Logistic Assistant Jobs in Quebec (NOW HIRING)

DSV - Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: Saint-Laurent, Montreal, Quebec
Job Posting Title: Logistics Coordinator 
Schedule: Full-time, 5 days per week (Monday through Friday).
Daily Hours: 8:30 AM to 5:00 PM.
Location: Saint-Laurent, QC
Remote Work: Hybrid work options available for this position. 
Compensation:  Based on Experience.

 This posting is for an existing vacancy and not intended to create a talent pipeline

SUMMARY 
Logistics Coordinator primary role is to handle all day-to-day operational elements of our customer's needs. Seeks out the best methods to move the freight based on customer requirements. Requires flexibility and adaptability to work extended hours to meet work demands.  Requires ability to organize and prioritize activities to complete tasks and assignments with a high degree of independence, in a timely/efficient manner. Ability to perform with a high level of accuracy.
Performs all necessary Import, Export and Domestic Transportation activities. Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transportation Department. To anticipate, identify and rectify any exceptions and to keep internal stakeholders always informed. Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement.

KEY DUTIES AND RESPONSIBILITIES

   Analyze booking information from customer to determine and verify the service requirements, verify the appropriate routes, border crossing points and rates and enter the information in the system.
   Works independently to accomplish tasks within scope of job.
   Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
   Effectively and efficiently responding to internal stakeholders inquiries; resolving any conflicts or problems that might arise; etc.
   Ensuring all account correspondence maintained up to date, ensuring appropriate electronic copies are uploaded along with milestones.
   Work with both Internal and External clients to prepare and present quotes. Maintain quotes in system
   Contact carriers to confirm equipment, expectations, and load details.
   Dispatch shipments - Communicate with carriers to monitor freight movement
   Milestones UPDATE in Real time environment.
   Optimize DSV profit margin as much as possible without compromising service.
   Monitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues
   Update our transportation management system and customer websites of real time load locations
   Identify problems proactively and develop creative and efficient solutions
   Ability to prioritize loads based on importance and delivery date
   Communicate any modifications to Account Manager to update clients 
   Build strong relationships with the carriers assigned through communication and ongoing monitoring of on time performance.
   Complete performance reports for all carrier related issues in a timely manner. Notify potential issues to the appropriate parties.
   Negotiate any additional charges with carriers. Assist to maintain the accuracy of carrier information.
   Ensures that tracking meets established standards but will escalate for resolution as appropriate.
   Understand current industry market conditions. Communicate any carrier issues that might impact operations.
   Working knowledge of transportation cargo claims, transportation laws and risk management
   Keep the Operations Team and Account Manager updated on significant issues.
   Maintaining the confidentiality of client information. 
   Maintaining the integrity of shared work files on network system shared programs
   Meet KPI standards as per company guidelines.
   Other duties and assignments as required

Quality, Health & Safety:

   Supports organizational commitment to ISO 9001, ISO 45001 certification
   Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
   Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

   Minimum 1-2 years in transportation/logistics/distribution 
   College Diploma / University Degree in Business, Logistics, or International Trade preferable 
   CIFFA certificate, an asset
   Dangerous Goods Certification, an asset

Skills and Competencies

   Ability to create collaborative engagements and active listening
   Service oriented and able to resolve customer grievances 
   Strong interpersonal skills, building professional relationships internally and externally 
   Strong problem-solving skills and analytical skills 
   Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
   Both a team builder and a team-player 
   Excellent organizational and time management skills
   Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

   Proficient in both English and French languages
   Ability to communicate effectively in a diverse multicultural environment.
   Microsoft Office suite
   Working knowledge of transportation management software i.e., Load Link, PC Miler, etc., would be an asset.

Physical Demands
   Prolonged periods sitting and standing at a desk and working on a computer
   Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment 

Due to the dynamic nature of our industry, your accountabilities and role may change.  Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.