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Local Microsoft Help Desk Jobs in Ohio (NOW HIRING)

DwyerOmega

Help Desk Analyst III

Westerville, OH · On-site

$26 - $33/hr

Valid Driver License (must be able to drive between local company locations as needed) Ability to ... Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) preferred.

Pursuit Aerospace

Help Desk Analyst

Cleveland, OH · On-site

$20 - $27.50/hr

Experience working with a help desk ticketing system, ServiceNow, Zendesk, Freshservice, Jira ... We adhere to all applicable federal, state, and local laws governing nondiscrimination in ...

Pursuit Aerospace

Help Desk Analyst

Cleveland, OH · On-site

$19.75 - $27/hr

Experience working with a help desk ticketing system, ServiceNow, Zendesk, Freshservice, Jira ... We adhere to all applicable federal, state, and local laws governing nondiscrimination in ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Proficiency in Microsoft Office Suite * 1-3 years of experience in IT services * Basic ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Proficiency in Microsoft Office Suite * 1-3 years of experience in IT services * Basic ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH

$20 - $23/hr

Proficiency in Microsoft Office Suite * 1-3 years of experience in IT services * Basic ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

King City Gardens

IT Support/ Help Desk

Cincinnati, OH · On-site

Working knowledge of Windows and/or macOS operating systems, Microsoft 365, and basic networking ... All work must be performed in compliance with applicable state and local cannabis regulations and ...

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH

$19.75 - $27/hr

They are currently a Microsoft shop, consultant should know all the latest and greatest Microsoft ... Provides help desk support within the DSA (e.g., serves as initial contact for internal & external ...

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Showing results 21-40

All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Ohio

Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Ohio?

The most popular types of Microsoft Help Desk jobs in Ohio are:

What are popular job titles related to Local Microsoft Help Desk jobs in Ohio?

For Local Microsoft Help Desk jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Ohio look for?

The top searched job categories for Local Microsoft Help Desk jobs in Ohio are:

What cities in Ohio are hiring for Local Microsoft Help Desk jobs?

Cities in Ohio with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Ohio as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Help Desk Analyst III

DWYER INSTRUMENTS, LLC

Westerville, OH • On-site

$26 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Description

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to employees using internal and external information technology resources. They are also responsible for the process of creating, testing and automating the deployment of end-user software, images, applications and patches using Endpoint Management Software. This role is fully onsite at our Westerville, OH, office.


Key Responsibilities:

A. Provide friendly and positive end-user support.

B. Own the technical support process for all employees.

C. Identify opportunities for improvement and execute projects with approval.

D. Proactively monitor hardware and software for issues that need resolutions.

E. Root cause resolution for all end-user issues.

F. Manage and document help desk procedures, end-user resolutions, and/or any support issue.

G. Implement, manage and maintain Endpoint Management processes for all connected IT resources.

H. Manage documentation, audits, and reports.

I. Manage end-user training to minimize support issues, increase productivity, increase user knowledge.

J. Manage new user training, setup and support.

K. Manage and take ownership of all interactions, utilize appropriate follow-through, providing timely feedback for all.

L. Participate in planning and deployment of new/upgraded products and or special projects as required.


Benefits:

  • Comprehensive Insurance Package: Medical, dental, vision, prescription drug, life, short-term and long-term disability.
  • 401k Matching: Secure your future with our 401k matching program.
  • Health Savings Account (HSA): Employer contributions to your HSA.
  • Generous Paid Time Off: Enjoy a healthy work-life balance starting at 15 days of PTO per year and 9 paid holidays.
  • Fitness Center: Stay active with our onsite fitness facility.
  • Tuition Reimbursement: Continue your education with our support.
  • Career Development: Opportunities for growth and advancement.

Please Note:

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities, an E-Verify employer, and a drug-free company. This position is not eligible for VISA sponsorship.


We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We're happy to discuss compensation openly throughout the hiring process.

Requirements

Bachelor's degree in Computer Science or related discipline 

3-5+ years of relevant IT work experience 

Excellent customer service, interpersonal, and organizational skills.

Valid Driver License (must be able to drive between local company locations as needed)

Ability to lift up to 25 lbs. manually on occasion.

Associate's degree in Computer Science or related discipline preferred.

Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) preferred.


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