ZipRecruiter

Log In

1

Lifeline Program Jobs in Alabama (NOW HIRING)

Lifeline Vascular Care

Registered Nurse

Huntsville, AL · On-site

The Lifeline network of managed vascular access centers is accredited by the Joint Commission ... programs Monitor and maintain adequate inventory of medical supplies Assist in scheduling patients ...

Lifeline Vascular Care

Registered Nurse

Huntsville, AL · On-site

The Lifeline network of managed vascular access centers is accredited by the Joint Commission ... programs Monitor and maintain adequate inventory of medical supplies Assist in scheduling patients ...

Carastar Health

Access to Care Specialist

Montgomery, AL · On-site

$12 - $18.26/hr

Admit consumers into programs by entering demographic, insurance, and financial information ... Train as a 988 Lifeline Call Center Operator Direct visitors to appropriate areas in the building ...

next page

Showing results 1-20

All JobsLifeline Program JobsLifeline Program Jobs in Alabama

Lifeline Program information

See Alabama salary details

$22.7K

$47.5K

$82K

How much do lifeline program jobs pay per year?

As of Aug 7, 2026, the average yearly pay for lifeline program in Alabama is $47,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $53,900.00 per year, depending on experience, location, and employer.

What is the difference between Lifeline Program vs Customer Service Representative?

AspectLifeline ProgramCustomer Service Representative
CredentialsEligibility verification, basic communication skillsCommunication skills, sometimes certifications in customer service
Work EnvironmentAssist clients with program eligibility, often remotely or in community settingsHandle customer inquiries, call centers, or retail locations
Industry UsageTelecommunications, social servicesTelecommunications, retail, service industries

The Lifeline Program and Customer Service Representative roles both require strong communication skills, but the Lifeline Program focuses on assisting eligible clients with telecommunications discounts, while Customer Service Representatives handle general customer inquiries across various industries. The roles differ mainly in purpose and specific credentials, but both involve client interaction and communication expertise.

What is the Lifeline Program?

The Lifeline Program is a federal initiative in the United States that provides discounted phone or internet services to eligible low-income consumers. Its goal is to ensure that all Americans have access to essential communication services required for work, education, healthcare, and emergency situations. Eligible individuals can receive a monthly discount on either their phone or internet bill, but not both, and must meet certain income or program participation requirements. The program is overseen by the Federal Communications Commission (FCC) and is available through participating service providers.

How does a role in the Lifeline Program typically interact with clients and service providers to ensure eligible individuals receive assistance?

In a Lifeline Program role, you can expect to regularly communicate with both clients seeking assistance and the telecommunications service providers that deliver discounted services. Your daily responsibilities may include verifying applicant eligibility, guiding clients through the application process, and resolving issues related to enrollment or service disruptions. Collaboration with providers is crucial to troubleshoot application discrepancies, clarify program guidelines, and ensure continuous support for qualified clients. This role requires strong attention to detail, empathy, and effective communication skills to navigate the unique challenges faced by low-income households.

How to become a Lifeline Program provider?

To become a Lifeline Program provider, organizations must apply through the Universal Service Administrative Company (USAC) by submitting an application and agreeing to program rules. Providers typically need to demonstrate compliance with eligibility requirements, maintain proper documentation, and complete training on program policies. Certification and ongoing compliance are essential to offer Lifeline services legally and effectively.

What are the key skills and qualifications needed to thrive as a Lifeline Program Specialist, and why are they important?

To thrive as a Lifeline Program Specialist, you need a solid understanding of telecommunications regulations, eligibility verification processes, and customer service principles, often supported by experience in public assistance programs or a related field. Familiarity with enrollment systems, data management software, and compliance tracking tools is typically required. Strong interpersonal communication, attention to detail, and problem-solving abilities help individuals excel in assisting clients and ensuring accurate program implementation. These skills and qualities are crucial to facilitate access to essential communications services for eligible populations while maintaining program integrity and regulatory compliance.
What are popular job titles related to Lifeline Program jobs in Alabama? For Lifeline Program jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Lifeline Program jobs in Alabama look for? The top searched job categories for Lifeline Program jobs in Alabama are:
Lifeline Program jobs near you
Infographic showing various Lifeline Program job openings in Alabama as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,458 per year, or $22.8 per hour.

Lifeline Enrollment Expert - Birmingham

ThinkTank

Birmingham, AL • On-site

Other

Re-posted 23 days ago

Job description

Lifeline Sim Enrollment Expert

Help Low-Income Families Get Connected | Earn Performance-Based Income Lifeline SIM partners with America's largest wireless service providers to connect underserved communities with free and affordable mobile service. As a Lifeline Enrollment Expert, you'll be the bridge between eligible low-income families and life-changing wireless connectivity. This is independent contractor work with flexible hours, high earning potential, and the satisfaction of serving your community. No sales background required - just compassion, reliability, and a desire to help people stay connected.

What You'll Do:

  • Enroll qualified customers for FREE Lifeline SIM cards using their existing phones
  • Verify eligibility securely through compliant, easy-to-use systems
  • Explain program benefits clearly and confidently to diverse audiences
  • Handle device activations, SIM setup, and basic troubleshooting with customer support
  • Promote optional device upgrades and premium phone offers
  • Build genuine community relationships through face-to-face engagement at local events, retail locations, and community centers
  • Maintain accurate daily enrollment records (simple digital tools provided)
  • Hit enrollment goals and earn performance bonuses

Program Compliance Notice: Lifeline SIM operates under strict FCC regulatory standards (47 C.F.R. §§ 54.400-423). All enrollment representatives must follow National Verifier eligibility protocols, maintain accurate customer documentation, comply with program integrity and anti-fraud requirements, and adhere to NLAD (National Lifeline Accountability Database) procedures. Your commitment to compliance ensures customers receive the support they need while maintaining program integrity.

Requirements Must-Have Qualifications: High school diploma or GED Reliable transportation and ability to work locally in the neighborhood and surrounding areas Valid 1099 independent contractor eligibility Excellent communication and interpersonal skills Self-motivated, goal-driven, and detail-oriented Comfortable with digital enrollment tools and secure systems Committed to ethical practices and regulatory compliance Highly Preferred: Previous experience in field sales, community outreach, or customer service Strong local community connections and networks Bilingual fluency (English/Spanish) Knowledge of Lifeline program and low-income support services Equal Opportunity Statement: Lifeline SIM is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits Bi-Weekly pay for consistent, predictable income High earning potential - Performance-based bonuses reward your effort Flexible schedule - Work your own hours in your own community Zero experience required - Full training and ongoing field support provided Local work - No travel outside of your area, commute to nearby areas within your zip code region Fast onboarding - Approved and enrolling customers in days, not weeks Advancement opportunities - Top performers move into Team Lead and Supervisor roles Full autonomy - Set your own pace, control your income as a 1099 contractor Meaningful impact - Help individuals and families access essential wireless services Expert support team - Industry veterans with 30+ years of wireless and community service experience Compensation & Schedule: Performance-based income - Earn based on enrollment volume Bi-weekly paychecks - Consistent, reliable payment schedule Flexible hours - Choose your own schedule and work intensity Independent contractor status - Control your own work pace and territory

Apply