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Remote Live Chat Support Jobs in Arizona (NOW HIRING)

CREDIT REPRESENTATIVE (remote) Lvl 1

Phoenix, AZ ยท On-site +1

$15.50 - $17/hr

Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas Do you have experience in ... Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.

New

Client Support Specialist (Remote)

Phoenix, AZ ยท Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Service Desk Analyst

Tucson, AZ ยท Remote

$29/hr

Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 technical support in a fast-paced enterprise environment. This role supports users through phone, chat ...

Customer Service Representative

Tempe, AZ ยท Remote

$15.25 - $20.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

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Showing results 1-20

Remote Live Chat Support information

See Arizona salary details

$11

$23

$39

How much do remote live chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote live chat support in Arizona is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are the most commonly searched types of Live Chat Support jobs in Arizona?

The most popular types of Live Chat Support jobs in Arizona are:

What cities in Arizona are hiring for Remote Live Chat Support jobs?

Cities in Arizona with the most Remote Live Chat Support job openings:

Infographic showing various Remote Live Chat Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

CREDIT REPRESENTATIVE (remote) Lvl 1

Phoenix, AZ โ€ข On-site, Remote

$15.50 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Remote: Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas
Do you have experience in collections and a passion for delivering exceptional customer service while helping individuals through challenging situations? If so, we're looking for someone like you!
Join the Industry Leader
Professional, the nation's top provider of accounts receivable management services, is hiring Credit Representatives right now! We're revolutionizing the collections industry-one call, text, and chat at a time-and we need compassionate, driven individuals to join us.
Why Choose Professional?
At Professional, we believe every interaction matters. That's why we prioritize building positive, productive relationships with consumers. With cutting-edge omni-channel communication tools, you'll connect with customers via text, live chat, email, and phone-delivering top-notch service at every touchpoint.
If you're enthusiastic about creating positive experiences and being part of a forward-thinking team, we want to hear from you!
Job Details:
  • Position is Full-Time, 40 hours per week, working Monday - Friday, 8 am - 5 pm PST (10am - 7pm CST) & 1 Saturday a month 9am-1pm PST
  • Location: Work from Home (Must Live In Arizona, Nevada, Illinois, Idaho, Iowa, or Texas)

Work from Home Requirements:
  • Minimum of 1.5 years 1st or 3rd party collection experience.
  • Dedicated, private room in your home that is quiet during work hours.
  • Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.
  • Your desktop work surface must have room for 2 PC monitors. Professional will provide all computer equipment.
  • You will be required to sign and acknowledge these work-from-home requirements.
  • Must have a personal cell phone to install a security application.
  • Must be present in virtual work environment via company provided webcam during all working hours.
  • Must be meeting minimum performance levels and KPI's.

What Will You Be Doing as a Credit Representative?
  • Use state-of-the-art technology and communicate with Consumers via phone, live chat, email and text.
  • We will train you to take inbound and outbound call with utmost professionalism and courtesy.
  • Negotiate and set-up payments.
  • Navigate cutting edge Customer Relationship Management (CRM) software
  • Learn negotiation and sales techniques applicable to all industries
  • Negotiate payment agreements, resolve customer concerns and help consumers get out of debt.
  • General computer skills are required with the ability to navigate multiple screens and type 25 words per minute
  • Good decision making skills are required.

Top Reasons to Join Our Team:
  • A stable organization offering an exciting yet challenging employment opportunity,
  • Growth potential, both personally and professionally.
  • Comprehensive training to set you up for success.
  • A supportive, dynamic team environment and Company Culture.
  • The chance to make a meaningful impact by helping people navigate tough times.
  • Great benefits (health, dental & vision Insurance) and more. Eligible the first after 60 days of employment.
  • We offer a traditional 401k/Roth Plan with discretionary matching.
  • Paid Time-Off and paid Holidays (after 60 days of employment).
  • Paid Volunteer and Community Outreach Program that allows you to 'help others' in the community,
  • Compensation begins at $15.50-$17.00 per hour, depending on experience, plus commission.

See what it's like to work at Professional Credit by visiting our website at and checking out our video at: http://professionalcredit.com/index.php/careers
Apply today and start making a difference with Professional!
EOE/DFW