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Live Chat Sales Jobs (NOW HIRING)

Foundever

$17.50/hr

Digital Sales Chat Representative As a Digital Sales Chat Representative, you'll connect with ... Must live within the commuting range and be able to work in our Fort Smith, AR site located at 4600 ...

First Due

Sales Development Representative

$60K/yr

Sales Development Representative Location : Remote - US Only Country : United States Department ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

Sphera Milano

Live Stream Host

Elmont, NY · On-site

$20 - $45/hr

In this role, you will be the face and voice of our live daily auctions and sales broadcasts. You will showcase stunning rings, necklaces, and bracelets, interact directly with live chat viewers, and ...

Sphera Milano

Live Stream Host

Elmont, NY · On-site

$20 - $45/hr

In this role, you will be the face and voice of our live daily auctions and sales broadcasts. You will showcase stunning rings, necklaces, and bracelets, interact directly with live chat viewers, and ...

Sphera Milano

Live Stream Host

Brooklyn, NY · On-site

$20 - $45/hr

In this role, you will be the face and voice of our live daily auctions and sales broadcasts. You will showcase stunning rings, necklaces, and bracelets, interact directly with live chat viewers, and ...

Lux Decor Collection

TikTok Live Host

Sugar Land, TX · On-site

$16 - $22/hr

Drive product sales through compelling, on-camera presentations * Collaborate with our marketing team on content themes, promotions, and scripts * Monitor live chat, respond to comments, and create ...

First Due

Sales Development Representative

$60K/yr

Sales Development Representative Location : Remote - US Only Country : United States Department ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

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Live Chat Sales information

See salary details

$44.5K

$135.3K

$400K

How much do live chat sales jobs pay per year?

As of Aug 20, 2026, the average yearly pay for live chat sales in the United States is $135,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is a live chat sales representative?

Live Chat Sales representatives are customer service professionals who interact with potential and existing customers via online chat platforms. Their main role is to answer questions, provide product recommendations, and guide customers through the sales process in real time. They help resolve issues, upsell or cross-sell products, and ensure a smooth and satisfying online shopping experience. Live Chat Sales reps are crucial for businesses looking to increase online conversions and provide immediate support.

What are the key skills and qualifications needed to thrive as a live chat sales representative?

To thrive as a Live Chat Sales representative, you need strong sales acumen, product knowledge, and excellent written communication skills, often supported by prior experience in sales or customer service. Familiarity with live chat platforms, CRM systems, and e-commerce tools is typically required. Outstanding active listening, problem-solving, and the ability to build rapport quickly help set top performers apart. These skills ensure effective engagement with customers, drive sales conversions, and enhance overall customer satisfaction in a digital environment.

What are some common challenges faced by live chat sales representatives, and how can they be overcome?

Live Chat Sales representatives often face the challenge of addressing multiple customer inquiries simultaneously while maintaining a high level of personalization and accuracy. Time management and multitasking skills are essential to ensure that each customer receives timely and relevant responses. Additionally, representatives must quickly understand customer needs and effectively upsell or cross-sell products without appearing pushy. Building rapport through written communication can be challenging, so using a friendly tone and personalized recommendations is key. Regular training on product knowledge and chat software can also help overcome these challenges.

What is the difference between Live Chat Sales vs Customer Service Representative?

AspectLive Chat SalesCustomer Service Representative
Primary RoleEngaging customers to make sales via live chatAssisting customers with inquiries, troubleshooting, and support
Skills NeededSales techniques, persuasive communication, product knowledgeCommunication skills, problem-solving, patience
Work EnvironmentOnline chat platforms, sales-focusedCall centers, online chat, email support
Common Industry UsageE-commerce, retail, tech companiesRetail, telecom, service industries

While both roles involve online communication, Live Chat Sales focuses on converting interactions into sales, requiring persuasive skills. Customer Service Representatives primarily handle support and troubleshooting. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

More about Live Chat Sales jobs

What states have the most Live Chat Sales jobs?

States with the most job openings for Live Chat Sales jobs include:

What job categories do people searching Live Chat Sales jobs look for?

The top searched job categories for Live Chat Sales jobs are:

Live Chat Sales jobs near you
Infographic showing various Live Chat Sales job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $135,312 per year, or $65.1 per hour.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.