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Loyalty Program Manager Jobs in Riverside, CA (NOW HIRING)

Del Taco, LLC

Digital Program Manager

Lake Forest, CA

$95K - $115K/yr

Payments, Loyalty & Gift Card Systems * Oversee integrations with payment processors, digital ... Program & Project Management * Lead cross-functional initiatives including platform launches ...

Del Taco

Digital Program Manager

Lake Forest, CA · On-site

$95K - $115K/yr

Payments, Loyalty & Gift Card Systems * Oversee integrations with payment processors, digital ... Program & Project Management * Lead cross-functional initiatives including platform launches ...

OCVIBE

Lifecycle Marketing Manager

Anaheim, CA · On-site

$70K - $85K/yr

Owns CRM, lifecycle email, and loyalty program strategy to drive acquisition, retention, frequency, and customer lifetime value. Responsible for developing and executing data-driven lifecycle ...

Anaheimducks

Lifecycle Marketing Manager

Anaheim, CA · On-site

$70K - $85K/yr

Owns CRM, lifecycle email, and loyalty program strategy to drive acquisition, retention, frequency, and customer lifetime value. Responsible for developing and executing data-driven lifecycle ...

OCVIBE

Lifecycle Marketing Manager

Anaheim, CA

$70K - $85K/yr

Owns CRM, lifecycle email, and loyalty program strategy to drive acquisition, retention, frequency, and customer lifetime value. Responsible for developing and executing data-driven lifecycle ...

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Loyalty Program Manager information

See Riverside, CA salary details

$40.2K

$112.1K

$163.8K

How much do loyalty program manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for loyalty program manager in Riverside, CA is $112,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $138,200.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Riverside, CA?

The most popular types of Loyalty Program jobs in Riverside, CA are:

What job categories do people searching Loyalty Program Manager jobs in Riverside, CA look for?

The top searched job categories for Loyalty Program Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Loyalty Program Manager jobs?

Cities near Riverside, CA with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,110 per year, or $53.9 per hour.

Senior Analyst, Loyalty Promotions - Activations

Jobtailor

Irvine, CA • On-site

$70 - $90/hr

Other

Posted yesterday

New

Job description


  • Execute day-to-day configuration and activation support for loyalty offers, rewards, challenges, and promotional mechanics across Zeta/Marigold and Byte Commerce.

  • Translate business requirements into accurate loyalty configuration, audience eligibility, offer logic, timing, launch plans, dependencies, and QA requirements.

  • Partner with Lifecycle Marketing, Product, Engineering, QA, Data & Analytics, Operations, agencies, and vendors to confirm feasibility, testing needs, and launch readiness.

  • Validate campaign builds through testing, audits, and review of audience segments, offer eligibility rules, reward logic, and promotional setup to ensure promotions launch accurately and deliver the intended customer experience.

  • Troubleshoot loyalty activation issues, identify root causes, and coordinate resolution across internal and vendor teams.

  • Maintain documentation for campaign setup, dependencies, QA steps, platform limitations, handoffs, and repeatable procedures; support post-launch validation by documenting learnings and recommending improvements for future activations.


Requirements

  • 4+ years of experience in digital marketing operations, loyalty programs, CRM, e-commerce, promotions, platform configuration, or a related function.

  • Degree or equivalent years of experience in Marketing, Business, Technology, Information Systems, or a related field.

  • Experience translating campaign or business requirements into platform setup, QA criteria, launch execution, and operational handoffs.

  • Experience with audience segmentation, eligibility rules, offer mechanics, reward logic, configuration audits, troubleshooting, and testing/QA processes.

  • Experience with loyalty platforms, CRM/campaign tools, CDP/audience segmentation tools, offer configuration, or digital promotion systems; Zeta/Marigold, Byte Commerce, Braze, Treasure Data, JIRA, or Confluence is a plus.

  • Basic understanding of data, relational concepts, HTML/CSS, APIs, or technical troubleshooting is a plus.


Core Competencies

Demonstrates expertise in executing loyalty program configurations and promotional mechanics, ensuring accurate campaign setups and effective troubleshooting. Proficient in collaborating with cross-functional teams to translate business requirements into actionable marketing strategies.


Highest-signal resume keywords

  • Digital Marketing Operations

  • Loyalty Program Management

  • Audience Segmentation

  • Campaign Testing and QA

  • Zeta/Marigold Platform Experience


ATS Optimization Keywords
Hard Skills

  • Campaign Configuration

  • Offer Logic

  • Troubleshooting

  • Data Analysis

  • HTML/CSS

  • APIs

  • Configuration Audits

  • Promotional Setup

  • Operational Handoffs

  • Testing Processes


Soft Skills

  • Collaboration

  • Problem-Solving

  • Communication

  • Attention to Detail

  • Documentation


Industry Keywords

  • Loyalty Programs

  • CRM

  • E-Commerce

  • Promotions

  • Digital Promotions


Tools & Technologies

  • Zeta/Marigold

  • Byte Commerce

  • Braze

  • Treasure Data

  • JIRA

  • Confluence

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