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Loss Mitigation Account Manager Jobs (NOW HIRING)

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Remote Loss Mitigation Specialist

Alpharetta, GA · Remote

$17/hr

... management. • Maintain regular, proactive communication with assigned borrowers via phone, email ... Monitor accounts to ensure timely follow-ups, task completions, and borrower outreach within ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

Robert Half

Loss Mitigation Specialist

Tempe, AZ · On-site

$22/hr

Consumer Collections Representative - Loss Mitigation | Mortgage Services Location: Tempe, AZ (100 ... Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment ...

Apply Early

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. * Understand investor's waterfall and required documents for loss mitigation. Collect ...

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Loss Mitigation Account Manager information

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$29.5K

$65.8K

$106K

How much do loss mitigation account manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for loss mitigation account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Account Manager, and why are they important?

To thrive as a Loss Mitigation Account Manager, you need a solid understanding of mortgage servicing, default management, and financial analysis, usually backed by experience in banking or real estate. Familiarity with loan servicing software, mortgage documentation systems, and knowledge of regulatory compliance such as FHA, VA, or Fannie Mae guidelines is important. Strong negotiation, problem-solving, and interpersonal communication skills help build rapport with borrowers and navigate complex situations. These skills are essential to minimize losses, ensure regulatory compliance, and maintain positive client relationships in high-pressure environments.

How does a Loss Mitigation Account Manager typically collaborate with other departments to resolve delinquent accounts?

Loss Mitigation Account Managers often work closely with departments such as collections, underwriting, and legal to develop solutions for delinquent accounts. They communicate regularly with collections teams to gather payment histories, coordinate with underwriters to assess borrower eligibility for workout options, and consult legal advisors on foreclosure proceedings when necessary. This cross-functional collaboration ensures that all available solutions are considered and that regulatory requirements are met. Effective teamwork and clear communication are key to successfully resolving accounts while minimizing financial risk for the lender.

What are Loss Mitigation Account Managers?

Loss Mitigation Account Managers are professionals who work with borrowers and lenders to prevent financial losses resulting from loan defaults, particularly in mortgage servicing. They review accounts that are delinquent or at risk of default and work to find solutions such as loan modifications, repayment plans, forbearance agreements, or short sales. Their goal is to help borrowers stay in their homes when possible while minimizing losses for the lender. They also ensure compliance with regulations and maintain communication between all parties involved.
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What cities are hiring for Loss Mitigation Account Manager jobs? Cities with the most Loss Mitigation Account Manager job openings:
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Loss Mitigation Account Manager jobs near you
Infographic showing various Loss Mitigation Account Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Remote Loss Mitigation Specialist

Remote Loss Mitigation Specialist

Discover Staffing

Alpharetta, GA • Remote

$17/hr

Full-time

Medical, Dental

Posted 11 days ago

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Job description

SPOC Team/Loss Mitigation Job Description

11:00a-8p, 30 min lunch,

Job Summary:

The SPOC Team Member serves as the primary liaison between the mortgage servicer and borrowers experiencing hardship or going through the loss mitigation process. The SPOC is responsible for delivering consistent, accurate, and timely communication while guiding customers through available mortgage assistance options and ensuring compliance with investor, regulatory, and internal guidelines.

Key Responsibilities:

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Serve as the assigned representative for a portfolio of borrowers requiring loss mitigation, foreclosure prevention, or delinquency management.

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Maintain regular, proactive communication with assigned borrowers via phone, email, and written correspondence.

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Provide status updates on loss mitigation applications, mortgage assistance programs, and other servicing processes.

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Explain available options (e.g., forbearance, loan modification, repayment plans, deferrals, etc.) and assist borrowers in completing and retrieving required documentation(s) for review.

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Coordinate with internal departments (e.g., underwriting, collections, foreclosure) to ensure timely resolution of borrower inquiries and requests.

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Ensure all actions and communications are accurately documented in the servicing platform.

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Monitor accounts to ensure timely follow-ups, task completions, and borrower outreach within regulatory timelines.

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Maintain compliance with all applicable federal and state laws and servicing guidelines.

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Provide compassionate and solution-focused support to borrowers during financially stressful situations.

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Meet performance standards without sacrificing quality of service.

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Maintain up-to-date knowledge of investor guidelines, as well as FDCPA regulations.