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M365 Technical Support Engineer Jobs (NOW HIRING)

IT Practice

Technical Support Engineer

Raleigh, NC · On-site

About the Role We are looking for an experienced Technical Support Engineer to tackle complex ... Deep understanding of Windows Server, Active Directory, M365 Admin Center, and network ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Podium

Technical Support Engineer

Lehi, UT · On-site

The Technical Support Engineer is a critically important role for Podium as we continually develop products and scale our customer service offerings. Sitting within our engineering department, your ...

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M365 Technical Support Engineer information

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$79K

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How much do m365 technical support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for m365 technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the salary of M365 Technical Support Engineer?

The average salary for an M365 Technical Support Engineer typically ranges from $60,000 to $90,000 annually, depending on experience, location, and certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for professional development.

What cities are hiring for M365 Technical Support Engineer jobs?

Cities with the most M365 Technical Support Engineer job openings:

What states have the most M365 Technical Support Engineer jobs?

States with the most job openings for M365 Technical Support Engineer jobs include:

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For M365 Technical Support Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer

Raleigh, NC • On-site

IT Practice
11 - 50 employees
Learn more about IT Practiceexternal

Other

Posted 14 days ago

Job description

At IT Practice, we're passionate about helping healthcare organizations thrive through exceptional technology solutions. Based in Raleigh, NC, we provide specialized managed IT services to dental and medical practices, along with select small businesses across the state. Our team is known for delivering proactive support, industry-specific expertise, and a client-first approach. From healthcare IT and imaging systems to HIPAA compliance, cybersecurity, and network security, we solve complex technology challenges before they impact our clients, allowing them to focus on patient care and business growth.

About the Role 

We are looking for an experienced Technical Support Engineer to tackle complex technical escalations, maintain client infrastructure, and support critical clinical integrations. In this role, you will work closely with healthcare providers and business owners to ensure their networks remain secure, compliant, and optimized. 

Key Responsibilities 

  • Act as the primary escalation point for complex Level 1 tickets, providing advanced troubleshooting for network, server, and software issues. 

  • Support healthcare-specific technology, including Electronic Health Records (EHR) integrations, digital imaging hardware/software, and practice management systems. 

  • Configure and manage Active Directory, Group Policy, Microsoft 365, and local/cloud backup solutions. 

  • Maintain advanced network segmentation (partitioning clinical networks from guest access) to protect sensitive patient data and maintain HIPAA compliance. 

  • Troubleshoot and manage core network hardware, including firewalls, switches, VPNs, and wireless access points. 

  • Perform routine server maintenance, patch management, and security audits across client environments. 

  • Mentor Level 1 engineers and contribute to detailed internal knowledge base documentation. 

Qualifications 

  • Experience: 2+ years of hands-on technical experience, preferably within a Managed Service Provider (MSP) or healthcare IT setting. 

  • Technical Proficiency: 

  • Deep understanding of Windows Server, Active Directory, M365 Admin Center, and network administration. 

  • Strong knowledge of network security, VLANs, firewalls, and data encryption. 

  • Familiarity with clinical environments, EHR/EMR platforms, or dental imaging software is a major plus. 

  • Certifications (Preferred): CompTIA Security+/Network+, Microsoft Certified Systems Administrator, or Cisco/SonicWall certifications. 

  • Key Traits: Exceptional problem-solving skills, ability to prioritize critical outages, and clear communication with clinical staff and business leadership. 

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