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Lively Technical Center Jobs (NOW HIRING)

Smarsh

Technical Support Specialist II

Portland, OR · Hybrid

Teamwork is imperative in handling the wide range of situations we can encounter--we are lively ... call center experience handling inbound/outbound calls in high-volume settings. * CRM and ...

Smarsh

Technical Support Specialist II

Portland, OR · Hybrid

$55K - $60K/yr

Teamwork is imperative in handling the wide range of situations we can encounter-we are lively ... call center experience handling inbound/outbound calls in high-volume settings. * CRM and ...

Affiliated Monitoring Inc

Monitoring Associate

Union, NJ · On-site

$19/hr

... technical support, security installation, and other account maintenance issues * Adhere to ... Ability to work in a fast-paced high volume call center environment * Excellent written and verbal ...

Affiliated Monitoring

Monitoring Associate

Union, NJ · On-site

$19/hr

... technical support, security installation, and other account maintenance issues * Adhere to ... Ability to work in a fast-paced high volume call center environment * Excellent written and verbal ...

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Lively Technical Center information

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$51K

$152.3K

$193.5K

How much do lively technical center jobs pay per year?

As of Jun 13, 2026, the average yearly pay for lively technical center in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Center Administrator, and why are they important?

To thrive as a Technical Center Administrator, you typically need strong organizational, leadership, and administrative skills, often supported by a degree in education administration or a related field. Familiarity with student information systems, learning management systems, and budgeting software is important for daily operations. Excellent communication, problem-solving, and interpersonal skills help build effective relationships with staff, students, and community partners. These competencies ensure smooth center operations, support student success, and foster a positive educational environment.

What is the difference between Lively Technical Center vs HVAC Technician?

AspectLively Technical CenterHVAC Technician
CredentialsVocational certifications, technical diplomasEPA certification, technical training
Work EnvironmentTrade school, classroom, hands-on labsConstruction sites, commercial/residential buildings
Industry UsageTraining provider for various trades including HVACPerforming HVAC system installation and repair
Common Search IntentTraining programs vs job rolesJob responsibilities and certifications

While Lively Technical Center offers training programs for aspiring HVAC Technicians, the HVAC Technician role involves performing installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Lively provides the education and certifications needed to pursue a career as an HVAC Technician, who then works in various environments such as residential or commercial sites.

What is the Lively Technical Center?

Lively Technical Center is a post-secondary vocational school located in Tallahassee, Florida. It offers a variety of career and technical education programs designed to prepare students for employment in fields such as healthcare, information technology, automotive services, and more. The center provides hands-on training, industry certifications, and opportunities for students to gain real-world experience. Lively serves both high school students and adult learners, helping them achieve their educational and career goals.

What types of technical projects or hands-on experiences can employees at Lively Technical Center expect to participate in?

Employees at Lively Technical Center often engage in a variety of hands-on projects and technical training exercises, depending on their area of specialization. These may include maintaining and repairing equipment, collaborating on classroom demonstrations, and supporting students in real-world lab environments. Working closely with instructors and other staff, employees help facilitate a collaborative learning atmosphere while staying updated on the latest industry technologies and practices. This dynamic environment fosters skill development and offers exposure to diverse technical challenges.
More about Lively Technical Center jobs
What states have the most Lively Technical Center jobs? States with the most job openings for Lively Technical Center jobs include:
What job categories do people searching Lively Technical Center jobs look for? The top searched job categories for Lively Technical Center jobs are:
Lively Technical Center jobs near you
Technical Support Specialist II

Technical Support Specialist II

Smarsh

Portland, OR • Hybrid

Full-time

Posted 8 days ago

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
Smarsh is seeking a Technical Support Specialist to join our Client Services team. This role offers the chance to work in a collaborative and curious open environment where you are given the opportunity to innovate and grow. The Technical Support team is closely aligned with providing excellent client service, supporting each other, and enjoying the challenge of solving various technology problems. We believe job satisfaction comes from being able to do what you love while working with other talented people, and not forgetting to have fun along the way. 
 
Interactions can range from an end user having trouble logging in to the CEO of a multi-national corporation requesting a critical data report to answer a timely litigation case. Teamwork is imperative in handling the wide range of situations we can encounter—we are lively, collaborative, and work in a fast-paced environment. The most successful team members serve as an advocate to our clients by evaluating and dynamically prioritizing to make sure the most critical actions get addressed appropriately. 
How will you contribute?
  • Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication.
  • Act as a client liaison and become an advocate for the resolution of client issues.
  • Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions.
  • Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases.
  • Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community.
  • Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact.
  • Effectively manage cases to ensure timely customer status updates and ultimate resolution.
  • On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues.
  • Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure.
  • Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher.
  • Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources.
  • Advocate for product, policy and process improvements that improve the customer experience.
  • Follow required polices and processes to maintain compliance with information security and data protection requirements.
  • Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer’s request.
  • Write or revise user training documents and procedure.
What will you bring?
  • 2+ years’ experience in Customer Service, IT, SaaS and/or cyber security desired.
  • 1 week on-call rotation quarterly.
  • Hybrid In Office attendance is required on specified days.
  • Excellent written and verbal communication skills.
  • Excellent critical thinking and time management skills.
  • Comfortable navigating the unknown.
  • Excellent documentation skills both conversational and technical.
  • The ability to communicate technical information to non-technical audience.
  • 2+ years of call center experience handling inbound/outbound calls in high-volume settings. 
  • CRM and Salesforce experience preferred.
 
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
 
Any applicable bonus programs will be discussed during the recruiting process.
 
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.