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Loan Operations Associate Jobs in Cleveland, TN (NOW HIRING)

Verizon

Retail Sales Associate

Cleveland, TN · On-site

$65K - $75K/yr

Continuously develop yourself through ongoing training and up-skill in operational functions across ... loan repayments, or a combination of both * Sales recognition programs that have, in the past ...

SmartBank

Compliance Analyst

Chattanooga, TN

... for applicable mortgage loan originators and other registered associates. * Coordinate ... One to two years of banking, compliance, operations, audit, risk, lending, deposit, quality-control ...

Unum UK

Leave and Disability Claims Roles

Chattanooga, TN · On-site

$22.12 - $24.04/hr

Student loan repayment options * Tuition reimbursement * Flexible work environments *All the ... Work with other departments to ensure smooth operations. * Meet standards for accuracy, quality ...

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Loan Operations Associate information

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$44

How much do loan operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for loan operations associate in Cleveland, TN is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What does a loan operations associate do?

A loan operations associate manages the processing and administration of loan transactions, ensuring accuracy and compliance with policies. They handle tasks such as verifying documentation, updating loan systems, and coordinating with other departments to facilitate smooth loan servicing. Strong attention to detail and proficiency with loan management software are important for this role.

What job categories do people searching Loan Operations Associate jobs in Cleveland, TN look for?

The top searched job categories for Loan Operations Associate jobs in Cleveland, TN are:

Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in Cleveland, TN as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,673 per year, or $22 per hour.

Mortgage Operations Associate

Cleveland, TN • On-site

First Volunteer
See more jobs at First Volunteerexternal

Full-time

Re-posted 17 days ago

Job description

This position provides administrative and operational support to the Mortgage department by assisting entire mortgage team with daily activities that ensure efficient and exceptional customer experience. This position serves as the first point of contact for customers visiting the office and is responsible for maintaining organization, supporting loan operations, and ensuring smooth day-to-day workflow.
Job Duties & Responsibilities:
  • Welcome and assist customers
  • Receive documentation
  • Assist customers with signing routine documentation
  • Answering calls
  • Provide courteous, professional service

Qualifications:
  • High school diploma or equivalent required
  • Previous administrative, banking, mortgage or customer service experience preferred.
  • Strong organizational skills and multitasking abilities with exceptional attention to details.
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
  • Professional appearance and customer focused attitude
  • Ability to maintain confidentiality and handle sensitive customer information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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