Loan Operations Associate Jobs in Ohio (NOW HIRING)

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026
• Newsweek's America's Greatest Workplaces 2024, 2025 and 2026
• Forbes America's Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021. 2025 and 2026
• TIME's America's Growth Leaders 2026 award winner

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Job Purpose:

Provides advanced administrative, analytical, and operational support to the Senior Credit Administrator while independently executing key components of the Bank's Credit Administration function. Supports effective credit risk management by administering standardized processes, ensuring data integrity, and facilitating proactive portfolio monitoring and reporting.

Plays a critical role in the credit and risk governance activities, including committee coordination, Audit and examination readiness and loan modification reviews. Independently manage the loan modification review process, apply sound judgement to interpret credit approvals, assess policy and regulatory alignment and present findings to senior leadership and committees.

Collaborates cross-functionally to ensure accurate reporting, regulatory compliance and timely issue resolution. Through strong attention to detail, analytical rigor and clear communication contributes to risk identification, strengthened internal controls and informed decision-making across the organization.

Job Duties:

• Provides advanced administrative, analytical, and operational support to the Senior Credit Administrator. This includes but is not limited to the following timely and accurate preparation and supporting activities for various credit/risk committees, including assembling packets, recording meeting minutes, and concisely memorializing follow up actions.
• Independently manages the loan modification review process, exercising sound judgment to interpret credit approvals and supporting documentation, assess regulatory and policy implications to validate whether modifications meet Significantly Modified Loan criteria and present findings to senior leadership and committees.
• Collaborate cross-functionally with Loan Operations, Credit, and Finance/FAR teams to ensure accurate classification and reporting of loan modifications. Maintain a high level of attention to detail and analytical rigor due to the complexity of interpreting loan data, credit memos, and policy requirements within tight reporting timelines.
• Assists Senior Credit Administrator in the coordination and compilation of examiner and auditor requests, responses, and documentation research. Facilitate the audit readiness process by coordinating with Commercial Banking, Credit, and Loan Operations teams to gather required documentation and resolve discrepancies.
• Analyze loan documentation and credit files to proactively identify potential audit findings, control gaps, or policy exceptions that may require mediation.
• Communicate identified risks, concerns, and recommended mitigation strategies clearly and effectively to senior leadership, enabling informed decision-making.
• Support the development and implementation of corrective action plans in response to audit findings, helping to strengthen internal controls and reduce future risk.
• Audits risk rating accuracy post Account Status Change request approvals.
• Periodically confirms loan coding accuracy and completeness (NAICS and property type) through reporting review and oversight.
• Assists Senior Credit Administrator with various credit risk research, reporting, and monitoring responsibilities related to financial statement collection effectiveness, borrowing base monitoring and covenant tracking management and oversight, and other key risk monitoring activities.
• Performs special projects as assigned.

Education, Job Skills and Qualifications:

• Bachelor's degree or equivalent work experience. Multiple years of commercial banking experience preferred.
• 3+ years of commercial credit administration experience with emphasis in loan documentation and portfolio monitoring.
• Highly organized and attentive to detail.
• Solution oriented.
• Strong verbal and written communication skills.
• Strong problem-solving skills.
• Proven ability to exercise sound judgment.
• Current on applicable banking laws, regulatory requirements and credit/risk management practices.
• Proficient with the Microsoft suite of products and commercial loan origination system software platforms. nCino experience a plus.
• Team player.

Basic Qualifications:

• Bachelor's degree or equivalent work experience.
• 3+ years of commercial credit administration experience with emphasis in loan documentation and portfolio monitoring.

Equal Opportunity Employer M/F/Disabled/Vet;

If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process or other inquires.