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Live Chat Customer Support Jobs in Indiana (NOW HIRING)

Client Support Specialist

Carmel, IN ยท On-site

$17.75 - $24/hr

Client Support Specialist The Client Support Specialist serves as the first point of contact for ... Handles inbound and outbound customer interactions (e.g., phone, email, online chat, and secure ...

BDC Representative

Portage, IN ยท On-site

$15 - $18/hr

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

BDC Representative

Portage, IN ยท On-site

$15 - $18/hr

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

BDC Representative

Portage, IN ยท On-site

$15 - $18/hr

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

Customer Care Specialist I 8-5

South Bend, IN ยท On-site

$16.75 - $22/hr

Customer Support & Communication * Respond to incoming customer calls, emails, and chat inquiries in a professional and timely manner. * Provide accurate information regarding products, orders ...

New

Client Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

... chat. Position: First Shift Client Support Specialist Shift: 8:00pm -; 4:30 pm, Monday-Friday ... Assess and address customer needs to ensure satisfaction and build strong, lasting relationships.

Client Support Specialist

Indianapolis, IN ยท On-site

$17.25 - $23.25/hr

... chat. Position: First Shift Client Support Specialist Shift: 8:00pm - 4:30 pm, Monday-Friday ... Assess and address customer needs to ensure satisfaction and build strong, lasting relationships.

Client Support Lead

Indianapolis, IN ยท On-site

$17.25 - $23.25/hr

... and chat. Position: Second Shift Client Support Specialist Shift: 7:00-3:30 pm, Monday-Friday ... Efficiently resolve complex customer complaints by providing timely, appropriate solutions ...

... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...

Showing results 41-60

Live Chat Customer Support information

See Indiana salary details

$11

$18

$26

How much do live chat customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for live chat customer support in Indiana is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.90 per hour, depending on experience, location, and employer.

What is a live chat customer support representative?

Live chat customer support representatives are professionals who assist customers in real-time through online chat platforms. They help resolve issues, answer questions, and provide product or service information without the need for phone calls. Their role is crucial in ensuring customer satisfaction by delivering quick, efficient, and friendly support. They often handle multiple conversations at once and are trained to communicate clearly and empathetically.

What are the key skills and qualifications needed to thrive as a live chat customer support representative, and why are they important?

To thrive as a Live Chat Customer Support representative, you need strong written communication, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and help desk systems is typically required. Active listening, patience, and multitasking are essential soft skills that help build rapport and efficiently handle multiple inquiries. These skills ensure quick, accurate, and friendly service, leading to customer satisfaction and loyalty in a competitive environment.

How does a live chat customer support representative typically handle multiple conversations at once, and what tools are commonly used to manage this workload?

Live Chat Customer Support representatives often manage several customer conversations simultaneously using specialized chat platforms that provide notifications, canned responses, and conversation prioritization features. Multitasking is key, as agents must quickly read, understand, and respond to various inquiries while maintaining accuracy and a friendly tone. Training and experience help agents develop strategies for efficiently switching between chats and resolving issues promptly. Common tools include Zendesk, LiveChat, and Intercom, which are designed to streamline workflows and track performance metrics.

What is the difference between Live Chat Customer Support vs Email Customer Support?

AspectLive Chat Customer SupportEmail Customer Support
Communication MethodReal-time text chat with customersAsynchronous email correspondence
Response TimeImmediate or within minutesHours to a day or more
Work EnvironmentOnline chat platforms, live support softwareEmail clients, ticketing systems
Required SkillsStrong typing, quick problem-solving, communication skillsClear writing, patience, detailed responses

Live Chat Customer Support involves real-time interaction, providing immediate assistance via chat, ideal for quick resolutions. Email Customer Support relies on asynchronous communication, suitable for detailed, documented responses. Both roles require strong communication skills but differ mainly in response time and work environment.

How do you become a live chat customer support?

To become a live chat customer support representative, candidates typically need good communication skills, basic computer proficiency, and customer service experience. Many employers require a high school diploma or equivalent, and some prefer familiarity with customer support tools or CRM software. Training is often provided on the job to familiarize new employees with company-specific systems and protocols.

What are popular job titles related to Live Chat Customer Support jobs in Indiana?

For Live Chat Customer Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Live Chat Customer Support jobs in Indiana look for?

The top searched job categories for Live Chat Customer Support jobs in Indiana are:

What cities in Indiana are hiring for Live Chat Customer Support jobs?

Cities in Indiana with the most Live Chat Customer Support job openings:

Infographic showing various Live Chat Customer Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,992 per year, or $18.3 per hour.

Talent Manager - Administrative & Customer Support

Robert Half

Indianapolis, IN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

JOB REQUISITION

Talent Manager - Administrative & Customer Support

LOCATION

IN INDIANAPOLIS

JOB DESCRIPTION

Job Summary

Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community.

Qualifications:

  • BA/BS degree preferred.
  • 1+ years administrative or customer support experience preferred.
  • 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multicall, multidecision maker environment.
  • Prior success marketing to and closing top level decision makers at small/medium sized businessesand cultivating mutually beneficial long term relationships.
  • Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).
  • Knowledge and familiarity with administrative and customer support department operations.
  • Positive attitude and an engaging businesslike approach.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

  • PERFORMANCE = REWARD -We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more atroberthalfbenefits.com.

  • UPWARD MOBILITY -With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

  • TOOLS FOR SUCCESS -We provide world-class training, client relationship management tools and advanced technology to help you succeed.

  • RESPECTED WORLDWIDE -Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.

  • OUTSTANDING CORPORATE RESPONSIBILITY -We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report atroberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

IN INDIANAPOLIS

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948