment, and a passion for the beauty industry
  • 3-5 years of relevant retail, beauty, or leadership experience preferred
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform
  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
  • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00

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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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