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Loan Operations Associate Jobs in Tennessee (NOW HIRING)

Wilsonbank

Loan Operations Specialist

Lebanon, TN · On-site

Associate's degree in finance, business, or a related field preferred * 1 year of experience in banking, loan operations, or loan documentation preparation preferred * Basic understanding of loan ...

Wilsonbank

Loan Operations Specialist

Lebanon, TN · On-site

Associate's degree in finance, business, or a related field preferred * 1 year of experience in banking, loan operations, or loan documentation preparation preferred * Basic understanding of loan ...

Triad Financial Services, Inc.

Loan Processor

Knoxville, TN · On-site

$18 - $23.75/hr

Operational efficiency, process improvement, and customer experience. Work Experience Requirements ... Associate's or Bachelor's degree preferred. * Minimum of 2 years of experience in loan processing ...

Triad Financial

Loan Processor

Knoxville, TN · On-site

$18 - $23.75/hr

Operational efficiency, process improvement, and customer experience. Work Experience Requirements ... Associate's or Bachelor's degree preferred. * Minimum of 2 years of experience in loan processing ...

FirstBank

Portfolio Manager

Nashville, TN · On-site

... Associate. * Attend meetings and represent the PM and/or RM teams as needed. * Function as part of ... Experience in banking specifically loan operations, lending or credit Skills and Abilities:

FirstBank

Portfolio Manager

Nashville, TN · On-site

... Associate. * Attend meetings and represent the PM and/or RM teams as needed. * Function as part of ... Experience in banking specifically loan operations, lending or credit Skills and Abilities:

FirstBank

Portfolio Manager

Nashville, TN · On-site

... Associate. * Attend meetings and represent the PM and/or RM teams as needed. * Function as part of ... Experience in banking specifically loan operations, lending or credit Skills and Abilities:

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All JobsLoan Operations Associate JobsLoan Operations Associate Jobs in Tennessee

Loan Operations Associate information

See Tennessee salary details

$10

$23

$48

How much do loan operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for loan operations associate in Tennessee is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What does a loan operations associate do?

A loan operations associate manages the processing and administration of loan transactions, ensuring accuracy and compliance with policies. They handle tasks such as verifying documentation, updating loan systems, and coordinating with other departments to facilitate smooth loan servicing. Strong attention to detail and proficiency with loan management software are important for this role.

What are the most commonly searched types of Loan Operations jobs in Tennessee?

The most popular types of Loan Operations jobs in Tennessee are:

What are popular job titles related to Loan Operations Associate jobs in Tennessee?

For Loan Operations Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Loan Operations Associate jobs in Tennessee look for?

The top searched job categories for Loan Operations Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Loan Operations Associate jobs?

Cities in Tennessee with the most Loan Operations Associate job openings:

Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,545 per year, or $23.8 per hour.

Loan Operations Specialist

Wilson Bank & Trust

Lebanon, TN • On-site

Full-time

Re-posted 10 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Loan Operations Servicing Specialist
Location: Lebanon, TN
If you're looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.
ABOUT US:
Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees-through recognition, rewards, and opportunities to grow. Inside our walls, you'll find a workplace that reflects the same trusted reputation we've built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here-feedback drives decisions on workplace flexibility, transparency, and strategic priorities.
ABOUT THE POSITION:
The Connective Force
Picture yourself as the lifeblood that ties everything together-the communicator, the problem-solver, the bridge between operational teams. In these roles, you handle urgent calls, craft solutions, and ensure that every signal flows correctly so customers receive the right answers at the right time. You're the one who steps in when things get tough, the superhero who keeps the mission on track. If you love variety, collaboration, and the occasional customer interaction, this is your stage. You'll work across teams, solve challenges with a smile, and make sure the entire organization moves as one.
POSITION SUMMARY:
The Loan Operations Servicing Specialist I is responsible for performing routine loan servicing and account maintenance activities throughout the life of the loan. This position supports accurate loan account administration, responds to internal and customer servicing requests, and verifies servicing activities are completed in accordance with internal policies, procedures, and applicable regulatory requirements. The Loan Operations Servicing Specialist I reports to the Loan Operations Manager and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.
POSITION DUTIES AND RESPONSIBILITIES:
  • Process routine loan servicing transactions including payments, payoffs, maintenance changes, and general account updates
  • Perform loan account maintenance such as borrower updates, rate changes, maturity extensions, and loan officer reassignments in accordance with established procedures
  • Review loan accounts for accuracy and assist with resolving basic servicing discrepancies
  • Respond to internal and customer inquiries related to loan servicing in a timely and professional manner
  • Verify loan payments are posted accurately and timely to the core system
  • Research and correct basic payment posting errors following documented procedures
  • Escalate complex or unresolved issues to senior specialists or management as appropriate
  • Monitor and track required insurance documentation for loan collateral, including hazard and flood insurance
  • Update insurance information within loan systems and follow up on missing or expired coverage
  • Assist with coordination of force-placed insurance through third-party vendors when required
  • Support basic escrow maintenance and servicing functions
  • Adhere to internal policies, procedures, and regulatory requirements applicable to loan servicing
  • Maintain accurate documentation and verify servicing records are properly imaged and indexed.
  • Assist with audits, system reviews, and quality control efforts as assigned
  • Collaborate with lending, documentation, review, and accounting teams to resolve servicing-related issues
  • Cross train with members of Loan Operations to develop additional knowledge and skills
  • Maintain professional and technical knowledge by attending educational workshops, and reviewing professional publications
  • Attend training as requested
  • Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
  • Participate in outside community activities as required
  • Perform other duties as assigned

REQUIRED QUALIFICATIONS:
  • High school diploma or GED
  • Associate's degree in finance, business, or a related field preferred
  • 1 year of experience in banking, loan operations, or loan documentation preparation preferred
  • Basic understanding of loan servicing concepts preferred
  • Proficient with Microsoft Office and other standard software applications
  • Strong attention to detail and organization skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent verbal and written communication skills
  • Excellent interpersonal, critical thinking and problem-solving skills
  • Customer service orientation and ability to resolve issues effectively
  • High standards for integrity, honesty, and work ethic
  • Commitment to service excellence
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to work with purpose and a strong sense of urgency
  • Self-starter, positive and enthusiastic with a desire to exceed expectations
  • Maintain a professional demeanor at all times, using appropriate levels of confidentiality and discretion
  • Ability to effectively work in collaboration with others
  • Willing to grow and be challenged

COMPREHENSIVE BENEFITS & RECOGNITION:
We believe success should be acknowledged and celebrated. That's why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees' contributions are recognized companywide.
GROW WITH US:
"Grow With Us" is more than a slogan-it's an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you'll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.

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