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Loyalty Program Jobs in New York (NOW HIRING)

Madewell

Madewell Loyalty Program Manager

New York, NY · On-site

$108K - $140K/yr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

Jcrew

Madewell Loyalty Program Manager

New York, NY · Hybrid

$108K - $140K/yr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leadingomnichannelmember experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Set the annual plan and long-term strategy to achieve program objectives and deliver profitable ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Set the annual plan and long-term strategy to achieve program objectives and deliver profitable ...

1 800 Flowers

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

1-800-Flowers

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

1-800-FLOWERS.COM, INC

Manager, Loyalty

Jericho, NY · On-site +1

$80K/yr

Manage project timelines for program launches and updates * Managethe Celebrations Passport program ... Maintain documentation of loyalty rules, benefits, and eligibility criteria * Support product ...

1-800-Flowers

Manager, Loyalty

Jericho, NY · On-site

$80K/yr

This role ensures loyalty initiatives move from strategy to execution efficiently and consistently ... Manage the Celebrations Passport program, ensuring we are communicating with members is a ...

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

$136K - $227K/yr

The Opportunity Bloomingdale's Loyallist program connects the business to some of the most ... The Director of Loyalty owns the strategy that deepens that relationship: tier architecture ...

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

$136K - $227K/yr

The Opportunity Bloomingdale's Loyallist program connects the business to some of the most ... The Director of Loyalty owns the strategy that deepens that relationship: tier architecture ...

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Loyalty Program information

See New York salary details

$29K

$49.6K

$62.4K

How much do loyalty program jobs pay per year?

As of Sep 14, 2026, the average yearly pay for loyalty program in New York is $49,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $53,600.00 per year, depending on experience, location, and employer.

What does a loyalty program do?

A Loyalty Program job involves managing and enhancing customer loyalty initiatives for a business. Responsibilities typically include designing rewards programs, analyzing customer data, and improving customer engagement strategies. Professionals in this role collaborate with marketing, sales, and customer service teams to drive retention and increase customer lifetime value. They may also track program performance and suggest improvements based on insights and trends.

What are some typical challenges faced in a loyalty program role, and how can they be addressed?

One common challenge in a Loyalty Program role is striking the right balance between providing attractive customer rewards and managing program costs to ensure profitability. Additionally, maintaining customer engagement requires ongoing analysis of member behaviors and preferences, often demanding creative campaign strategies and regular adjustments. Collaboration across marketing, IT, and customer service teams is essential to seamlessly implement new features and resolve technical issues quickly. Staying up to date with industry trends and customer expectations also helps loyalty professionals innovate and keep their programs competitive.

What are the key skills and qualifications needed to thrive in a loyalty program position, and why are they important?

To excel in a Loyalty Program role, you need a strong background in marketing, customer relationship management (CRM), and data analysis, typically supported by a relevant degree or certification. Familiarity with loyalty management software, CRM platforms like Salesforce, and analytics tools such as Google Analytics or Excel is highly valued. Excellent communication, project management, and problem-solving skills are essential for working effectively with cross-functional teams and engaging diverse customer groups. These capabilities are crucial for designing, implementing, and optimizing programs that drive customer retention and business growth.

What are the most commonly searched types of Loyalty Program jobs in New York?

The most popular types of Loyalty Program jobs in New York are:

What are popular job titles related to Loyalty Program jobs in New York?

For Loyalty Program jobs in New York, the most frequently searched job titles are:

What job categories do people searching Loyalty Program jobs in New York look for?

The top searched job categories for Loyalty Program jobs in New York are:

What cities in New York are hiring for Loyalty Program jobs?

Cities in New York with the most Loyalty Program job openings:

Loyalty Program jobs near you
Infographic showing various Loyalty Program job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,593 per year, or $23.8 per hour.

Manager, Loyalty Program Operations

Manhattan, NY • On-site

Foot Locker
Apparel and Accessories Stores • 10K+ employees
Learn more about Foot Lockerexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Foot Locker rating

6.3

Company rating: 6.3 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

Job description

Overview
Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We're looking for great people who want to influence culture and the generation that is shaping what's next.
Whether you're building strategy, shaping innovations, or creating unforgettable customer moments, you'll contribute to decisions and experiences that define our brands' impact in the communities we serve.
Come change the game with us. Apply today!
We are seeking a talented Manager, Loyalty Program Operations to join the Loyalty team within the Global Marketing organization, supporting the Foot Locker brand portfolio across multiple markets. In this role, the Manager will be responsible for both the end-to-end execution of loyalty campaigns, rewards, offers, and sweepstakes, including campaign setup, testing, execution, communication, reporting, and optimization as well as the day-to-day operations of the FLX Membership program, including development of program rules and requirements, roadmap development, reporting, training, and other tasks as assigned.
The Manager will play a critical role in campaign planning, ensuring loyalty initiatives ladder up to broader quarterly and enterprise marketing priorities, and will act as a strategic consultant to cross-functional partners, guiding them on program capabilities, best practices, and business objectives. The ideal candidate brings strong project management skills, analytical aptitude, operational rigor, and a willingness to roll up their sleeves to get the job done (think "start up" within the organization). Experience managing direct-to-consumer loyalty programs and promotional campaigns is strongly preferred.
Responsibilities
PRIMARY RESPONSIBILITIES AND ACTIVITIES:
Program & Campaign Execution
  • Own the end-to-end operational execution of loyalty campaigns, rewards, offers, and sweepstakes, including setup, requirements definition, testing (UAT), execution, monitoring, and post-campaign reporting.
  • Ensure all campaigns are executed accurately, on time, and in compliance with legal, technical, and operational requirements across markets.
  • Perform post-campaign analysis to evaluate performance, member engagement, and ROI, identifying insights and optimization opportunities for future campaigns.

Campaign Planning & Strategic Alignment
  • Partner with Brand Marketing, Digital Marketing, and other stakeholders to help plan loyalty campaigns that ladder up to larger quarterly and enterprise marketing initiatives.
  • Translate strategic objectives into executable loyalty use cases, ensuring alignment between campaign goals, member experience, and program capabilities.
  • Serve as a subject-matter expert on loyalty mechanics, advising partners on the best ways to leverage the FLX program to drive enrollment, engagement, and incremental revenue.

Program Operations & Roadmap Delivery
  • Deliver against the loyalty program strategic roadmap, including defining requirements for features and functionality, performing UAT, training relevant teams, and overseeing successful rollouts.
  • Identify and implement opportunities to enhance engagement and revenue through new campaign types, rewards, and emerging capabilities.

Cross-Functional Collaboration & Consulting
  • Collaborate across a highly matrixed organization (Data & Analytics, Technology, Legal, Brand Marketing, Digital Marketing, Store Operations, Customer Service, etc.) to bring loyalty initiatives and campaigns to life.
  • Act as a trusted consultant to cross-functional partners by clearly articulating program capabilities, constraints, and goals, and recommending scalable solutions.

Qualifications
POSITION REQUIREMENTS:
Strong project management and communication skills, analytical aptitude and a willingness to roll up their sleeves to get the job done. A passion for putting the customer first is a must, and experience with loyalty programs is preferred.
  • 5+ years of relevant experience in program, product, or operations roles, preferably within a Direct-to-Consumer loyalty program, CRM, or promotional/campaign environment.
  • Strong project management and communication skills, with the ability to manage multiple campaigns, priorities, and stakeholders simultaneously.
  • Proven ability to translate strategy into execution while maintaining close attention to operational detail.
  • Highly collaborative, with the ability to build relationships and influence across a global, matrixed organization.
  • Analytical mindset with experience using data to inform decisions, measure performance, and drive optimization.
  • Proficiency in Microsoft Office Suite; must be able to deliver visually compelling PowerPoint presentations and present clearly to diverse audiences.
  • Experience working within an Agile framework is a plus.
  • Fluent in English (written and verbal); additional language proficiency a plus (French Canadian).
  • Global experience strongly preferred.
  • Ability and willingness to occasionally travel within North America.
  • Other duties as assigned.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
  • Cameras must be on for all virtual interviews.
  • AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
Benefits
The annual base salary range is $85,000-$95,000 This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.
Foot Locker Benefits:
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups

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