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Loan Operations Manager Jobs in Ohio (NOW HIRING)

Under the direction of the Manager of Loan Operations, the Loan Servicer assists internal and external customers and assembles proper loan documentation for loan files. Duties and Responsibilities:

Manage coupon book ordering (weekly) Additional Duties * Support for Loan Processing and Loan Review * Performs other duties as assigned to support Loan Operations and Lending Department needs.

Manage coupon book ordering (weekly) Additional Duties * Support for Loan Processing and Loan Review * Performs other duties as assigned to support Loan Operations and Lending Department needs.

Servicing Manager

Cincinnati, OH · On-site +1

$120K - $140K/yr

Strong knowledge of equipment lease/loan servicing operations, including cash application, funding ... Ability to manage a team's competing priorities and multiple recurring daily, weekly, monthly, and ...

Servicing Manager

Cincinnati, OH · On-site

$115K - $140K/yr

Strong knowledge of equipment lease/loan servicing operations, including cash application, funding ... Ability to manage a team's competing priorities and multiple recurring daily, weekly, monthly, and ...

Be Seen First

As a working manager, the Operations Manager actively serves members by opening new accounts, processing loan applications, and performing member transactions. This position leads by example, working ...

... managing investor settlements, and ensuring accurate loan balancing, all while maintaining a high level of operational efficiency and attention to detail in a fast-paced environment. /Key ...

... managing investor settlements, and ensuring accurate loan balancing, all while maintaining a high level of operational efficiency and attention to detail in a fast-paced environment. /Key ...

... managing investor settlements, and ensuring accurate loan balancing, all while maintaining a high level of operational efficiency and attention to detail in a fast-paced environment. /Key ...

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Loan Operations Manager information

See Ohio salary details

$40.9K

$85.7K

$142.6K

How much do loan operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for loan operations manager in Ohio is $85,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $103,600.00 per year, depending on experience, location, and employer.

What is a loan operations manager?

A loan operations manager is responsible for managing the loan process for financial institutions such as banks, credit unions, and mortgage companies. Your responsibilities are to oversee consumer and commercial loan support staff, implement staff training programs, and provide appraisals on staff job expectation. Additional duties may include supervising loan document preparation and servicing, working directly with other staff to ensure efficient workflow, and maintaining knowledge of current software systems. You also conduct audits and assessments to ensure policies and procedures are meeting desired goals.

What are the key skills and qualifications needed to thrive as a loan operations manager, and why are they important?

To thrive as a Loan Operations Manager, you need a solid understanding of loan processing, compliance regulations, and financial documentation, often supported by a bachelor’s degree in finance, business, or a related field. Proficiency with loan origination systems (LOS), banking software, and knowledge of regulatory requirements such as RESPA and HMDA is crucial. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and ensure smooth loan operations. These skills ensure efficient and compliant lending processes, minimize risk, and support organizational goals.

What are some common challenges faced by a loan operations manager, and how can they be addressed?

Loan Operations Managers often encounter challenges such as managing tight deadlines, ensuring regulatory compliance, and overseeing high volumes of loan documentation. Balancing accuracy with efficiency, especially during peak periods, can be demanding. Building strong communication channels within the team and collaborating closely with compliance, credit, and IT departments helps streamline workflows and minimize errors. Staying updated on regulatory changes and fostering a culture of continuous process improvement are key strategies for success in this role.

What is the difference between Loan Operations Manager vs Loan Processor?

AspectLoan Operations ManagerLoan Processor
Primary RoleOversees loan processing workflows, manages teams, ensures compliancePrepares and verifies loan documents, reviews applications
Required SkillsLeadership, project management, regulatory knowledgeAttention to detail, document review, communication skills
Work EnvironmentOffice setting, managerial oversightOffice setting, processing loan applications
CertificationsOften requires banking or finance certificationsTypically no certifications required, but knowledge of lending regulations helps

The Loan Operations Manager focuses on overseeing the entire loan processing department, managing teams, and ensuring compliance, while the Loan Processor handles the day-to-day preparation and verification of loan documents. Both roles are essential in the loan lifecycle but differ in scope and responsibilities.

What does a loan operations manager do?

A loan operations manager oversees the processing, approval, and management of loan applications within a financial institution. They ensure compliance with regulations, coordinate between departments, and utilize loan management software to streamline operations. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Loan Operations jobs in Ohio?

The most popular types of Loan Operations jobs in Ohio are:

What cities in Ohio are hiring for Loan Operations Manager jobs?

Cities in Ohio with the most Loan Operations Manager job openings:

Infographic showing various Loan Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $85,720 per year, or $41.2 per hour.

Operations Manager, Loan Processing

Upstart

Columbus, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Upstart rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

The Team: 

Upstart's Loan Processing team is seeking a highly skilled and motivated Operations Manager to help lead our Personal Loans Team. The Operations Manager will be responsible for overseeing the day-to-day operations of the Personal Loan department, managing team production and outcomes, and providing leadership and guidance to a team of associates and Associate Operations Managers. The ideal candidate will have a strong background in people management, operations, and a proven track record of driving results in a fast paced environment.

As the Operations Manager, Loan Processing  at Upstart, you will be responsible for ensuring the Personal Loans team is meeting all target KPIs, such as productivity, turnaround times and touch rates, schedule adherence, and quality. The Operations Manager will work closely with other key leaders across Upstart to help guide and implement strategies for the department. Additionally, the Operations Manager will be responsible for providing leadership, coaching, and mentorship to associates and associate managers. 

How you'll make an impact

  • Manage and oversee the daily operations of the Personal Loans team, ensuring efficient and effective workflows and processes.
  • Help develop and implement strategies to optimize team performance and achieve department goals and targets.
  • Monitor team performance metrics and KPIs, identify areas for improvement, and implement corrective actions as needed.
  • Collaborate with other departments, including Product and Engineering, Learning and Development, and  Quality assurance to ensure seamless operations and adherence to company policies and procedures. 
  • Prepare and present reports and updates on team performance, including key metrics, trends, and areas of improvement to senior management.
  • Work closely alongside the Head of Personal Loans, Workforce Management and Finance to ensure staffing conditions are being optimized.

Minimum Qualifications 

  • 2+ years of people management experience demonstrating strong leadership and interpersonal skills, with the ability to motivate and inspire others to achieve their full potential
  • Excellent communication skills, both written and verbal with the ability to effectively communicate with team members and senior management.
  • Strong analytical and problem solving skills with the ability to identify issues and develop thoughtful data driven solutions.

Preferred Qualifications

  • 3+ years of people leadership experience in an operations environment.
  •  2+ years of collections and/or servicing experience.

Position location This role is available in the following locations: Columbus, OH

Time zone requirements The team operates on the East coast time zones

In-Office requirements.  You will be required to work from the Columbus, OH office 2 days per week. 

#LI-Associate 


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