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Lodge General Manager Jobs (NOW HIRING)

General Manager - Cooper Spur

OR · On-site

$3.1K - $3.8K/wk

... General Manager. Nestled on the north side of Mt ... Hood, Cooper Spur is a one-of-a-kind destination that combines a boutique mountain lodge ...

... which include general cleaning, laundry, servicing bedroom units and bathrooms, bed making ... Lodge Manager. • Keeps a record of maintenance items reported to him/her so that they may be ...

... which include general cleaning, laundry, servicing bedroom units and bathrooms, bed making ... Lodge Manager. • Keeps a record of maintenance items reported to him/her so that they may be ...

... general cleaning, laundry, servicing bedroom units and bathrooms, bed making, vacuuming, etc ... the Lodge Manager. Keeps a record of maintenance items reported to him/her so that they may be ...

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Lodge General Manager information

See salary details

$40.5K

$87.3K

$166K

How much do lodge general manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for lodge general manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Lodge General Manager vs Hotel Manager?

AspectLodge General ManagerHotel Manager
CredentialsExperience in hospitality, management certificationsExperience in hospitality, management certifications
Work EnvironmentRemote or rural lodge settings, outdoor activitiesUrban or resort hotels, diverse guest services
Employer & IndustryResorts, wilderness lodges, national parksCity hotels, resort properties, hospitality industry
Common Search & ComparisonYesYes

The main difference between a Lodge General Manager and a Hotel Manager lies in their work environment and setting. Lodge General Managers typically oversee remote or rural lodges, focusing on outdoor activities and nature-based experiences, while Hotel Managers work in urban or resort hotels with diverse guest services. Both roles require hospitality experience and management certifications, but their operational focus and location differ significantly.

Is a hotel GM a stressful job?

A hotel general manager oversees daily operations, staff management, and guest satisfaction, which can involve high-pressure situations and long hours, especially during peak seasons or emergencies. The role requires strong organizational, problem-solving, and leadership skills to handle the demands of running a hotel effectively.

How to become a lodging manager?

To become a lodging manager, candidates typically need a high school diploma or equivalent, along with experience in hospitality or customer service. Many employers prefer candidates with a bachelor's degree in hospitality management or a related field, and strong leadership, communication, and organizational skills are essential. Gaining experience through entry-level positions and obtaining relevant certifications can also improve job prospects.

What's the highest paying hotel GM job?

The highest paying hotel general manager positions are typically found at luxury or flagship properties, especially those operated by major hotel chains or luxury brands. Salaries can exceed $150,000 annually, with some top executives earning over $200,000 including bonuses and profit sharing, depending on the hotel's size, location, and performance. Experience, certifications, and leadership skills significantly influence compensation levels.

What are some common challenges faced by Lodge General Managers when overseeing daily operations?

Lodge General Managers often face the challenge of balancing guest satisfaction with the efficient management of staff and resources. They must quickly adapt to fluctuating occupancy rates, seasonal staffing needs, and unexpected maintenance issues, all while ensuring high service standards are consistently met. Additionally, managing relationships with vendors, coordinating with culinary, housekeeping, and front desk teams, and maintaining compliance with health and safety regulations are integral aspects of the role. Successful managers prioritize clear communication, hands-on leadership, and proactive problem-solving to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a Lodge General Manager, and why are they important?

To thrive as a Lodge General Manager, you need strong leadership, hospitality management expertise, and financial acumen, typically supported by a degree in hospitality or business and several years of relevant experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is often required. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you exceed guest expectations and manage staff effectively. These competencies are crucial for ensuring smooth operations, guest satisfaction, and the overall profitability of the lodge.

What does a Lodge General Manager do?

A Lodge General Manager oversees all aspects of a lodge's operations, including guest services, staff management, budgeting, and maintenance. They ensure that guests have a positive experience by maintaining high standards of hospitality and addressing any issues that arise. Responsibilities also include hiring and training staff, managing reservations, coordinating events, and ensuring compliance with safety and health regulations. The Lodge General Manager plays a key role in promoting the lodge, increasing occupancy, and maintaining profitability.

How much do hotel general managers earn?

Hotel general managers typically earn a median annual salary of around $70,000 to $120,000, depending on the size and location of the property, as well as experience and certifications. Larger hotels or resorts tend to offer higher compensation, and many managers receive performance bonuses and benefits.
More about Lodge General Manager jobs
What cities are hiring for Lodge General Manager jobs? Cities with the most Lodge General Manager job openings:
What states have the most Lodge General Manager jobs? States with the most job openings for Lodge General Manager jobs include:
Infographic showing various Lodge General Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Front Desk Agent, Appy Lodge in Gatlinburg

Oaktenn

Gatlinburg, TN

$15 - $17/hr

Full-time

PTO

Posted 13 days ago


Job description

Front Desk Associate - Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately.

Starting pay is $15 per hour.

Location is in Gatlinburg, TN

Why Oaktenn?

Oaktenn, Inc. is a small, family-owned company in Sevier County, TN, that has been in the lodging and hospitality industry for generations! With four incredible lodges and a central laundry facility, we are always looking for great additions to our team, both part time and full time, with or without experience. We have three locations in Gatlinburg - Appy Lodge, Old Creek Lodge, and Bearskin Lodge. The Lodge at Five Oaks and our Laundry facility are in Sevierville.

Our owners are focused on showing associates respect and appreciation by offering fun perks, bonuses, paid vacation, insurance, and potential for growth and promotion! Here at Oaktenn you would be a valuable addition to our talented and hard-working team. We would love to talk to you today!

Oaktenn Inc. Lodging Properties

Position Title: Guest Service Representative
Reports to: Assistant General Manager, General Manager
Revision Date: 6/25

Position Summary

The Guest Service Representative (GSR) serves as the first point of contact for all guests at the hotel. This position is responsible for greeting and registering guests, modifying and confirming reservations, providing accurate information about the property and local attractions, and ensuring an exceptional guest experience throughout their stay. The GSR must demonstrate effective communication, multi-tasking, and problem-solving skills in a fast-paced environment while maintaining professionalism and hospitality standards established by Oaktenn, Inc.

Duties and Responsibilities
  • Report to work on time in a clean, professional, and assigned uniform.
  • Maintain availability to work weekends and holidays as scheduled.
  • Greet all guests warmly and professionally upon arrival.
  • Accurately register guests, assign rooms, and confirm reservations according to established procedures.
  • Be thoroughly familiar with all guest room types, hotel amenities, rates, packages, and current promotions.
  • Operate the phone system using appropriate etiquette; respond to calls promptly and professionally.
  • Process payments using proper cash handling and credit card procedures; ensure accuracy in billing and folio documentation.
  • Provide area information and assist guests with questions about local restaurants, attractions, and events.
  • Respond to guest needs and requests in a timely and courteous manner.
  • Communicate and coordinate with housekeeping, maintenance, and other departments to meet guest expectations.
  • Document guest interactions, maintenance issues, and notable events in the front desk communication log.
  • Ensure the front desk and lobby areas remain clean, organized, and stocked with necessary supplies.
  • Remain current on hotel policies, promotions, occupancy levels, and emergency procedures.
  • Promptly report safety concerns or guest complaints to the Front Desk Supervisor or General Manager.
  • Uphold a positive, team-oriented attitude and provide outstanding customer service at all times.
  • Maintain confidentiality regarding guest information and company matters.
  • Perform additional duties as assigned by management.
Qualifications
  • High school diploma or equivalent required.
  • Prior customer service or front desk experience in a hospitality setting preferred.
  • Proficiency in basic computer and point-of-sale systems.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Excellent attention to detail, organizational skills, and time management.
  • Flexible schedule with the ability to work varying shifts, weekends, and holidays.
Physical Requirements
  • Must be able to stand and walk for extended periods.
  • Frequent lifting of up to 25 lbs.
  • Must be able to climb, bend, kneel, reach, twist, push, and pull regularly throughout shift.
Employment Type: FULL_TIME