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Live Chat Support Jobs in Arizona (NOW HIRING)

LPL Financial

Digital Manager, Service Center

Tempe, AZ · On-site +1

$66K - $111K/yr

Develop and implement strategies to increase customer satisfaction, first call resolution, and live chat concurrency. * Service Escalations : Support Service Professionals and clients during ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

U-Haul

Tier 1 Application Support

Phoenix, AZ

... live chats to U-Haul Affiliates and end users of the computer-based systems which comprise the ... Responsible for various special duties as assigned as well as basic functions of telephone and chat ...

Aramark

Accommodations Coordinator II

Phoenix, AZ · On-site

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Brilliant Earth

Sales Associate, Jewelry

Scottsdale, AZ · On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Nexarideexpress

Customer Service Representative

Tucson, AZ · Remote

$15.25 - $20.50/hr

... support. Key Responsibilities: * Respond promptly to customer inquiries via phone, email, and live chat * Handle customer issues with professionalism, empathy, and efficiency * Provide accurate ...

Brilliant Earth

Sales Associate, Jewelry

Scottsdale, AZ · On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Arizona

Live Chat Support information

See Arizona salary details

$11

$23

$39

How much do live chat support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for live chat support in Arizona is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Arizona? The most popular types of Live Chat Support jobs in Arizona are:
What are popular job titles related to Live Chat Support jobs in Arizona? For Live Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Arizona look for? The top searched job categories for Live Chat Support jobs in Arizona are:
What cities in Arizona are hiring for Live Chat Support jobs? Cities in Arizona with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Arizona as of July 2026, with employment types broken down into 62% Full Time, 5% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.