Logistics Account Manager Jobs in Virginia (NOW HIRING)

Job Summary:
The Mgr-Supply Chain Logistics is responsible for all tactical elements of inbound and outbound logistics. Ensures strong delivery performance, collaborating cross-functionally with internal stakeholders and contracted transportation providers. Continuously drives process, service, and cost improvements within the supply chain for both inbound international traffic and outbound domestic transportation. Manages and mentors two separate functional teams while overseeing system enhancements and optimization opportunities.

Responsibilities:
25% Oversees all inbound logistics and all 3PL outbound logistics. Manages inbound and outbound carrier relationships and ensures that vendors meet company performance and service standards.

20% Responsible for standardizing operations processes and preparing for implementing new processes and policies, working in close relationship with internal leaders within the company. Ensures that operational processes align with system capabilities and oversees systems improvement and optimization opportunities. Reviews operational improvement opportunities with other team members.

15% Provides regular reporting to internal stakeholders.

15% Collaborates with both internal and external stakeholders to ensure that product delivery to customers is timely and compliant to customer expectations. Collaborates with both internal and external stakeholders to ensure critical planning timelines are achieved per expectations.

5% Represents logistics team on regular execution calls with cross-functional teams including distribution and account operations.

5% Coordinates and executes network adjustments and optimization opportunities in partnership with logistics leadership team.

10% Actively contributes to business initiatives related to transportation and logistics models. Leads and drives continuous improvement projects that support business evolution. Drives results while maintaining a positive, collaborative, and team-oriented approach. Builds strong and collaborative cross-functional relationships to ensure teams are working together to achieve the company's goals.

5% Performs other duties as assigned.

People Management Expectations:
Translates company strategy into functional and team goals, monitors progress, removes barriers, and identifies and allocates resources. Acts as a change catalyst to meet evolving business needs. This may include organizational, financial, and labor/cost management.
Creates a high-performance culture by setting clear performance objectives, providing ongoing feedback, and developing talent to build new skills and capabilities.
Drives team engagement and promotes an inclusive work environment using effective communication, team building, and collaboration practices.
Maintains efficient operations in compliance with regulations, policies, and safetystandards.

Additional Requirements:
Bachelor's or masters degree, or applicable certification or equivalent experience.
Typically requires 5 years functional experience.
Experience managing individual contributors and a department or acted as a lead.
Manages a team with more than 2 full-time direct reports, typically professional level roles and may include support level roles and temporary/contract employees.
Travel: Occasional - 10%
Work Schedule: Varies
Career Band: Management
Jobs on this career band achieve results through the efforts of subordinate employees by directing, leveraging, guiding the work of others and mobilizing resources as the primary focus of their role. Typically manages 2 or more direct reports. Responsible for the monitoring and achievement of operational and/or financial results for area of responsibility to accomplish the vision of the company. Responsible for staffing decisions, such as hiring, firing, rewarding, training, and developing employees.

Criteria & Management Requirements:
Problem Solving: Identifies and resolves technical, operational and organizational problems; considers multiple sources of information to identify the best course of action for teams managed. Guided by policies, resource requirements, budgets, and the area business plan.
Business Acumen: Applies understanding of the business and how their own area integrates with others to achieve departmental objectives.
Communication & Influence: Guides, influences, and persuades others either internally and externally; converts technical information to compelling business context and advice.
Impact: Decisions impact the finances, operational efficiency and effectiveness of own team and often multiple related teams.
Leadership: Semi-independent management of roles and responsibilities (primarily professional level roles), planning for the department's needs and operational issues.

Work Environment: Typical Office

Other Work Environment Requirements:
Typical Office: Operates in a typical office environment, routinely uses computer and other standard office equipment.

Other Physical Requirements:
Typical Office: Generally sedentary for prolonged periods, may occasionally require ability to move about or adjust/move items weighing up to 10 lbs. in all directions; Constantly requires collaboration and the ability to communicate with others to exchange information while in a typical office setting. Collaboration is generally conducted in person unless the role has been pre-approved for remote work.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.