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viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

Coca-Cola

Cyber OT SecOps

Atlanta, GA · On-site

$106K - $144K/yr

MSSP SOC Team Leadership * Provide day-to-day operational direction to MSSP SOC analysts supporting OT monitoring, setting priorities, reviewing alert quality, andmaintainingservice-level ...

PBACO Holding LLC

Regional Director - Northeast

Passaic, NJ · On-site

$80K - $100K/yr

Own overall Northeast market performance across MSSP and other assigned value-based contracts. * Translate enterprise Provider Engagement strategy into Northeast-specific execution plans. * Maintain ...

viLogics

Technical Account Manager (TAM)

Naples, FL · On-site

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge ...

Qualys

Director of Strategic Alliances

Raleigh, NC · On-site

Drive MSSP and GSI business development : * Build scalable managed services and cyber risk operations offerings * Embed Qualys into partner-led service portfolios * Accelerate recurring revenue ...

Qualys

Director of Strategic Alliances

Houston, TX · On-site

Drive MSSP and GSI business development : * Build scalable managed services and cyber risk operations offerings * Embed Qualys into partner-led service portfolios * Accelerate recurring revenue ...

Qualys

Director of Strategic Alliances

Chicago, IL · On-site

Drive MSSP and GSI business development : * Build scalable managed services and cyber risk operations offerings * Embed Qualys into partner-led service portfolios * Accelerate recurring revenue ...

Jobgether

Build relationships across MSP, MSSP, channel, partner, and referral communities. * Discuss digital growth opportunities with clients, including SEO, paid media, content marketing, and broader ...

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How much do mssp jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for mssp in the United States is $68.04, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $77.16 per hour, depending on experience, location, and employer.

What is an MSSP?

An MSSP (Managed Security Services Provider) job involves managing an organization's cybersecurity needs, such as threat monitoring, incident response, and security compliance. Professionals in this role work with various security technologies to detect, analyze, and mitigate cyber threats. They provide 24/7 monitoring, vulnerability assessments, and support for multiple clients. MSSP specialists ensure that businesses maintain strong security postures without needing in-house security teams. Their expertise helps organizations stay ahead of evolving cyber threats efficiently and cost-effectively.

What are the day-to-day responsibilities of an MSSP?

As an MSSP professional, your daily activities typically involve monitoring client networks for suspicious activity, analyzing security alerts, and responding to potential threats or vulnerabilities. You may perform routine security assessments, update and tune monitoring tools, and document incidents for compliance. Collaboration with client IT teams and internal analysts is common to ensure rapid incident resolution and implement best security practices. Over time, you'll also contribute to ongoing process improvements and help educate clients on emerging security threats.

What are the key skills and qualifications needed to thrive in the MSSP position, and why are they important?

To excel as an MSSP (Managed Security Service Provider) professional, you need a solid understanding of cybersecurity principles, threat analysis, and incident response, often supported by a degree in information security or related certifications like CISSP or CompTIA Security+. Familiarity with Security Information and Event Management (SIEM) platforms, intrusion detection systems, and various network security tools is essential. Strong analytical thinking, attention to detail, and effective communication help MSSP professionals coordinate with clients and respond to security incidents efficiently. These skills are crucial for proactively identifying threats, protecting client assets, and maintaining trusted security relationships.

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MSSP jobs near you
Infographic showing various Mssp job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $141,513 per year, or $68 per hour.

Technical Account Manager (TAM)

viLogics

Naples, FL • On-site

Full-time

Re-posted 17 days ago

Job description

As a Technical Account Manager (TAM) at our MSSP, you will serve as the trusted technical advisor and primary point of contact for a portfolio of managed security clients. You'll act as the bridge between our Security Operations Center (SOC), engineering teams, and clients-ensuring successful onboarding, service delivery, incident response, and ongoing security posture improvement. The ideal candidate combines cybersecurity expertise, project management skills, and strong client-facing communication.


Key Responsibilities:

  • Client Relationship Management:
    • Serve as the primary technical liaison for assigned clients.
    • Conduct regular strategic technical business reviews to report on metrics, incidents, trends, and roadmap planning.
    • Translate complex security information into business-relevant insights.
  • Security Advisory & Service Delivery:
    • Guide clients through security best practices, compliance requirements (e.g., SOC 2, HIPAA, PCI-DSS), and threat mitigation strategies.
    • Oversee deployment and performance of MSSP services including SIEM, EDR, MDR/XDR, vulnerability management, and incident response.
    • Coordinate with internal teams to resolve client issues, implement security solutions, and deliver actionable intelligence.
  • Technical & Strategic Oversight:
    • Identify security gaps and work with clients to build a prioritized action plan.
    • Assist in the creation of tailored security roadmaps and technology adoption plans.
    • Provide guidance during security incidents and ensure appropriate escalation and communication.
  • Reporting & Communication:
    • Deliver monthly/quarterly reports on service performance, threat activity, and compliance metrics.
    • Document client interactions, issues, and projects using internal systems (e.g., PSA, ticketing platform, CRM).

Required Skills & Qualifications:

  • 2+ years experience in a technical or security account management role, preferably with an MSSP, MSP, or cybersecurity firm.
  • Strong knowledge of cybersecurity concepts including SIEM, firewalls, threat intelligence, and endpoint protection.
  • Familiarity with compliance frameworks such as NIST, ISO 27001, HIPAA, or PCI-DSS.
  • Excellent verbal and written communication skills.
  • Experience using tools such as Splunk, Sentinel One, Kaseya, ConnectWise, or similar.
  • Strong organizational and project management abilities.
  • Ability to balance technical discussions with client business goals.

Preferred Certifications:

  • CISSP, CISM, Security+, or equivalent
  • ITIL Foundations or PMP a plus

Why Join Us:

  • Work with cutting-edge cybersecurity tools and threat intelligence.
  • Be a critical part of protecting businesses from evolving cyber threats.
  • Collaborate with a high-performance team in a mission-driven MSSP environment.

Apply