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Loyalty Program Manager Jobs in Riverside, CA (NOW HIRING)

Rivian

Manager, Inside Sales - Irvine

Irvine, CA · On-site

Lead all aspects of the Ownership Loyalty Program, including strategy, daily operations, customer retention, pipeline management, sales and delivery performance, and the customer experience.

Rivian

Manager, Inside Sales - Irvine

Irvine, CA

Lead all aspects of the Ownership Loyalty Program, including strategy, daily operations, customer retention, pipeline management, sales and delivery performance, and the customer experience.

GameStop

Full Time Assistant Store Manager

Rialto, CA · On-site

Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. * Assist the Store Manager with setting guest service ...

Torrid

Graphic Designer - TEMP

City Of Industry, CA · Hybrid

$35 - $39/hr

Experience supporting Loyalty, CRM, retention, or customer engagement programs * Understanding of social platform best practices and digital-first design * Experience working within an established ...

Torrid

Graphic Designer - TEMP

City Of Industry, CA · On-site

$35 - $39/hr

Experience supporting Loyalty, CRM, retention, or customer engagement programs * Understanding of social platform best practices and digital-first design * Experience working within an established ...

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All JobsLoyalty Program JobsLoyalty Program Manager JobsLoyalty Program Manager Jobs in Riverside, CA

Loyalty Program Manager information

See Riverside, CA salary details

$40.2K

$112.1K

$163.8K

How much do loyalty program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for loyalty program manager in Riverside, CA is $112,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $138,200.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Riverside, CA?

The most popular types of Loyalty Program jobs in Riverside, CA are:

What job categories do people searching Loyalty Program Manager jobs in Riverside, CA look for?

The top searched job categories for Loyalty Program Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Loyalty Program Manager jobs?

Cities near Riverside, CA with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,110 per year, or $53.9 per hour.

Supervisor Digital Loyalty Marketing

Highland, CA • On-site

San Manuel Band of Mission Indians
See more jobs at San Manuel Band of Mission Indiansexternal

Full-time

Posted 7 days ago

Job description

Under direct supervision of the Manager, Mobile & E-Commerce, the Supervisor, App Loyalty Marketing will be responsible for overseeing the creation and execution of digital marketing strategies and initiatives to increase app marketplace engagements and overall loyalty for the Yaamava' Resort & Casino's mobile app. This includes the creation of integrated marketing campaigns, identification of opportunities by analyzing users and engagements, measuring promotional ROI, and development of App Marketplace product features and user experience enhancement plans.
This role will also be responsible for supervising, leading, and supporting a team of specialists and analysts throughout their day-to-day work. The ideal candidate is data and user journey-focused, thrives in a fast-paced environment, and will play a key role in developing and optimizing processes for efficiency across the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Responsible for the creation, development and overseeing the execution of integrated digital marketing strategies and Marketplace initiatives to increase Mobile App engagements and loyalty.
2. Responsible for supervising team of specialists and analysts to ensure mobile app loyalty initiatives are executed strategically, efficiently, accurately, and timely, while producing positive casino revenue.
3. Leads, reviews, and approves all mobile app loyalty marketing strategies and campaigns.
4. Works closely with Manager, Mobile & E-Commerce to develop long-term Mobile App Loyalty and Marketplace strategies to ensure current initiatives align with departments goals and vision.
5. Collaborates with internal and external development departments to enhance Mobile App Marketplace features and functionality to increase product values and positive guest experience.
6. Performs other duties as assigned to support the efficient operation of the department.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
  • Bachelor's degree in Business Management, Marketing, Communications, Computer Science, or equivalent required.
  • Master's degree preferred.
  • Minimum two (2) years of experience in communication and marketing channels including digital monetization strategies, marketing and promotion development, financial management and data analysis, e-mail, mobile marketing, digital advertising or social/mobile gaming is required.
  • Minimum one (1) year in a supervisor or manager role preferred.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)
  • Experience in evaluating and implementing complex reinvestment models is a must
  • Familiarity with content management systems.
  • Digital marketing acumen and technical expertise.
  • Knowledge of digital metrics and analytics programs.
  • Strong experience managing complex variable data or campaigns required

LICENSES, CERTIFICATIONS AND REGISTRATIONS
  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • No Driving Responsibilities: Role does not require a driver's license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
  • Primary work environment is in a climate-controlled office setting.
  • Work requires travel to attend meetings, trade shows, and conferences.
  • Incumbents may be required to work evening, weekend and holiday shifts.
  • Must be able to work in a fast-paced, high-demand environment.
  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
  • Sedentary work: involves sitting most of the time. Constantly operates a computer and otheroffice productivity machinery, such as a calculator, copy machine, and computer printer.
  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
  • Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone.
  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

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