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Loyalty Program Jobs in Hawaii (NOW HIRING)

Avis Budget Group

$19.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

Avis Budget Group

$15.75 - $21.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

Avis Budget Group

$15.75 - $21.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

Avis Budget Group

$19.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

Ulta Beauty, Inc.

Lead Cashier

Kailua, HI · On-site

$16.75 - $20.25/hr

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and ...

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All JobsLoyalty Program JobsLoyalty Program Jobs in Hawaii

Loyalty Program information

See Hawaii salary details

$27.5K

$47.1K

$59.2K

How much do loyalty program jobs pay per year?

As of Aug 3, 2026, the average yearly pay for loyalty program in Hawaii is $47,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $50,900.00 per year, depending on experience, location, and employer.

What does a Loyalty Program job entail?

A Loyalty Program job involves managing and enhancing customer loyalty initiatives for a business. Responsibilities typically include designing rewards programs, analyzing customer data, and improving customer engagement strategies. Professionals in this role collaborate with marketing, sales, and customer service teams to drive retention and increase customer lifetime value. They may also track program performance and suggest improvements based on insights and trends.

What are some typical challenges faced in a Loyalty Program role, and how can they be addressed?

One common challenge in a Loyalty Program role is striking the right balance between providing attractive customer rewards and managing program costs to ensure profitability. Additionally, maintaining customer engagement requires ongoing analysis of member behaviors and preferences, often demanding creative campaign strategies and regular adjustments. Collaboration across marketing, IT, and customer service teams is essential to seamlessly implement new features and resolve technical issues quickly. Staying up to date with industry trends and customer expectations also helps loyalty professionals innovate and keep their programs competitive.

What are the key skills and qualifications needed to thrive in the Loyalty Program position, and why are they important?

To excel in a Loyalty Program role, you need a strong background in marketing, customer relationship management (CRM), and data analysis, typically supported by a relevant degree or certification. Familiarity with loyalty management software, CRM platforms like Salesforce, and analytics tools such as Google Analytics or Excel is highly valued. Excellent communication, project management, and problem-solving skills are essential for working effectively with cross-functional teams and engaging diverse customer groups. These capabilities are crucial for designing, implementing, and optimizing programs that drive customer retention and business growth.

What are the most commonly searched types of Loyalty Program jobs in Hawaii? The most popular types of Loyalty Program jobs in Hawaii are:
What job categories do people searching Loyalty Program jobs in Hawaii look for? The top searched job categories for Loyalty Program jobs in Hawaii are:
Loyalty Program jobs near you
Infographic showing various Loyalty Program job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 59% Full Time, 32% Part Time, 1% Temporary, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,097 per year, or $22.6 per hour.

Loyalty Program Specialist

Times Supermarket

Honolulu, HI • On-site

$50K/yr

Full-time

Medical

Posted 13 days ago

Job description

Loyalty Program Specialist
Department: Sales Promotion Division
Job Status: Full Time
FLSA Status: Exempt
Reports to: Sales Promotion Div. Mgr.
Work Schedule: As Per Employee Handbook
Starting Rate of Pay: $50,000/yr
POSITION OVERVIEW:
The Loyalty Program Specialist is responsible for the daily operation, execution, and support of PPRM Hawaii's customer rewards program. This role ensures offers are accurately configured and tested in the POS and loyalty systems, supports internal teams and vendors, and provides excellent customer service related to loyalty issues.
This position partners closely with Merchandising, Marketing, IT, Store Operations, and Executive Leadership to build and maintain a robust set of promotional offers that support the company's customer loyalty program. Success in this role requires strong analytical, technical, and problem-solving skills, along with the ability to work collaboratively across departments.
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
• Manage and maintain promotional offers in PPRM Hawaii's POS and loyalty systems (NCR Encor and Loyalty Pro)
• Test and validate loyalty offers to ensure accuracy and functionality
• Develop and document standardized procedures for loyalty program operations
• Analyze the performance and compliance of loyalty offers and promotions
• Troubleshoot technical and operational issues related to loyalty program execution
• Serve as a primary liaison between the loyalty program and internal teams, including Merchandising, Marketing, IT, Store Operations, and Executive Leadership
• Collaborate with marketing to create and provide single-use coupons and promotional codes for marketing materials
• Maintain positive relationships with loyalty program vendors and partners
• Provide direct customer support by resolving loyalty-related inquiries via phone and email, including points adjustments and account troubleshooting
• Build and maintain advanced Excel skills for analysis, reporting, and data management
• Occasional after-hours support as required to correct any promotional issues that may occur at retail locations
• Other related duties as required
Education:
Bachelor's degree in Marketing, Business, Information Systems, or a related field preferred. Relevant experience may be considered in place of formal education.
Experience:
  • 2-4 years of relevant experience in retail, marketing operations, customer loyalty programs, or POS system management
  • Experience working with POS or customer loyalty systems (e.g., NCR Encor, NCR LoyaltyPro) is highly preferred

• Experience in a cross-functional role, collaborating with departments such as Marketing, IT, Merchandising, or Operations
• Prior experience in customer service or support roles is a plus, especially handling account or technical issues
• Familiarity with offer setup, promotions, or digital campaign execution in a retail or e-commerce environment is beneficial
Certifications:
Retail Management Certificate is a plus but not required.
Physical Requirements:
Light physical activities and efforts required working in an office environment.
Knowledge, Skills and Abilities (KSA's):
Technical:
  • Ability to work with computers using the Windows operating system and browser-based applications
  • Strong Excel skills with experience using advanced formulas, data analysis, or reporting tools
  • Experience with Point-of-Sale (POS) systems a plus
  • Proficient in troubleshooting and analyzing workflows
  • Skilled in independently prioritizing, planning, coordinating, organizing, and monitoring multiple promotion configurations simultaneously and quickly adapting to changes in time frames.

Communication:
  • Proficient in the English language with the ability to effectively convey and understand information verbally and in written format.
  • Ability to interface with all company levels through active listening, comprehending questions, and providing answers.

Interpersonal Relationships:
  • Ability to interface with management, customers, and company personnel regularly, to obtain or provide information.
  • Has the propensity to project a positive attitude and look for solutions to problems.
  • Ability to collaborate through teamwork and share ideas to work towards a common goal.
  • Self-motivated team player.
  • Well organized, good communication, and reporting skills.

Decision Making:
  • Ability to manage time and adhere to deadlines.
  • Knowledge of processes necessary to make an informed decision.
  • Ability to work on own initiative when minimum supervision is provided.

This position description is not a written or implied contract. It may require employees to perform other duties as circumstances of its business, competitive considerations, or the work environment change. The job duties, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks an employee may perform. It is understood that the employee will be responsible for adhering to the company policies, procedures, and standards outlined here and in the employee handbook. The Employer reserves the right to revise this job description or add an addendum at any time.

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