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Loan Operations Associate Jobs in Ohio (NOW HIRING)

LCNB National Bank

Loan Servicing Support

Lebanon, OH · On-site

... associate or bachelor's degree in business, Finance, or a related field preferred. * 1+ year general loan knowledge preferred experience in escrow administration, mortgage servicing, loan operations ...

LCNB National Bank

Loan Servicing Support

Lebanon, OH · On-site

... associate or bachelor's degree in business, Finance, or a related field preferred. * 1+ year general loan knowledge preferred experience in escrow administration, mortgage servicing, loan operations ...

First National Bank

Loan Administrator

Bellevue, OH · On-site

Associate's degree or higher in appropriate field preferred. 2-5 Years of experience in loan servicing, loan operations, or banking operations preferred. Skills or Qualifications: Must be a self ...

First National Bank

Loan Administrator

Bellevue, OH · On-site

Associate's degree or higher in appropriate field preferred. 2-5 Years of experience in loan servicing, loan operations, or banking operations preferred. Skills or Qualifications: Must be a self ...

First National Bank

Loan Administrator

Bellevue, OH · On-site

Associate's degree or higher in appropriate field preferred. 2-5 Years of experience in loan servicing, loan operations, or banking operations preferred. Skills or Qualifications: Must be a self ...

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All JobsLoan Operations Associate JobsLoan Operations Associate Jobs in Ohio

Loan Operations Associate information

See Ohio salary details

$10

$24

$50

How much do loan operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for loan operations associate in Ohio is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.
What are the most commonly searched types of Loan Operations jobs in Ohio? The most popular types of Loan Operations jobs in Ohio are:
What are popular job titles related to Loan Operations Associate jobs in Ohio? For Loan Operations Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Loan Operations Associate jobs in Ohio look for? The top searched job categories for Loan Operations Associate jobs in Ohio are:
What cities in Ohio are hiring for Loan Operations Associate jobs? Cities in Ohio with the most Loan Operations Associate job openings:
Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.

Loan Servicing Support

LCNB National Bank

Lebanon, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Description

Loan Servicing Support

Identifying Information: LCNB National Bank

  • Department: Loan Operations
  • Reports To: Joan Withers
  • Status: Full-time Hourly, Non-Exempt
  • Location: LCNB Operations Center 105 N Broadway St., Lebanon, OH 45036
  • Hours: Monday – Friday 8:05 a.m. – 5:05 p.m.

Position Purpose:

LCNB National Bank is seeking a Loan Servicing Support - Escrow Specialist - to join the Loan Operations Department. This position is responsible for the administration and servicing of escrow accounts associated with commercial and consumer real estate loans. This role ensures the accurate establishment, maintenance, analysis, and disbursement of escrow funds for property taxes, insurance premiums, and other escrowed items while maintaining compliance with applicable regulations, investor requirements, and Bank policies. The Loan Servicing Support - Escrow Specialist works closely with borrowers, lenders, insurance providers, taxing authorities, and other stakeholders to resolve issues, provide exceptional service, and support the timely and accurate management of escrow-related activities.

Essential Functions and Responsibilities:

  • Provide exceptional customer service by responding to borrower inquiries regarding serviced loans, researching issues, resolving discrepancies, and communicating timely and accurate information.
  • Administer and service escrow accounts, including escrow analysis, account maintenance, payment adjustments, customer notifications, and monitoring for shortages, delinquencies, insurance lapses, and other account exceptions.
  • Review, process, and maintain property tax, insurance, and other escrow-related documentation; verify insurance coverage; and ensure timely disbursement of funds in accordance with applicable regulations, investor requirements, and Bank policies, including RESPA.
  • Coordinate with borrowers, lenders, insurance providers, taxing authorities, and third-party vendors to resolve loan servicing and escrow-related issues.
  • Process loan payments, prepare payoff statements, and perform related loan servicing transactions accurately and within established service standards.
  • Scan, image, index, and retain loan documents in accordance with record retention requirements and Bank procedures.
  • Support loan servicing, escrow administration, and loan operations activities while identifying opportunities to enhance efficiency, accuracy, compliance, and customer service.
  • Maintain accurate records and documentation, support audits, examinations, and quality control activities, and collaborate with lending, compliance, operations, and other stakeholders to ensure adherence to regulatory requirements, investor guidelines, internal controls, and Bank policies.
  • Perform other duties, special projects, and responsibilities as assigned.

Required Competencies/Skills:

  • High school diploma or equivalent required; associate or bachelor’s degree in business, Finance, or a related field preferred.
  • 1+ year general loan knowledge preferred experience in escrow administration, mortgage servicing, loan operations, banking, title services, real estate or a related financial services role.
  • 1+ year customer service experience

Desired Competencies/Skills:

  • Knowledge of escrow administration, mortgage servicing, loan operations, real estate lending, and applicable regulations, including RESPA and investor guidelines.
  • Experience with escrow analysis, insurance processing, property tax administration, loan servicing, or real estate transactions.
  • Proficiency with loan servicing systems, core banking platforms, and Microsoft Office applications.
  • Strong analytical, problem-solving, organizational, and time management skills with attention to detail and accuracy.
  • Ability to calculate escrow payments, shortages, surpluses, and account adjustments.
  • Effective verbal and written communication, customer service, and relationship management skills.
  • Ability to manage multiple priorities, work independently and collaboratively, and meet deadlines.
  • Ability to identify customer needs, maintain confidentiality, and exercise sound judgment and discretion.
  • Demonstrated integrity, accountability, adaptability, and commitment to continuous improvement.
  • Professional escrow, mortgage servicing, or banking certifications and bilingual communication skills are a plus.

Working Conditions:

  • Ability to remain in a stationary position up to 75% of the time
  • Ability to lift and carry up to 10 lbs.
  • Occasionally move/traverse to access files and equipment
  • Constantly operates a computer and other office equipment

Compliance Statement:

The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.

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