... Program. The Manager will be responsible for collaborating with the Cobrand FBP and others to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
... Program. The Manager will be responsible for collaborating with the Cobrand FBP and others to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Manager, Loyalty Reporting & Analysis (Cobrand)
Bethesda, MD · On-site
$96K - $138K/yr
... Program. The Manager will be responsible for collaborating with the Cobrand FBP and others to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Manager, Loyalty Reporting & Analysis (Cobrand)
Bethesda, MD · On-site
$96K - $138K/yr
... Program. The Manager will be responsible for collaborating with the Cobrand FBP and others to ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Loyalty Ambassador
Asheville, NC · On-site
$13.50 - $17/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Loyalty Ambassador
Asheville, NC · On-site
$13.50 - $17/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Associate Manager, Loyalty Promotions & Activations
$109K - $128K/yr
... programs and promotional capabilities across Marigold, Yum! Promo Service, and ConnectMe. The ... Associate Manager serves as the enterprise-wide SME for loyalty configurations, promotional ...
Associate Manager, Loyalty Promotions & Activations
$109K - $128K/yr
... programs and promotional capabilities across Marigold, Yum! Promo Service, and ConnectMe. The ... Associate Manager serves as the enterprise-wide SME for loyalty configurations, promotional ...
Director, CRM & Loyalty (P1-4955512-1)
Rosemead, CA · On-site
$161K - $226K/yr
Loyalty Program Strategy, Growth & Governance * Responsible for loyalty strategy and roadmap ... Aligns stakeholders, including associates and vendors, across Marketing, Product, Tech, Analytics ...
Director, CRM & Loyalty (P1-4955512-1)
Rosemead, CA · On-site
$161K - $226K/yr
Loyalty Program Strategy, Growth & Governance * Responsible for loyalty strategy and roadmap ... Aligns stakeholders, including associates and vendors, across Marketing, Product, Tech, Analytics ...
Define loyalty program structure, tiering, benefits, and long-term roadmap. * Elevate loyalty ... Partner with Retail leadership to enhance associate-driven selling through data, tools, and ...
Define loyalty program structure, tiering, benefits, and long-term roadmap. * Elevate loyalty ... Partner with Retail leadership to enhance associate-driven selling through data, tools, and ...
Loyalty Ambassador
Dallas, TX · On-site
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Loyalty Ambassador
Dallas, TX · On-site
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Associate Manager, Loyalty Marketing #2373
Manhattan, NY · On-site
$36.25 - $49.75/hr
Overview The Associate Manager, Loyalty Marketing supports the planning, execution, and ... Experience supporting loyalty programs, member marketing, or promotional campaigns * Familiarity ...
Associate Manager, Loyalty Marketing #2373
Manhattan, NY · On-site
$36.25 - $49.75/hr
Overview The Associate Manager, Loyalty Marketing supports the planning, execution, and ... Experience supporting loyalty programs, member marketing, or promotional campaigns * Familiarity ...
Loyalty Ambassador
Louisville, KY · On-site
$14.25 - $17.75/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Loyalty Ambassador
Louisville, KY · On-site
$14.25 - $17.75/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Associate Manager, Loyalty Promotions & Activations
Irvine, CA · On-site
$109K - $128K/yr
... programs and promotional capabilities across Marigold, Yum! Promo Service, and ConnectMe. The ... Associate Manager serves as the enterprise-wide SME for loyalty configurations, promotional ...
Associate Manager, Loyalty Promotions & Activations
Irvine, CA · On-site
$109K - $128K/yr
... programs and promotional capabilities across Marigold, Yum! Promo Service, and ConnectMe. The ... Associate Manager serves as the enterprise-wide SME for loyalty configurations, promotional ...
Prior experience in marketing loyalty programs CORE WORK ACTIVITIES Marketing Campaigns ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Prior experience in marketing loyalty programs CORE WORK ACTIVITIES Marketing Campaigns ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Senior Manager, Lifecycle, Loyalty & Promotions Marketing
Bethesda, MD · On-site
$110K - $157K/yr
Prior experience in marketing loyalty programs CORE WORK ACTIVITIES Marketing Campaigns ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Senior Manager, Lifecycle, Loyalty & Promotions Marketing
Bethesda, MD · On-site
$110K - $157K/yr
Prior experience in marketing loyalty programs CORE WORK ACTIVITIES Marketing Campaigns ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · On-site
$53.07 - $68.55/hr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · On-site
$53.07 - $68.55/hr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · Hybrid
$123K - $124K/yr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · Hybrid
$123K - $124K/yr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · Hybrid
$123K - $124K/yr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
FLEX Senior Manager, Program Operations
Bethesda, MD · Hybrid
$123K - $124K/yr
The role will focus on loyalty earn and stay, redeem and reimbursement functions as well as ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Loyalty Ambassador | Guest Services
Frisco, TX · On-site
$11.25 - $15.25/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
New
Loyalty Ambassador | Guest Services
Frisco, TX · On-site
$11.25 - $15.25/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
New
Loyalty Ambassador | Guest Services
Frisco, TX · On-site
$11.25 - $15.25/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Loyalty Ambassador | Guest Services
Frisco, TX · On-site
$11.25 - $15.25/hr
Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly Loyalty meetings with relevant hotel associates. * Promote the Select Guest program to guests that are ...
Salt Lake City, Utah (Hybrid, 3 days/week onsite) About the Role As an Associate Product Manager ... Help identify benefit and experience improvements that make Summit Club+ the best loyalty program ...
Salt Lake City, Utah (Hybrid, 3 days/week onsite) About the Role As an Associate Product Manager ... Help identify benefit and experience improvements that make Summit Club+ the best loyalty program ...
On-Call Program Staff (Safetyville)
$16.50 - $18/hr
Create a positive, professional relationship with supporters, customers, vendors, and others involved in Community and Safetyville programs and build long-term client loyalty Contribute to team ...
On-Call Program Staff (Safetyville)
$16.50 - $18/hr
Create a positive, professional relationship with supporters, customers, vendors, and others involved in Community and Safetyville programs and build long-term client loyalty Contribute to team ...
Salt Lake City, Utah (Hybrid, 3 days/week onsite) About the Role As an Associate Product Manager ... Help identify benefit and experience improvements that make Summit Club+ the best loyalty program ...
Quick apply
Salt Lake City, Utah (Hybrid, 3 days/week onsite) About the Role As an Associate Product Manager ... Help identify benefit and experience improvements that make Summit Club+ the best loyalty program ...
Loyalty Program Associate information
See salary details
$25K - $31K
4% of jobs
$31K - $36.9K
12% of jobs
$39.3K is the 25th percentile. Wages below this are outliers.
$36.9K - $42.9K
22% of jobs
The median wage is $46.3K / yr.
$42.9K - $48.8K
20% of jobs
$48.8K - $54.8K
13% of jobs
$57.1K is the 75th percentile. Wages above this are outliers.
$54.8K - $60.7K
10% of jobs
$60.7K - $66.7K
6% of jobs
$66.7K - $72.6K
5% of jobs
$72.6K - $78.6K
3% of jobs
$78.6K - $84.5K
2% of jobs
$84.5K - $90.5K
2% of jobs
$25K
$52.4K
$90.5K
How much do loyalty program associate jobs pay per year?
What are the key skills and qualifications needed to thrive as a Loyalty Program Associate, and why are they important?
What does a Loyalty Program Associate do?
What are some common challenges faced by Loyalty Program Associates when engaging customers?

$148K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Marriott International rating
6.4
Based on 1,137 frontline employees who took The Breakroom Quiz
50th of 105 rated hotels
Job description
JOB SUMMARY
As an integral member of the Loyalty Accounting and Reporting team, the Manager, Cobrand Accounting and Reporting will have responsibility for a wide range of financial reporting activities for Marriott's Loyalty Program. The Manager will be responsible for collaborating with the Cobrand FBP and others to calculate accurate GAAP quarterly reporting related to certain Cobrand credit card and other partnership agreements. In addition, the Manager will help develop enhanced processes, models and reporting templates for new partnership agreements / business ventures that include Bonvoy (MI's Loyalty Program) points, including maintaining adequate internal controls over each process to support the accurate calculation, recording, and reporting of the Loyalty Program revenues and expenses in accordance with GAAP. This role will also monitor, quantify, and incorporate the impacts of contract and economic changes on GAAP reporting. This position will report to the Director, Cobrand Loyalty Accounting & Reporting.
EXPECTED CONTRIBUTIONS
- Contribute to Cobrand credit card and partnership financial reporting processes. Ensure financial reports related to new and existing partnerships are completed accurately, on a timely basis, and in accordance with Generally Accepted Accounting Principles (GAAP).
- Review and analyze detailed Income Statement, Balance Sheets and Statements of Cash flows related to certain Bonvoy credit card and partnership accounts to ensure that activity is accurately reported, and material variances and changes are explained, with a focus on meeting internal and external stakeholder requirements.
- As part of the quarterly close process, validate accuracy of life-of-contract forecasts and the related assumptions on which GAAP estimates are dependent. For each contract, identify triggering events which would indicate changes to estimates are required and work with the Director to maintain documentation regarding current assumptions.
- Assist with the creation and execution of new tools to support the calculation, recording, and reporting of partner-based Loyalty Program revenues and expenses, ensuring appropriate governance, controls, and compliance with GAAP. As Marriott enters into new Cobrand Credit Card & Partnerships involving Bonvoy points and FNC's, participate in the development of financial reports and presentation materials for review with senior management.
- Collaborate with the Finance Business Partner (FBP) organization to understand and document the assumptions made in forecasting cycles, including monthly forecasts and annual LRP/budget planning. Maintain and enhance financial models to adjust cash flow forecasts to GAAP presentations.
- Ensure the integrity and accuracy of data and reports produced through the systemic monitoring of key performance measures and the auditing of key reports on a sample basis. Identify unusual financial and process performance trends and investigate and resolve any problems and/or inconsistencies as appropriate.
- Manage the Reimbursed Revenue calculation related to certain Cobrand credit card and Partnership agreements for company financial statements, record Loyalty revenue to the ledger, provide variance analysis and reporting to Financial Reporting team.
- Work with the company's external auditors in matters pertaining to their testing of Cobrand and other partnership activity.
- Write memos to summarize quarterly adjustments to cobrand life-of-contract forecasts, document accounting treatment for new cobrand/partnership agreements, and maintain narratives/policies for cobrand/partnership processes.
- Complete quarterly reconciliations for cobrand credit card and partnership balances, including all related MIP-66 requirements.
- Assist with the set-up of new Chartfield strings to manage the accounting for new partnerships or cobrand agreements.
- Champion excellence in business ethics and integrity, social responsibility, cross-cultural effectiveness, and associate engagement.
- Perform other duties as assigned to meet business needs.
CANDIDATE PROFILE
KEY TALENTS AND EXPERIENCE
- Minimum 5 years of accounting and/or finance experience in a global organization with increasing responsibility including complex accounting, data analysis, process management and financial modeling.
- Familiarity of financial management tools (particularly Excel, Peoplesoft, and SmartView), methodologies, governance frameworks and processes; ability to drive process improvements and implement best practices.
- Strong quantitative and qualitative analysis skills - ability to take large volumes of complex information and present it in a clear and concise manner appropriate for senior management decision-making; uses data and logical problem-solving methodology in decision making and impact assessment.
- Excellent modeling skills, including the ability to design and develop complex revenue recognition calculations with strong controls and flexibility for an expanding business.
- Results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure. Ability to assess, plan and prioritize to complete projects at high quality levels; ability to work both independently and as part of a team.
- Responsive; ability to integrate and balance priorities, work activities and resources for the benefit of multiple key stakeholders.
- Strong interpersonal skills; able to maintain effective relationships with internal and external customers.
- Communicates effectively, both orally and in writing; listens to others and effectively comprehends information; creates an environment allowing timely information flows throughout the organization.
- Ability to consistently make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; comfortable challenging organizational norms and accepted thinking to improve effectiveness; escalates issues as appropriate.
- Active learner: able to enhance personal, professional, and business growth through new knowledge and experiences.
- Strong data analytics skills: Tableau and/or PowerBI experience preferred.
- Experience in Marriott business, processes, and contracts a plus.
- Strong knowledge of generally accepted accounting principles, policies, and controls.
- Trustworthy with strong business integrity and ability to hold sensitive information in confidence.
- Strong service orientation; collaborative team player.
- Highly organized and able to handle multiple priorities.
EDUCATION AND PROFESSIONAL CERTIFICATION
- Baccalaureate degree in accounting
- CPA preferred
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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