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Loyalty Program Jobs in Minnesota (NOW HIRING)

Crisp and Green

Guest Experience Champion

Wayzata, MN · On-site

$40K - $45K/yr

Support the administration of loyalty programs, rewards, guest recovery credits, and guest account maintenance. * Assist guests with loyalty program questions, point adjustments, account ...

Fleet Farm

Sales Floor Team Member - Part Time

Winona, MN · On-site

$11.75 - $15/hr

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: * High School Diploma or GED preferred. * Ability to work a flexible schedule ...

Fleet Farm

Part Time Sales Floor Team Member

Hermantown, MN · On-site

$12 - $15.50/hr

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: * High School Diploma or GED preferred. * Ability to work a flexible schedule ...

Fleet Farm

Part Time Sales Floor Team Member

Lakeville, MN · On-site

$12.50 - $16/hr

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: * High School Diploma or GED preferred. * Ability to work a flexible schedule ...

Fleet Farm

Part Time Sales Floor Team Member

Hastings, MN · On-site

$12.25 - $15.75/hr

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: * High School Diploma or GED preferred. * Ability to work a flexible schedule ...

Fleet Farm

Part Time Sales Floor Team Member

Carver, MN · On-site

$12.75 - $16.50/hr

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: * High School Diploma or GED preferred. * Ability to work a flexible schedule ...

Fleet Farm

Operations Manager

Cambridge, MN · On-site

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: * Bachelor's Degree in Business, Marketing or related field or ...

GrapeTree Medical Staffing

RN,LPN

Mankato, MN · On-site

$27 - $36.75/hr

Loyalty Program - Earn loyalty points for every hour you work with us, and redeem those points for extra cash. Learn More * Referral Bonuses - Earn a referral bonus for every healthcare professional ...

GrapeTree Medical Staffing

RN,LPN

Mankato, MN · On-site

$27 - $36.75/hr

Loyalty Program - Earn loyalty points for every hour you work with us, and redeem those points for extra cash. Learn More * Referral Bonuses - Earn a referral bonus for every healthcare professional ...

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All JobsLoyalty Program JobsLoyalty Program Jobs in Minnesota

Loyalty Program information

See Minnesota salary details

$26K

$44.4K

$55.8K

How much do loyalty program jobs pay per year?

As of Sep 13, 2026, the average yearly pay for loyalty program in Minnesota is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $48,000.00 per year, depending on experience, location, and employer.

What does a loyalty program do?

A Loyalty Program job involves managing and enhancing customer loyalty initiatives for a business. Responsibilities typically include designing rewards programs, analyzing customer data, and improving customer engagement strategies. Professionals in this role collaborate with marketing, sales, and customer service teams to drive retention and increase customer lifetime value. They may also track program performance and suggest improvements based on insights and trends.

What are some typical challenges faced in a loyalty program role, and how can they be addressed?

One common challenge in a Loyalty Program role is striking the right balance between providing attractive customer rewards and managing program costs to ensure profitability. Additionally, maintaining customer engagement requires ongoing analysis of member behaviors and preferences, often demanding creative campaign strategies and regular adjustments. Collaboration across marketing, IT, and customer service teams is essential to seamlessly implement new features and resolve technical issues quickly. Staying up to date with industry trends and customer expectations also helps loyalty professionals innovate and keep their programs competitive.

What are the key skills and qualifications needed to thrive in a loyalty program position, and why are they important?

To excel in a Loyalty Program role, you need a strong background in marketing, customer relationship management (CRM), and data analysis, typically supported by a relevant degree or certification. Familiarity with loyalty management software, CRM platforms like Salesforce, and analytics tools such as Google Analytics or Excel is highly valued. Excellent communication, project management, and problem-solving skills are essential for working effectively with cross-functional teams and engaging diverse customer groups. These capabilities are crucial for designing, implementing, and optimizing programs that drive customer retention and business growth.

What are the most commonly searched types of Loyalty Program jobs in Minnesota?

The most popular types of Loyalty Program jobs in Minnesota are:

What are popular job titles related to Loyalty Program jobs in Minnesota?

For Loyalty Program jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Loyalty Program jobs in Minnesota look for?

The top searched job categories for Loyalty Program jobs in Minnesota are:

Loyalty Program jobs near you
Infographic showing various Loyalty Program job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Guest Experience Champion

Wayzata, MN • On-site

Crisp and Green
Restaurants • 51 - 200 employees
Learn more about Crisp and Greenexternal

$40K - $45K/yr

Full-time

Re-posted 20 days ago

Crisp & Green rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
The Guest Experience Champion serves as the voice of the guest and a champion of hospitality across all Steele Brands concepts. This role is responsible for ensuring every guest interaction reflects our commitment to delivering exceptional experiences while supporting restaurant teams in creating meaningful connections that drive loyalty and brand advocacy.
The Guest Experience Champion manages guest feedback channels, guest recovery efforts, loyalty support, and hospitality initiatives while identifying trends and opportunities to improve the overall guest journey. This role partners closely with Operations, Training, Marketing, Technology, and Franchise teams to ensure guest and team experiences remain at the center of every decision.
The Guest Experience Champion plays a critical role in protecting brand reputation, strengthening guest loyalty, supporting field teams, and helping Steele Brands consistently deliver experiences that Power Better Days.
Responsibilities
Guest Experience & Recovery
  • Review, investigate, and respond to guest feedback, reviews, and customer inquiries within established service level expectations.
  • Deliver thoughtful and personalized guest recovery solutions that strengthen guest loyalty and protect brand reputation.
  • Manage guest interactions across web comments, reviews, social media referrals, and loyalty-related inquiries.
  • Escalate and coordinate complex guest concerns with appropriate corporate and field leadership teams.
  • Maintain detailed and accurate records of guest interactions and resolutions.
  • Identify fraudulent, duplicate, or recurring claims and partner with leadership to mitigate risk and recovery costs.

Hospitality & Team Experience
  • Serve as a hospitality resource for restaurant teams by providing coaching, guidance, and best practices for creating exceptional guest experiences.
  • Partner with field leaders to reinforce hospitality standards and celebrate guest experience successes.
  • Support the development and implementation of guest experience programs, hospitality initiatives, and service standards.
  • Help cultivate a culture where hospitality, empathy, and relationship-building are prioritized at every level of the organization.
  • Recognize opportunities to elevate both guest and team experiences through process improvements and operational enhancements.

Reporting & Insights
  • Monitor guest experience metrics, review trends, and identify recurring opportunities across restaurants and markets.
  • Provide regular reporting and actionable insights to Operations, Marketing, Training, Culinary, and Executive Leadership teams.
  • Assist in developing guest experience scorecards, dashboards, and performance reporting.
  • Track guest recovery activity and identify opportunities to improve guest satisfaction and operational execution.

Loyalty & Guest Engagement
  • Support the administration of loyalty programs, rewards, guest recovery credits, and guest account maintenance.
  • Assist guests with loyalty program questions, point adjustments, account troubleshooting, and reward redemption inquiries.
  • Partner with Marketing and Technology teams to improve guest engagement and loyalty program performance.

Cross-Functional Support
  • Collaborate with Operations, Training, Marketing, Technology, and Franchise teams to improve guest-facing processes and programs.
  • Assist with testing and implementation of new guest experience initiatives and technologies.
  • Support hospitality training content, resources, and communication materials.
  • Participate in special projects focused on enhancing the overall guest and team experience.

Requirements
  • Associate or Bachelor's degree in Hospitality, Business, Communications, Marketing, or related field preferred.
  • At least two years of experience in hospitality, guest services, restaurant operations, customer experience, or a related field.
  • Experience managing customer feedback platforms, guest recovery programs, or loyalty programs preferred.
  • Restaurant, retail, hospitality, or multi-unit experience strongly preferred.
  • Exceptional written and verbal communication skills.
  • Strong hospitality mindset with a genuine passion for serving others.
  • Ability to resolve conflict professionally while maintaining empathy and brand integrity.
  • Excellent organizational and time management skills.
  • Strong attention to detail and follow-through.
  • Ability to identify trends and translate guest feedback into actionable recommendations.
  • Strong customer service and relationship-building skills.
  • Ability to maintain professionalism and composure in challenging situations.
  • Proficiency in Microsoft Office Suite and customer experience platforms.
  • Ability to work independently while collaborating effectively across departments.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Positive attitude, growth mindset, and commitment to continuous improvement.
  • Willingness to occasionally travel for restaurant visits, training, and hospitality

Salary Description
$40,000 - $45,000

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