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Live Chat Sales Jobs (NOW HIRING)

Refreshed Tech

Live Auction Sales Associate

Ashley, IN

$41K - $113K/yr

Interact dynamically with viewers in the auction and live chat, answer technical questions in real ... Post-Sale processing of customer transactions during the auction, track sales data, and provide ...

First Due

Sales Development Representative (WEST)

$75K/yr

Sales Development Manager Position Type : Full-Time Salary : $75,000 Job Summary: As a Sales ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

Seminole Toyota

Internet Sales Agent

Sanford, FL

$120K/yr

Internet Sales Agent At Seminole Toyota, we strive to make every customer a customer for life ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

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All JobsLive Chat Sales Jobs

Live Chat Sales information

See salary details

$44.5K

$135.3K

$400K

How much do live chat sales jobs pay per year?

As of Jun 9, 2026, the average yearly pay for live chat sales in the United States is $135,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Live Chat Sales representatives, and how can they be overcome?

Live Chat Sales representatives often face the challenge of addressing multiple customer inquiries simultaneously while maintaining a high level of personalization and accuracy. Time management and multitasking skills are essential to ensure that each customer receives timely and relevant responses. Additionally, representatives must quickly understand customer needs and effectively upsell or cross-sell products without appearing pushy. Building rapport through written communication can be challenging, so using a friendly tone and personalized recommendations is key. Regular training on product knowledge and chat software can also help overcome these challenges.

What are Live Chat Sales representatives?

Live Chat Sales representatives are customer service professionals who interact with potential and existing customers via online chat platforms. Their main role is to answer questions, provide product recommendations, and guide customers through the sales process in real time. They help resolve issues, upsell or cross-sell products, and ensure a smooth and satisfying online shopping experience. Live Chat Sales reps are crucial for businesses looking to increase online conversions and provide immediate support.

What are the key skills and qualifications needed to thrive as a Live Chat Sales representative, and why are they important?

To thrive as a Live Chat Sales representative, you need strong sales acumen, product knowledge, and excellent written communication skills, often supported by prior experience in sales or customer service. Familiarity with live chat platforms, CRM systems, and e-commerce tools is typically required. Outstanding active listening, problem-solving, and the ability to build rapport quickly help set top performers apart. These skills ensure effective engagement with customers, drive sales conversions, and enhance overall customer satisfaction in a digital environment.

What is the difference between Live Chat Sales vs Customer Service Representative?

AspectLive Chat SalesCustomer Service Representative
Primary RoleEngaging customers to make sales via live chatAssisting customers with inquiries, troubleshooting, and support
Skills NeededSales techniques, persuasive communication, product knowledgeCommunication skills, problem-solving, patience
Work EnvironmentOnline chat platforms, sales-focusedCall centers, online chat, email support
Common Industry UsageE-commerce, retail, tech companiesRetail, telecom, service industries

While both roles involve online communication, Live Chat Sales focuses on converting interactions into sales, requiring persuasive skills. Customer Service Representatives primarily handle support and troubleshooting. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

More about Live Chat Sales jobs
What states have the most Live Chat Sales jobs? States with the most job openings for Live Chat Sales jobs include:
What job categories do people searching Live Chat Sales jobs look for? The top searched job categories for Live Chat Sales jobs are:
Live Chat Sales jobs near you
Infographic showing various Live Chat Sales job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $135,312 per year, or $65.1 per hour.

Sales Representative -- Live Chat, Phone Sales -- Hybrid

FFL Brands

Boulder, CO • On-site

$36K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Description:

About Furniture For Life Massage Chairs

We represent The World’s Best Massage Chairs®, zero gravity recliners, ergonomic office seating, and more.

Our mission is to enrich lives through exceptional comfort and lasting quality, and every interaction with our team should reflect the same commitment to excellence.


Who We're Looking For

We are seeking a Sales Representative with exceptional people skills, a consultative approach, and a proven ability to follow through.

This is a hybrid position with uncapped earning potential, so if you understand that persistence, professionalism, and genuine care are key to success in high-value, relationship-based sales, your earning potential is limited only by your ability, diligence, and skills.


Key Responsibilities

  • Engage & Guide Customers: Respond promptly and warmly to inquiries via chat, phone, and email, providing a premium, human experience. Understand customer needs to recommend suitable Furniture For Life solutions with confidence and empathy.
  • Master Follow-Up: Maintain detailed CRM notes, proactively engage leads, and reconnect with past customers for referrals and upgrades. Recognize that high-value purchases require patient, consistent, and professional follow-up.
  • Brand Representation & Expertise: Work two days per week from a Colorado retail location and occasionally travel to trade shows to demonstrate products. Develop in-depth knowledge of our products to articulate their benefits and distinctions effectively.
  • Collaborate: Partner with sales, marketing, customer service, and operations to ensure a seamless customer journey.

Compensation & Benefits

  • Draw Against Commission (Uncapped): Monthly Guarantee of $3,000; 10% Commission; Additional store referral bonuses
  • Paid travel for trade shows
  • Medical, dental, vision, 401(k) with employer match; short & long-term disability, EA, generous employee discount
  • Opportunities for professional growth within a premium, growing brand
  • Supportive, team-oriented environment with quality inbound leads.
Requirements:

Qualifications

  • Proven success in high-ticket or consultative sales (furniture, luxury goods, fitness/wellness preferred).
  • Exceptional, disciplined, and personable follow-up skills.
  • Outstanding written and verbal communication with a warm, confident, and professional tone.
  • Strong computer and CRM proficiency for efficient lead and follow-up management.
  • Self-motivated, goal-oriented, and organized.
  • Comfortable representing products in-person (occasional travel).
  • Genuine interest in wellness and helping people improve their quality of life.

The Ideal Candidate

You are warm, engaging, and driven, earning customer trust instantly. You understand that luxury purchases demand patience, persistence, and care. You excel at turning inquiries into delighted, long-term customers through exceptional listening, personalized education, and consistent follow-up. If you can combine empathy with enthusiasm to close high-value sales while genuinely improving people’s lives, we want you.