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Lodge Manager Jobs in Decatur, GA (NOW HIRING)

Pet Lodge Pet Resort

Customer Service Rep

Alpharetta, GA · On-site

$13/hr

Managing check-ins and check-outs * Booking boarding, daycare, grooming, and training reservations ... Pet Lodge Pet Resort offers the best Pet Resort services in the Atlanta area! From our dog, cat ...

Walton Communities LLC

Receptionist

Atlanta, GA · On-site

$15.25 - $20/hr

Manage CSO and CSO lodge refreshments and snacks. Keeping all areas stocked with necessary supplies. * Unload dishwasher each day in kitchen and run dishwasher as needed * Prepare and display the ...

All JobsLodge JobsLodge Manager JobsLodge Manager Jobs in Decatur, GA

Lodge Manager information

See Decatur, GA salary details

$22.5K

$59.9K

$100.1K

How much do lodge manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for lodge manager in Decatur, GA is $59,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $67,400.00 per year, depending on experience, location, and employer.

What does a lodge manager do?

A Lodge Manager is responsible for overseeing the daily operations of a lodge or resort, ensuring the comfort and satisfaction of guests. Their duties typically include managing staff, coordinating reservations, handling guest inquiries, maintaining facilities, and overseeing budgets. They play a critical role in ensuring the property runs smoothly and that guests have a positive experience. Additionally, Lodge Managers may also be involved in marketing, event planning, and compliance with health and safety regulations.

What are the key skills and qualifications needed to thrive as a lodge manager, and why are they important?

To thrive as a Lodge Manager, you need strong hospitality management experience, leadership abilities, and a solid understanding of hotel or lodge operations, often supported by a diploma or degree in hospitality or tourism. Familiarity with property management systems (PMS), reservation software, and basic accounting tools is typically required. Excellent interpersonal skills, problem-solving abilities, and attention to detail help ensure guest satisfaction and effective team management. These skills are vital for delivering high-quality guest experiences, optimizing occupancy, and maintaining smooth daily operations.

What are some of the main challenges a lodge manager might face during peak season, and how can they be addressed?

During peak season, a Lodge Manager often faces challenges such as staff shortages, increased guest expectations, and maintaining service quality amid high occupancy. Proactive scheduling, cross-training staff, and clear communication are essential to manage workloads efficiently. Additionally, anticipating guest needs and promptly addressing issues can help ensure a positive experience for both guests and team members. Building a cohesive, motivated team and fostering flexibility are key strategies for overcoming these challenges.

What is the difference between Lodge Manager vs Front Desk Supervisor?

AspectLodge ManagerFront Desk Supervisor
ResponsibilitiesOversees entire lodge operations, staff management, budgeting, and guest experienceManages front desk staff, handles guest check-ins/outs, reservations, and customer service
CredentialsExperience in hospitality, management skills, possibly hospitality certificationsCustomer service experience, hospitality or hotel management knowledge
Work EnvironmentOffice and lodge premises, overseeing daily operationsFront desk area, interacting directly with guests
Industry UsageCommonly used in larger lodges, resorts, or hotelsFound in hotels, lodges, and smaller hospitality establishments

The Lodge Manager has broader responsibilities, overseeing overall lodge operations, staff, and guest satisfaction, while the Front Desk Supervisor focuses specifically on guest services at the front desk. Both roles require hospitality experience, but the Lodge Manager typically has more managerial duties and a wider scope of work.

What job categories do people searching Lodge Manager jobs in Decatur, GA look for?

The top searched job categories for Lodge Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Lodge Manager jobs?

Cities near Decatur, GA with the most Lodge Manager job openings:

Lodge Manager jobs near you
Infographic showing various Lodge Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,899 per year, or $28.8 per hour.

Customer Service Representative

Pet Lodge Pet Resort

Alpharetta, GA

$13/hr

Full-time

Re-posted 23 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You’ll Do

As a Pet Host, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

Your responsibilities include:

  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe

You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

What We’re Looking For

We’re seeking someone who is:

  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats

You must be able to:

  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day — we’d love to meet you.


Pet Lodge Pet Resort offers the best Pet Resort services in the Atlanta area! From our dog, cat, and exotic boarding, to our Puppy Playland, to our top-of-the line grooming, we are the ultimate pet getaway!