Logistic Operations Manager Jobs in Forney, TX (NOW HIRING)

Job Description: Company Overview:

FreshOne is a 15-year-old company built on a heritage of our core values and customer focus. In the FreshOne is a 15-year-old company built on a heritage of our core values and customer focus. In the past few years, we have completed a transition from a food provider (prepackaged grab and go) to a food logistics company. Thus, we are like a startup that is growing quickly and looking for Team Members who want to help us build a great company. “Building” includes new and improved processes and utilizing technology where we can. As a Team Member, you are the FreshOne culture. It is our employees who have fueled the Company’s growth into an industry-leading provider of custom food transportation and temperature controlled warehousing solutions. Your commitment to our people/culture and dedication to operational excellence are the most important contributions you can make. We are counting on you to exercise your talents, creativity, and leadership as a vital member of the FreshOne team.
FreshOne’s Core Focus:
To build a Great Logistics Company that delights our customers through delighted employees, while positively impacting lives.
FreshOne’s Core Values by which you will be reviewed (excluding the first):
• What we do is centered around Christ
• As Leaders, We serve
• We think and act like owners
• We are Internally focused so that we can be outwardly Awesome
• We do what we say we are going to do
• We grow so our team can grow
Job Purpose:
The Warehouse Manager oversees all Dallas warehouse operations, ensuring quality standards and performance metrics are met through the following.
1. Hiring, training and onboarding of new Team Members.
2. Designing and implementing efficient and effective processes that are consistently followed by all and creating an organized and calm work environment in which Team Members look forward to working.
3. Track daily metrics and scorecards to ensure that all are clear on what is success.
Key Responsibilities:
1. Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal as well as meeting budgetary plans, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.
2. Utilize the company’s WMS (NetSuite) system to ensure all facets of the process are documented and managed and billing and inventories are up to date in near real-time.
3. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping keeping food safety at the top of mind.
4. Maximize efficiency in picking and sorting processes while utilizing continuous improvement methods.
5. Train and manage the warehouse team to solve all day-to-day operational issues and reach short and long-term performance goals.
6. Oversee daily operations, while controlling and managing inventory and logistics.
7. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
8. Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
9. Schedule and oversee warehouse team to meet the demands of the fulfillment center and manage the flow and quality of work to maximize efficiency and minimize over-time.
10. Work to meet and exceed financial performance metrics.
11. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention.
12. Works with the Safety Manager to maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with company and legal regulations.
13. Assists in ensuring that all teams and Team Members are utilizing the EOS model, are involved in a weekly meeting, quarterly check-in and have a “number”.
14. Celebrates wins with the team and encourages and recognizes those that successfully fulfill their duties and demonstrate the FreshOne Core Values.
Core Skills/Background:
1. Competent and comfortable with WMS systems, email and Microsoft Excel, and Word.
2. Organized, analytical thinker with strong good oral and written communication skills.
3. Able to juggle multiple tasks at once and meet deadlines under pressure and avoid getting “caught in the weeds”.
4. Excellent leadership skills. Able to be a leader and not just a “doer”.
5. Excellent process skills. Familiar with Lean or 6 sigma and able to implement and train Team Members.
6. Well-mannered, professional; able to deal with all levels and customers.
7. Knowledge of codes, laws and regulations, especially OSHA and Health & Safety.
8. Proven experience in driving continuous improvements to build a fun, delighted and engaging culture.
9. Minimum of 7 years in warehouse operations/leadership
10. Experienced in food industry warehousing (SQF certified is a plus) including cold and refrigerated environments.
11. Background working at a small to mid-sized start-up in a high growth stage is a plus.
12. Flexibility to work in fast-paced environment, ability to set priorities with variable working hours (we operate 24/7)
13. Exceptional organizational skills for self and others
14. Strong problem-solving skills
15. High energy level, comfortable performing multifaceted projects plus day-to-day activities.
16. Great Attitude and joyful heart
Competency – you will be successful if the following exists within your operation:
1. Customer KPI’s on off dock times, rotation, OS&D’s and food safety are met or exceeded.
2. Inventories are accurate and up to date. NetSuite is fully utilized and embraced by the Team.
3. The warehouse is organized, clean and under control.
4. The Team is utilizing tools and technology to constantly find ways to improve.
5. Team Members want to come to work.
6. We have delighted employees that are serving delighted customers.