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Live In Hotel Jobs in Rochester, NY (NOW HIRING)

American Cruise Lines

Cruise Director

Rochester, NY · On-site

The Cruise Director reports to the Hotel Manager. At American Cruise Lines, we are driven by our ... This position requires the ability to live and satisfactorily perform job duties in an environment ...

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How much do live in hotel jobs pay per hour?

As of May 28, 2026, the average hourly pay for live in hotel in Rochester, NY is $13.67, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $14.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Live-In Hotel Manager, and why are they important?

To thrive as a Live-In Hotel Manager, you generally need experience in hospitality management, knowledge of hotel operations, and often a degree or certification in hospitality or hotel management. Familiarity with property management systems (PMS), reservation platforms, and budgeting software is typically required. Strong interpersonal skills, problem-solving abilities, and adaptability help in managing both staff and guest relations around the clock. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and effective team leadership in a dynamic environment.

What are some unique challenges faced by live-in hotel staff, and how can they be managed successfully?

Live-in hotel staff often face the challenge of maintaining a healthy work-life balance since their workplace and home are in the same location. Boundaries can blur, leading to longer working hours and less personal time. To manage this successfully, it's important to establish clear schedules, communicate regularly with management about time off, and take advantage of any amenities or staff support offered by the hotel. Building good relationships with both colleagues and guests can also help create a comfortable and supportive living environment.

What are live-in hotel jobs?

Live-in hotel jobs are positions within a hotel where the employee is provided with accommodation on the hotel premises as part of their employment. These roles can include housekeeping, front desk staff, maintenance, management, or other hospitality positions. Living on-site often allows employees to save on commuting and housing costs and can offer flexible work schedules. However, it may also require employees to be available for work during odd hours or emergencies. This arrangement is common in resorts, remote locations, or small hotels where on-site staff presence is essential.

What is the difference between Live In Hotel vs Housekeeper?

AspectLive In HotelHousekeeper
CredentialsMinimal, often hotel-specific trainingCleaning certifications or experience preferred
Work EnvironmentHotel property, often on-sitePrivate homes or hotel rooms
Employer & IndustryHotels, resorts, hospitality industryPrivate households or hospitality sector
Work HoursOften includes overnight shifts, 24/7 availabilityTypically daytime, flexible hours

Live In Hotel staff reside on hotel premises, providing 24/7 service, while housekeepers usually work in private homes or hotel rooms with daytime hours. Both roles involve cleaning and guest service, but the work environment and schedule differ significantly.

What are the most commonly searched types of Hotel jobs in Rochester, NY? The most popular types of Hotel jobs in Rochester, NY are:
What job categories do people searching Live In Hotel jobs in Rochester, NY look for? The top searched job categories for Live In Hotel jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Live In Hotel jobs? Cities near Rochester, NY with the most Live In Hotel job openings:
Live In Hotel jobs near you
Infographic showing various Live In Hotel job openings in Rochester, NY as of May 2026, with employment types broken down into 25% As Needed, 50% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,429 per year, or $13.7 per hour.
Cruise Director

Cruise Director

American Cruise Lines

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Cruise Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Cruise Director is the most visible advocate for guests and is responsible for creating a fun atmosphere onboard while always engaging guests through a series of activities, shows, events, presentations and socializing throughout the cruise. The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous cruise/resort experience, extraordinarily polished presentation skills, collaborative approach, team spirit, and a passion for guest satisfaction. The Cruise Director reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
  • Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
  • Effectively communicate to guests via the shipboard daily program, television, stage, public address system and one-on-one interaction and socialization.
  • Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
  • Greet guests as they depart for and return from shore excursions.
  • Make daily Noon announcement/update; make every effort to make all PA announcements as the "voice" of the cruise.
  • Meet with Excursions Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
  • Create the daily Ship to Shore.
  • Host Officer Introduction and Excursion Briefing.
  • Assist in the delivery of the Safety Briefing with the Captain.
  • Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, A/V requirements, etc.).
  • Confirm entertainers 48-hours in advance; assist entertainers and onboard speaker's A/V needs.
  • Create and update bulletin board daily.
  • Work with Excursions Director to prepare folders and materials for turnaround day.
  • Act as company representative at pre-cruise hotels on turnaround day.
  • Promote onboard sales and brand loyalty by hosting re-booking events.
  • Oversee proper VIP guest service delivery.
  • Communicate and report regularly to the Home Office as to the status of the cruise, guest issues and recovery, and the evaluations of Guest Speakers, Instructors and Entertainers.
  • Perform bartending duties as needed with other management personnel.

Qualifications:
  • Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be considered.
  • Proficiency in Microsoft Office Suite applications
  • Extremely polished speaking/presentation skills required.
  • Strong interpersonal and social skills required.
  • Strong critical thinking skills required.
  • Must possess a strong sense of production and presentation.
  • Basic knowledge of audio/visual equipment required.
  • Must be enthusiastic, outgoing, confident, and always have a can-do attitude.
  • Excellent time management and attention to detail.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Attributes for Success:
  • Ability to engage guests throughout each cruise.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all guest, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.

Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off.
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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