Linux System Administrator Jobs in Alberta (NOW HIRING)

• Conduct regular client environment reviews and produce clear health reports with actionable recommendations.
• Identify security risks, misconfigurations, and vulnerabilities before they become incidents, and drive remediation to completion.
• Build, maintain, and enforce documentation standards, including runbooks and SOPs for repeatable client processes.
• Lead Microsoft 365 and Azure environment design, migration, and optimization projects for multiple clients.
• Administer Entra ID (Azure AD), Conditional Access, Intune, Defender, and Exchange Online in modern cloud and hybrid environments.
• Manage hybrid identity environments and Azure IaaS workloads, including identity sync, access controls, and VM infrastructure.
• Design and implement network solutions, including firewalls, switching, VLANs, SD WAN, and VPNs across multiple vendors.
• Support and optimize mixed vendor network environments (Cisco, Fortinet, Meraki, Ubiquiti, and others).
• Manage on premises server infrastructure, including Windows Server, VMware/Hyper V, and storage platforms.
• Own backup and disaster recovery solutions end to end, including design, implementation, monitoring, and regular restore testing.
• Conduct client security reviews and produce clear risk reports, remediation plans, and security roadmaps.
• Respond to and coordinate security incidents across the client base, including escalation and post incident review.
• Contribute to scoping and estimating project work, providing technical input into quotes and proposals.
• Design and manage proactive monitoring, patching, and maintenance programs across the client base.
• Supports consulting project teams with technical scoping, solution design, and knowledge transfer for smooth MSP handovers.
• Propose and help implement service improvements and operational efficiencies within the MSP.
• Mentor junior and mid-level team members through shadowing, knowledge sharing, and informal coaching to build overall team capability
• Provide operational support for users across multiple time zones and regions, including participation in business-impacting incidents or escalations that may occur outside standard local business hours, in accordance with established support and escalation processes.
• Assist during peak operational periods such as onboarding waves, device refresh cycles, outages, or high-volume support events.

• Professional communication and collaboration with clients, vendors, and internal teams.
• High level of accountability, reliability, and attention to detail in a multi client environment.
• Strong ability to manage priorities and meet deadlines across competing client demands.
• Discretion and professionalism when handling sensitive, confidential, or regulated information.
• Proven ownership mindset, including following issues through to full resolution and documentation. 

• 8+ years of experience in IT support or systems administration, with significant experience in an MSP or multi client SMB environment.
• Strong hands on Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, Defender), including migrations and complex troubleshooting.
• Azure administration experience, including IaaS (VMs, networking, storage), Entra ID, Conditional Access, and hybrid identity (e.g., Azure AD Connect).
• Solid networking knowledge (routing, switching, firewalls, VLANs, VPNs) with practical experience managing mainstream SMB firewalls (e.g., SonicWall, Fortinet).
• Practical cybersecurity experience (EDR/XDR, MFA, vulnerability management, security reviews, and incident response) suitable for SMB environments.
• Experience with RMM and PSA tools in an MSP context, including tuning monitoring, patching, and automation policies.
• Ability to work independently across multiple client environments, prioritize competing demands, and own tasks and projects through to completion.

• Supports consulting project teams with technical scoping, solution design, and knowledge transfer for smooth MSP handovers.
• Contributes positively to ARC’s culture and internal initiatives
• Shares knowledge and supports continuous improvement

• Works closely with internal team members and leadership
• Maintains positive, respectful, and professional working relationships

• Identifies opportunities to improve client outcomes across both managed services and consulting engagements.
• Stays current with emerging technologies and adapts quickly to evolving client needs and MSP priorities

• Standard office working environment
• 7.5 hr workday on a shift basis
• Overtime and on-call duties as required
• Ability to lift and move equipment up to 50 pounds occasionally.

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