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Lifeline Program Jobs in Indiana (NOW HIRING)

TNAA TotalMed RN

Travel Nurse RN - Med Surg

Evansville, IN · On-site

$1.9K - $2.5K/wk

... lifeline to facilities and their patients. Benefits * Weekly pay * Guaranteed Hours * Continuing Education * 401k retirement plan * Sick pay * Wellness and fitness programs * Referral bonus

TNAA TotalMed RN

Travel Nurse RN - Telemetry

Newburgh, IN · On-site

$1.9K - $2.6K/wk

... lifeline to facilities and their patients. Benefits * Weekly pay * Guaranteed Hours * Continuing Education * 401k retirement plan * Sick pay * Wellness and fitness programs * Referral bonus

TNAA TotalMed RN

Travel Nurse RN - Med Surg

Newburgh, IN · On-site

$1.9K - $2.5K/wk

... lifeline to facilities and their patients. Benefits * Weekly pay * Guaranteed Hours * Continuing Education * 401k retirement plan * Sick pay * Wellness and fitness programs * Referral bonus

TNAA TotalMed RN

Travel Nurse RN - Telemetry

Evansville, IN · On-site

$1.9K - $2.6K/wk

... lifeline to facilities and their patients. Benefits * Weekly pay * Guaranteed Hours * Continuing Education * 401k retirement plan * Sick pay * Wellness and fitness programs * Referral bonus

TNAA TotalMed RN

Travel Acuity Adaptable RN

Terre Haute, IN · On-site

$1.9K - $2.7K/wk

... lifeline to facilities and their patients. Benefits * Weekly pay * Guaranteed Hours * Continuing Education * 401k retirement plan * Sick pay * Wellness and fitness programs * Referral bonus

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Showing results 1-20

All JobsLifeline Program JobsLifeline Program Jobs in Indiana

Lifeline Program information

See Indiana salary details

$23.8K

$49.8K

$86.1K

How much do lifeline program jobs pay per year?

As of Aug 28, 2026, the average yearly pay for lifeline program in Indiana is $49,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $56,600.00 per year, depending on experience, location, and employer.

What is the Lifeline Program?

The Lifeline Program is a federal initiative in the United States that provides discounted phone or internet services to eligible low-income consumers. Its goal is to ensure that all Americans have access to essential communication services required for work, education, healthcare, and emergency situations. Eligible individuals can receive a monthly discount on either their phone or internet bill, but not both, and must meet certain income or program participation requirements. The program is overseen by the Federal Communications Commission (FCC) and is available through participating service providers.

How does a role in the Lifeline Program typically interact with clients and service providers to ensure eligible individuals receive assistance?

In a Lifeline Program role, you can expect to regularly communicate with both clients seeking assistance and the telecommunications service providers that deliver discounted services. Your daily responsibilities may include verifying applicant eligibility, guiding clients through the application process, and resolving issues related to enrollment or service disruptions. Collaboration with providers is crucial to troubleshoot application discrepancies, clarify program guidelines, and ensure continuous support for qualified clients. This role requires strong attention to detail, empathy, and effective communication skills to navigate the unique challenges faced by low-income households.

What are the key skills and qualifications needed to thrive as a Lifeline Program Specialist, and why are they important?

To thrive as a Lifeline Program Specialist, you need a solid understanding of telecommunications regulations, eligibility verification processes, and customer service principles, often supported by experience in public assistance programs or a related field. Familiarity with enrollment systems, data management software, and compliance tracking tools is typically required. Strong interpersonal communication, attention to detail, and problem-solving abilities help individuals excel in assisting clients and ensuring accurate program implementation. These skills and qualities are crucial to facilitate access to essential communications services for eligible populations while maintaining program integrity and regulatory compliance.

What is the difference between Lifeline Program vs Customer Service Representative?

AspectLifeline ProgramCustomer Service Representative
CredentialsEligibility verification, basic communication skillsCommunication skills, sometimes certifications in customer service
Work EnvironmentAssist clients with program eligibility, often remotely or in community settingsHandle customer inquiries, call centers, or retail locations
Industry UsageTelecommunications, social servicesTelecommunications, retail, service industries

The Lifeline Program and Customer Service Representative roles both require strong communication skills, but the Lifeline Program focuses on assisting eligible clients with telecommunications discounts, while Customer Service Representatives handle general customer inquiries across various industries. The roles differ mainly in purpose and specific credentials, but both involve client interaction and communication expertise.

How to become a Lifeline Program provider?

To become a Lifeline Program provider, organizations must apply through the Universal Service Administrative Company (USAC) by submitting an application and meeting eligibility criteria, including offering discounted communication services to qualifying low-income consumers. Providers must also comply with program rules, complete required training, and maintain proper documentation to ensure ongoing participation.

What are popular job titles related to Lifeline Program jobs in Indiana?

For Lifeline Program jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Lifeline Program jobs in Indiana look for?

The top searched job categories for Lifeline Program jobs in Indiana are:

Lifeline Program jobs near you
Infographic showing various Lifeline Program job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,824 per year, or $24 per hour.

LifeLine Communication Specialist Transport I

Indiana University Health

Indianapolis, IN • On-site

$51K - $67K/yr

Full-time

Posted 7 days ago

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

345th of 894 rated healthcare providers

Job description

Full Time (3, 12 hour scheduled shifts), Indianapolis, IN 

Works in our LifeLine dispatch/call center to help triage patients to the correct level of medical transport care, communicates with ground and flight crews, provides flight/ground following and communications, and assists with a variety of short and long-term projects. Works collaboratively with others to deliver the safest and highest quality patient and family centered care possible during transport.

May require Certified Flight Communicator certification or equivalent training within 18 months of hire; Must maintain current certification by completing required continuing education courses.
 Requires successful completion of a dispatch orientation program upon hire.
 Requires a minimum of 0-3 years of relevant industry experience; EMT certification preferred.
 Dispatch experience preferred.
 Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
 Remains current and active in the profession and the medical transport industry.
 Completes clinical rotations or operational experiences as assigned and by the completion due date.
 Ability to type a minimum of 20-30 words per minute.
 Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.

Watch the Realistic Job Preview Video: iuhealth.org/lifeline 

  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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