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Loan Operations Manager Jobs in Tennessee (NOW HIRING)

Wilsonbank

Loan Operations Specialist

Lebanon, TN

The Loan Operations Servicing Specialist I reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and ...

Wilsonbank

Loan Operations Specialist

Lebanon, TN

The Loan Operations Servicing Specialist I reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and ...

Wilsonbank

Loan Servicing Manager

Lebanon, TN · On-site

$18.25 - $23.25/hr

The Loan Servicing Manager reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the ...

Wilson Bank & Trust

Loan Servicing Manager

Lebanon, TN · On-site

$18.25 - $23.25/hr

The Loan Servicing Manager reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the ...

Independent Bank

Lead Loan Booking Specialist

Memphis, TN · On-site

The role works closely with lending, relationship management, and operations teams to maintain high standards of accuracy, efficiency, and compliance. Key Responsibilities * Coordinate daily loan ...

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All JobsLoan Operations JobsLoan Operations Manager JobsLoan Operations Manager Jobs in Tennessee

Loan Operations Manager information

See Tennessee salary details

$39K

$81.8K

$136.1K

How much do loan operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for loan operations manager in Tennessee is $81,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.
More about Loan Operations Manager jobs

What are the most commonly searched types of Loan Operations jobs in Tennessee?

The most popular types of Loan Operations jobs in Tennessee are:

What are popular job titles related to Loan Operations Manager jobs in Tennessee?

For Loan Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Loan Operations Manager jobs in Tennessee look for?

The top searched job categories for Loan Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Loan Operations Manager jobs?

Cities in Tennessee with the most Loan Operations Manager job openings:

Loan Operations Manager jobs near you
Infographic showing various Loan Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,836 per year, or $39.3 per hour.

Loan Operations Specialist

Wilson Bank & Trust

Lebanon, TN • On-site

Full-time

Posted 29 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Loan Operations Servicing Specialist
Location: Lebanon, TN
If you're looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.
ABOUT US:
Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees-through recognition, rewards, and opportunities to grow. Inside our walls, you'll find a workplace that reflects the same trusted reputation we've built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here-feedback drives decisions on workplace flexibility, transparency, and strategic priorities.
ABOUT THE POSITION:
The Connective Force
Picture yourself as the lifeblood that ties everything together-the communicator, the problem-solver, the bridge between operational teams. In these roles, you handle urgent calls, craft solutions, and ensure that every signal flows correctly so customers receive the right answers at the right time. You're the one who steps in when things get tough, the superhero who keeps the mission on track. If you love variety, collaboration, and the occasional customer interaction, this is your stage. You'll work across teams, solve challenges with a smile, and make sure the entire organization moves as one.
POSITION SUMMARY:
The Loan Operations Servicing Specialist I is responsible for performing routine loan servicing and account maintenance activities throughout the life of the loan. This position supports accurate loan account administration, responds to internal and customer servicing requests, and verifies servicing activities are completed in accordance with internal policies, procedures, and applicable regulatory requirements. The Loan Operations Servicing Specialist I reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.
POSITION DUTIES AND RESPONSIBILITIES:
  • Process routine loan servicing transactions including payments, payoffs, maintenance changes, and general account updates
  • Perform loan account maintenance such as borrower updates, rate changes, maturity extensions, and loan officer reassignments in accordance with established procedures
  • Review loan accounts for accuracy and assist with resolving basic servicing discrepancies
  • Respond to internal and customer inquiries related to loan servicing in a timely and professional manner
  • Verify loan payments are posted accurately and timely to the core system
  • Research and correct basic payment posting errors following documented procedures
  • Escalate complex or unresolved issues to senior specialists or management as appropriate
  • Monitor and track required insurance documentation for loan collateral, including hazard and flood insurance
  • Update insurance information within loan systems and follow up on missing or expired coverage
  • Assist with coordination of force-placed insurance through third-party vendors when required
  • Support basic escrow maintenance and servicing functions
  • Adhere to internal policies, procedures, and regulatory requirements applicable to loan servicing
  • Maintain accurate documentation and verify servicing records are properly imaged and indexed.
  • Assist with audits, system reviews, and quality control efforts as assigned
  • Collaborate with lending, documentation, review, and accounting teams to resolve servicing-related issues
  • Cross train with members of Loan Operations to develop additional knowledge and skills
  • Maintain professional and technical knowledge by attending educational workshops, and reviewing professional publications
  • Attend training as requested
  • Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
  • Participate in outside community activities as required
  • Perform other duties as assigned

REQUIRED QUALIFICATIONS:
  • High school diploma or GED
  • Associate's degree in finance, business, or a related field preferred
  • 1 year of experience in banking, loan operations, or loan documentation preparation preferred
  • Basic understanding of loan servicing concepts preferred
  • Proficient with Microsoft Office and other standard software applications
  • Strong attention to detail and organization skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent verbal and written communication skills
  • Excellent interpersonal, critical thinking and problem-solving skills
  • Customer service orientation and ability to resolve issues effectively
  • High standards for integrity, honesty, and work ethic
  • Commitment to service excellence
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to work with purpose and a strong sense of urgency
  • Self-starter, positive and enthusiastic with a desire to exceed expectations
  • Maintain a professional demeanor at all times, using appropriate levels of confidentiality and discretion
  • Ability to effectively work in collaboration with others
  • Willing to grow and be challenged

COMPREHENSIVE BENEFITS & RECOGNITION:
We believe success should be acknowledged and celebrated. That's why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees' contributions are recognized companywide.
GROW WITH US:
"Grow With Us" is more than a slogan-it's an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you'll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.

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