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Loan Operations Associate Jobs in Georgia (NOW HIRING)

HomeTrust Bank

Universal Banking Associate

Suwanee, GA · On-site

  • Retirement

Receive and process mortgage, consumer loan, and other payments, and ensure the payments match ... Above average PC and technology skills, and ability to use applicable software and operation branch ...

HomeTrust Bank

Universal Banking Associate

Suwanee, GA · On-site

  • Retirement

Receive and process mortgage, consumer loan, and other payments, and ensure the payments match ... Above average PC and technology skills, and ability to use applicable software and operation branch ...

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All JobsLoan Operations Associate JobsLoan Operations Associate Jobs in Georgia

Loan Operations Associate information

See Georgia salary details

$9

$22

$45

How much do loan operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for loan operations associate in Georgia is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Loan Operations Associate vs Loan Processor?

AspectLoan Operations AssociateLoan Processor
Primary RoleSupports loan processing, manages documentation, and ensures complianceReviews and verifies loan applications, gathers borrower information
Required SkillsAttention to detail, knowledge of loan systems, communication skillsAnalytical skills, attention to detail, customer service
Work EnvironmentBank or financial institution, office settingBank or mortgage company, office setting
CertificationsOften no specific certification required, familiarity with loan softwareLikely to require mortgage licensing or certifications

While both roles support the loan process, Loan Operations Associates focus on supporting functions, compliance, and documentation management, whereas Loan Processors handle the review and verification of loan applications directly with borrowers. Understanding these differences can help job seekers identify the right position for their skills and career goals.

What are some typical challenges a loan operations associate may encounter, and how are they addressed in the workplace?

Loan Operations Associates often encounter challenges such as managing a high volume of loan documentation, ensuring compliance with lending regulations, and coordinating effectively with multiple departments. To address these, organizations typically provide robust training on internal systems, encourage open communication between teams (like underwriting and servicing), and implement standardized checklists or software to streamline processes. Staying organized and detail-oriented is key, and most teams foster a collaborative environment where associates can seek guidance and share best practices for efficiency.

What are the key skills and qualifications needed to thrive as a loan operations associate?

To thrive as a Loan Operations Associate, you need strong attention to detail, familiarity with loan documentation, and a background in finance or banking, often supported by a relevant degree or experience. Proficiency with loan management software, document imaging systems, and Microsoft Office is typically required. Excellent organizational skills, communication, and the ability to manage multiple deadlines make someone stand out in this role. These skills are crucial to ensure accurate loan processing, regulatory compliance, and efficient support of lending operations.

What are the most commonly searched types of Loan Operations jobs in Georgia?

The most popular types of Loan Operations jobs in Georgia are:

What are popular job titles related to Loan Operations Associate jobs in Georgia?

For Loan Operations Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Loan Operations Associate jobs in Georgia look for?

The top searched job categories for Loan Operations Associate jobs in Georgia are:

What cities in Georgia are hiring for Loan Operations Associate jobs?

Cities in Georgia with the most Loan Operations Associate job openings:

Loan Operations Associate jobs near you
Infographic showing various Loan Operations Associate job openings in Georgia as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,093 per year, or $22.2 per hour.

Payment Services Associate/Collector

Kinetic Federal Credit Union

Columbus, GA • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 20 days ago

Job description

Description:

Job Title: Payment Service Associate

Report To: Payment Services Manager

Position: Full-time Hourly/Non-Exempt

Location: In-person - 13th St branch

Monday - Friday 8:30 - 5pm


General Purpose

Responsible for identifying and collecting all credit union loans which are late, delinquent, potentially delinquent or charged-off. Responsible for the daily operations relating to the Overdraft Privilege Program Service.


Essential Duties/Responsibilities

  1. Contacts delinquent members to discuss their accounts which are less than 30 days delinquent.
  2. Determines delinquency causes. If appropriate, offers and provides financial counseling to the member whose account is delinquent, makes recommendations and establishes proper corrective action to bring the loan current.
  3. Mails collection letters to members. Documents collection actions taken and refers serious problems to credit union management or the credit union’s collection agency. Maintains delinquency and collection history on all delinquent loan and collection activity.
  4. Serves as the contact for the credit union’s collection agency.
  5. Researches posting and transaction mistakes.
  6. Processes Extension and due date requests.
  7. Post and balance checks received on a daily basis.
  8. Assists with overseeing daily payment services department operations. Ensures proper adherence to credit union delinquent notice policies and procedures and that all collection practices are in accord with legal requirements and regulatory policies and procedures.
  9. Prepares delinquent loan report, month end reports and statistics as needed for Payment Services Mgr.
  10. Attend annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant
  11. Participates in the Community Involvement goals of the credit union.
  12. Orders supplies for the department as needed.
  13. Reviews accounts to determine if overdraft privilege will be restored after it has been suspended.
  14. Serves as point of contact for all members (internal and external) in relations to the overdraft privilege program.

Additional Duties/Responsibilities

  1. Remains current on legal and regulatory issues, which may affect Payment Services.
  2. Provides debt and financial counseling using established procedures.
  3. Assists in maintaining collections records using established procedures.
  4. Completes SAN (Suspicious Activity Narrative) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance to BSA/AML regulations, and turns over to appropriate parties in a timely manner.
  5. Responsible for completing Information Security Awareness training as directed by management.
  6. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements
  7. Performs additional duties as directed by management.

Technology Requirements

  1. Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes.
  2. Employees must install and use designated apps for access control and two-factor authentication to access company systems.


Requirements:
  • Job requires a high school diploma or the equivalent and a commensurate level of language, math, and reasoning skills.
  • In addition, three years of experience in a related field is preferred.
  • Formal training should be supplemented with continuing education.

Work Environment/Physical Activities

  • This role is primarily sedentary, involving des-based work, extended periods of sitting, and frequent computer use.
  • When covering or assisting within the department, must be able to lift, carry, bend, twist, and move items weighing up to 25 lbs.
  • The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.
  • The job requires a high degree of attention to details.
  • Job requires access to credit union’s network and core data processing system. Core system roles are assigned by Divisional Vice President

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