Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...
Technical Support Engineer
Michigan City, IN · On-site
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
Technical Support Engineer
Michigan City, IN · On-site
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
Technical Support Engineer
Michigan City, IN · On-site +1
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
Technical Support Engineer
Michigan City, IN · On-site +1
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
Technical Support Engineer
Michigan City, IN · On-site
Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure. * Diagnose complex vacuum ...
Technical Support Engineer
Michigan City, IN · On-site
Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure. * Diagnose complex vacuum ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent experience. * 2+ years of experience in technical support, software engineering, or related customer ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek ...
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
As a Technical Support Engineer, you will work directly with customers to resolve critical issues, guide adoption of Salesforce technology, and help organizations achieve measurable business value ...
Description The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy ...
Description The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy ...
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek ...
Quick apply
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek ...
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
Quick apply
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required.This role will be a full-time onsite position for ...
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required.This role will be a full-time onsite position for ...
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
Technical Support Engineer (Branch Engineer)
Indianapolis, IN · On-site
$55K - $65K/yr
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
Technical Support Engineer (Branch Engineer)
Indianapolis, IN · On-site
$55K - $65K/yr
All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for ...
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
New
Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training.
New
M365 Technical Support Engineer information
What is the salary of M365 Technical Support Engineer?
The average salary for an M365 Technical Support Engineer typically ranges from $60,000 to $90,000 annually, depending on experience, location, and certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Entry-level roles may start lower, while experienced professionals with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for professional development.
What cities in Indiana are hiring for M365 Technical Support Engineer jobs?
Cities in Indiana with the most M365 Technical Support Engineer job openings:
Technical Support Engineer
On-site
Bostondynamics
Full-time
Re-posted 22 days ago
Job description
Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal Voice of the Customer in identifying and escalating customer needs for issues and feature requests.
Duties and Responsibilities
Knowledge & Application: Technical Expert
Provides technical support to customers and internal customers for a highly technical and sophisticated product-agnostic ecosystem.
Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechanical equipment - robots, payloads, and servers, computer interfaces, inputs and outputs of complex software, or networked and/or wireless communication systems.
May be involved in customer installation and training.
Responsible for maintaining knowledge of all base robot behaviors, functions, and changes in supported software and hardware.
Responsible for building and sharing a deep expertise in the work of a specialized software feature development team.
Exercises expert-level knowledge in use of internal tools and robot log data in the diagnostic process.
Contributions to Product and Customer Success
Responds to customers in a voice and tone representative of Boston Dynamics
Queue Management to reduce long running issues and drive KPI to manage the issues
Respond to Troubleshooting emails and chats in a timely and responsible manner
Document software incidents, bugs, and stories for Development and Quality teams
Suggest new features based on customer feedback
Assist in proactive support and outreach for technical bulletins
Contributes to continuous process improvement for tracking and measuring Customer Success towards key Business Objectives
Qualifications
The ideal candidate has:
Bachelor degree or higher in Engineering/Computer Science related subject
Excellent computer and interpersonal skills
Proficiency in Linux-based operating systems
Proficiency in a high level programming language such as Python/C++
This role is for you if you are:
A take-charge problem solver: Confident in demonstrating expertise and directing interactions with customers
A positive individual who takes pride in providing a high standard of service and support to customers
A knowledge seeker: A self-starter and quick learner who grasps concepts and processes quickly and intuitively
A team player: Work with others and support different functions across teams